Villa Select Reviews 

305
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TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

We had a fabulous villa holiday at Zakynthos, Greece. First time booked through the website which is easy and contains all necessary information. Our representative Donna was very helpful from the beg... See more

Rated 5 out of 5 stars

We booked a villa with Jet2 and just before we went we had a text from Kara the Villa Select rep out in kefalonia. We stayed at Eglina Perla Villa. It was immaculate, very comfortable, beautiful garde... See more

Rated 5 out of 5 stars

First time booking a Villa holiday. We dealt directly with Donna by phone. Everything was put into place including flights and transfers etc. We went for Villa Sunset inCala en Porter Menorca. Absolut... See more

Rated 5 out of 5 stars

Villa Select website so easy to use and everything so straightforward. They are also amazingly helpful when you call them xx

Company details

  1. Travel & Vacation

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Founded in 1983, Villa Select is known for its unique and discerning selection of carefully hand-picked villas with individuality, character and style, from traditional rustic villas to high-tech modern luxury villas.


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4.3

Excellent

TrustScore 4.5 out of 5

305 reviews

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4.3

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(305)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Great selection of villas, reliable support and help if needed

We had a fabulous villa holiday at Zakynthos, Greece. First time booked through the website which is easy and contains all necessary information. Our representative Donna was very helpful from the beginning of the booking till we were back home. The villa was a modern new build house, with all amenities and in fantastic surroundings in the rural nature. At the same time with a short distance drive to the centre city or beach. Very satisfied and looking forward to getting back next year!!!!

September 12, 2026
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Rated 5 out of 5 stars

Amazing

Villa Select website so easy to use and everything so straightforward. They are also amazingly helpful when you call them xx

September 21, 2026
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Rated 5 out of 5 stars

Villa Eglina Perla

We booked a villa with Jet2 and just before we went we had a text from Kara the Villa Select rep out in kefalonia. We stayed at Eglina Perla Villa. It was immaculate, very comfortable, beautiful garden and pool, neighbours reasonably close by but still extremely private. You can see the runway and watch the planes land and take off, and whilst some people would be put off by this, it isn’t that bothersome or noisy really. Walking distance to two lovely beaches, one was 5 minutes one about 8 minutes. Highly recommend Ammos beach and Belmar Beach bar by day and for sunset. We even saw turtles hatched and released to the sea. Eglina is a lovely cove, shallow waters ideal for little ones. The garden is well tended, we had maid service with fresh towels. We were waved off by the owner who was touched when we told him how beautiful is home was. A very short drive gets you to Ammes beach with very comfy beds for €20 which sit at the waters edge with Tropicana beach cafe at the top for lunch and again plane spotting.

September 6, 2026
Unprompted review
Rated 4 out of 5 stars

Villa Stars Katelios

We spent two weeks at Villa stars in Katelios. The villa is about 20+ minutes walk into the village and tavernas but Persas taverna can be reached in under 10 minutes .
On entering the villa i was disappointed by how different it looked from the brochure. It was so dark and dismal. The white sofas were covered in ill fitting dark grey throws which slid off all the time. I appreciate a white sofa is at risk but surely a lighter colour could have been chosen. The sofas were very uncomfortable too. The walls are grey which added to the gloom.
The outside space and bedrooms are beautiful . The pool was gorgeous -warm and a decent size.
A welcome pack was left and it was really great -organised by Deborah our rep. She was nice, and helpful and answered queries immediately.
The views from the villa are gorgeous. We could hear the tinkling of the bells on the sheep in the field below the villa.
Katelios is truly delightful. We fell in love and will return next year, but to a different villa. The tavernas are all great. The beach isn't the flashiest but the whole vibe of Katelios is wonderful
We found villaseselect very good and quick to respond to questions. We would use them again.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

We stayed in Romeo villa in Kefalonia

We stayed in Romeo villa in Kefalonia, it was stunning, the villa was well presented and had everything that was needed for our stay. The pool is a very generous size with gorgeous views. The booking experience was easy and responses were always quick. I would definitely use them again

June 13, 2026
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Rated 4 out of 5 stars

3 weeks on the sun…… Lovely…

Just back from 3 weeks in Villa Truc in Mallorca…. Lovely villa and pool in quiet countryside….. Unfortunately the villa was broken into one day while we were out…. Both Sarka and Sarah from Villa Select were very helpful and on the ball as was the owner who could not have done more to make sure things were sorted….. While it put a damper on the holiday, we quickly got over it thanks to all involved. The only negatives we had from our stay were that the internet speed was very slow and the TV kept buffering and the towels were only changed twice during the 3 weeks with the pool towels not changed at all so we had to wash them ourselves in the machine. Overall, was a really nice place to stay and would stay again…..

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Just back from a week in Villa Daniel

Just back from a week in Villa Daniel - Menorca.
Thank you Villa Select - 5 star service
The villa was lovely, clean, spacious and
Pool was exceptional.
Many thanks Villa Select for making the holiday so easy right from the time of booking onwards

Thank you Sharon for booking Cab for us.
Will be booking again next year

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

This is the first time I have booked a…

This is the first time I have booked a holiday with Villa Select, but the booking service was excellent. We went to Villa Victoria in Corfu. We let ourselves in by the lockbox and apart from a friendly cleaner who turned up once and we sent away, we were left in lovely peace and isolation. The Villa was fantastic..your own private swimming pool, bbq and sun loungers (although they could do with cushions).. tranquil (except for a tiny bit of traffic noise in the very distance) a lovely big garden space of your own, where you can pick lemons for your G&T. Inside, wine, milk, juice, jam, eggs and bread left in the fridge and a usable kitchen area with dishwasher and washing machine, microwave etc. Fixtures and fittings were to a high standard, good TV with two, two seater sofas in front...comfy king-size bed, and another bedroom with twin beds.. two showers.. Fantastic place. And around, the food everywhere was totally fantastic and massive. All totally recommend for a relaxed stay, where you don't see anyone else, except when you drive out to the beaches..most are fine shingle, but there is one about a five min drive, driving away from the direction of the town, which was sand and you can walk out for hundreds of metres and still only be up to your knees, so totally kid safe. All had cafes for lunch and a beer. I totally recommend Villa Select.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I had a question about the villa that we had booked and due to arrive in 10 days time. The response was very quick and I was very happy with the reply - Excellent Customer Service - Thank you.

March 27, 2026
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Rated 1 out of 5 stars

Villa Select has really gone downhill

We spent over a week getting numerous issues fixed with the villa.
These issues were raised with:
The rep (did nothing until we chased her after 5 days)
Villa Select (not interested, left us a voicemail, said would call us back and didn't)
The cleaner
The maintenance man
The villa owner

Got tired of repeating these issues to so many different people.
We did a couple of hours outside cleaning ourselves to be able to enjoy the space.

pdf instruction manual for villa is hopeless. No mention of wi-fi code, refers to wrong island, no instructions for any appliance.

Rep was particularly poor. Preferred to argue with the customer rather than getting the issues sorted.

Not a relaxing holiday when you spend the first nine days acting as an unpaid project manager trying to get things fixed.

Book with another company

September 26, 2025
Unprompted review
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Reply from Villa Select

Firstly, please accept my sincere apologies for the disappointment you experienced during your recent holiday with us in Crete. My intention is not to offer excuses, but to provide you with an honest explanation and to reassure you that this was an isolated incident, not representative of the standard Villa Select experience we strive to deliver.

We are truly sorry that the villa was not presented as it should have been upon your arrival. Our local agency in Crete has acknowledged this shortcoming and has provided clarification regarding the issues raised. The owner/technician was scheduled to visit the following day once the concerns were reported; however, he had to attend to an emergency and unfortunately failed to notify our resort manager. This lack of communication undoubtedly added to the inconvenience. I have been informed that the issues were ultimately resolved, the cleaning team was instructed to return for a thorough clean, and a gesture of wines was to be left for you.

We attempted to contact you during your holiday as soon as we were made aware of the situation, but our calls went to voicemail, where messages were left. We also reached out again upon your return and left a further message in the hope of speaking with you directly.

I fully appreciate how frustrating this must have been. The wellbeing of our clients is always our top priority, and we recognise that the communication breakdown within our resort team contributed significantly to the problem. Please be assured that this has been addressed, and new procedures have been implemented to prevent any recurrence.

Thank you for bringing these matters to our attention. I would welcome the opportunity to speak with you personally to discuss this further and to offer a goodwill gesture towards a future holiday with us, with the aim of restoring your confidence in the Villa Select experience.
Kindest regards to you,
From The Villa Select Team

Rated 5 out of 5 stars

VILLA SELECT ARE FANTASTIC

My experience of booking a holiday with Villa Select was absolutely made wonderful by the brilliant staff(especially donna)from start to finish ..me an my family basically sat back an they did everything for us. There is nothing that I can fault ..from them booking the holiday..private taxi ..an the villa was gorgeous .clean .massive..lovely welcome pack ..I could go on..not a single regret .

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

First time booking a Villa holiday

First time booking a Villa holiday. We dealt directly with Donna by phone. Everything was put into place including flights and transfers etc. We went for Villa Sunset inCala en Porter Menorca. Absolutely wonderful place and excellent customer relations with the lovely Donna. Will return in the future.Truly would’nt have gone without her help! Great company.

October 11, 2025
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Rated 3 out of 5 stars

We stayed in a very nice and very quiet…

We stayed in a very nice villa in Lanzarote. But flight times going home were not very good. You have to leave the villa at 10am but flights were book at 6.25 pm leaving us noway to go with luggage. Donna and Matthew from villa select not helpful so we had to book in local hotel for 300 Euro's for the day . So please check flight times it's on you . Go with James Villa's or villa plus you will have on problems.

October 2, 2025
Unprompted review
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Reply from Villa Select

Thank you for your recent feedback regarding your holiday with us in Lanzarote. I was sorry and disappointed to read of your concerns, and I have personally investigated the matters you raised.

Firstly, I would like to clarify that your holiday was booked online rather than through a member of our team. When bookings are made directly with us, our staff ensure all details—including villa arrival and departure times—are clearly explained before confirmation. To assist clients booking online, this information is clearly outlined in our Terms and Conditions, on our website, in our brochure, and in all correspondence sent to clients.

The 10:00 a.m. villa departure time is standard across most holiday rental properties to allow sufficient time for cleaning and preparation for incoming guests. For comparison, Villa Plus also requires a 10:00 a.m. checkout. (Please note that James Villas ceased operations in 2023.)

Both Donna and Matt are dedicated to supporting all of our clients and, on this occasion, they went the extra mile by sourcing and sending you helpful suggestions for hotel day passes in Lanzarote. I would also like to note that if the villa had been unoccupied following your stay, we would have been happy to extend your checkout time as a courtesy. Unfortunately, due to high occupancy during this busy period, this was not possible; however, Donna did check this for you at the time.

We do understand that later flight times can be challenging—especially without a hire car—so we will ensure our team continues to highlight the 10:00 a.m. checkout time clearly to clients booking their own flights.

Thank you again for sharing your feedback, and we are pleased to hear that you enjoyed the villa overall.

Kind regards,
The Villa Select Team

Rated 5 out of 5 stars

Excellent service

We've received excellent customer service from Villa Select from booking with Donna through to the resort help with Kara. We stayed in a beautiful villa in Kefalonia which exceeded expectations and was the cleanest villa we've ever stayed in. The service you get is above an beyond a big travel company and I'd recommend booking with Villa Select. We will definitely use the company again!

August 2, 2025
Unprompted review
Rated 3 out of 5 stars

Good stay with a few issues from villa select

The villa we stayed at in Mallorca was overall good, however there were a few issues that we raised that were not rectified by villa select. There was no midweek maid clean as advertised and the major problem was the aircon in our villa was not working properly, it was clearly not a new problem as the wall around the aircon unit was damp to touch with black mold. I raised this with villa select and am still waiting for a response.

September 13, 2025
Unprompted review
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Reply from Villa Select

Thank you for taking the time to share your feedback regarding your recent holiday with us. We sincerely apologize for the issues you experienced during your stay.

Unfortunately, occasional technical problems can arise in resort settings, and with the exceptionally hot season this year, our air-conditioning units have been under significant demand. We are pleased to confirm that a technician has now resolved the issue and all systems are operating as normal.

We greatly appreciate you bringing this matter to our attention, as it enables us to take prompt action and ensure minimal disruption for our valued guests.

Kind regards,
The Villa Select Team

Rated 5 out of 5 stars

Villa of our dreams - best customer service 5*

Donna at Villa Select helped us to secure our dream villa after experiencing difficulties booking it via other websites. Donna went over and above for us, and was always so friendly. We reached out to Donna after booking as wanted to add someone onto booking/were having trouble booking car, Donna was quick to respond with all of the information we needed.

Villa was so clean, I honestly didn't see anything that wasn't up to standard. Pools were great. Games room was a fab extra. On site staff were all lovely.

Perfect holiday.

September 6, 2025
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Rated 3 out of 5 stars

Pro’s & Con’s

This was our first time booking with this company.

There were a couple of issues i had. Firstly, the villa was not ready at check in, the cleaning team were still there, (and we were not early for check-in, we were on tie), which is not what you need after you have had a long day of travelling. Secondly, the cleaning company again, did two towel changes within two days of each other in the first week (we were staying two weeks). My expectation on a two week villa stay is a towel change midweek/week. I did reach out to request additional towels in the second week, but my message was ignored.

There were positives with using this company too. I found the contacts were helpful, prompt and informative, when i needed them whilst I was staying at the villa. The representative in the area i was staying in, was very good at responding even when i had to contact them out of hours due my daughter becoming unwell.

All in all, it was an okay experience using this company. I won’t be booking through them again though.

August 16, 2025
Unprompted review
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Reply from Villa Select

Thank you for sharing your feedback.

Our resort cleaning team work extremely hard to ensure that every villa is prepared to the highest standard for each new arrival. During peak season, this is a carefully scheduled operation.
I have reviewed the rota for Villa Son Rotger on the day of your arrival and can confirm that cleaning exceeded the allocated check-in time by 22 minutes. We sincerely apologise for this slight delay.
We do, however, appreciate your patience, and it is worth noting that the rest of the villa—including the pool and outdoor areas—was fully available for you and your family, with only the kitchen floor remaining to be completed. The Resort Team kept you informed of this at the time.

Your comment regarding the towel change day has also been noted and immediate action taken to ensure this does not cause any inconvenience in the future.

We truly hope you will consider travelling with Villa Select again. As you mentioned, the Resort Management Team were attentive and efficient throughout your stay. Sarka, our Pollensa Resort Manager, even took the time to personally check on the wellbeing of your daughter, which reflects our commitment not only to service but also to the care and welfare of our guests.

At Villa Select, we take great pride in delivering excellent service at every stage of our guests’ experience, including aftercare and support during your holiday.

Rated 5 out of 5 stars

Efficient, reliable and friendly company. Making our Villa experience perfect

We have never stayed in a Villa before so I initially felt a bit unsure, but booking the villa was a very easy process with friendly and knowledgeable travel agents every step of the way.

The villa (Villa Zeus) was unreal!! Views from every angle - breathtaking! The pool - perfect size, depth and temperature. Plenty of garden space to swerve the heat and sit in the shade.
Air-conditioning - worked a treat. Cleanliness - spot-on! Beds - very comfy. Showers - did the job. Facilities - everything you need. Only criticism - comfier furniture downstairs in the
lounge area.

Location: Perfect for peace, relaxation and tranquility. It really is a blissful paradise. However Spartia is a remote area so would need a car to get around. Closest shop would be a good 10/15 minute walk and only 1 taverna. We hired a car and travelled about, so it worked.
There are so many beautiful places to visit outside of Spartia and around Kefalonia. It really is stunning!

Kara, our host was very friendly and welcoming. Easy to make contact with to offer advice on places to visit. Also helped us out when we got lost. Having a host made us feel at ease, given we have never booked a villa before.

It was just so easy and absolutely beautiful

August 24, 2025
Unprompted review

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