Villatech Reviews 

Stay away from this company by all means. Although French law states clearly that within 14 days, customers can return a products and get full refund ( with shipping cost) but this company openly rejected us and charged us 90 euros for return shipping of the dishwasher which is not compatible with the front panel. The dish washer is unused, when we are about to install the front panel, we realize that the bottom of the dishwasher is interfered with the door so we packed it up and contacted Villatech for return. They charge us 90 euros for shipping back. Darty should not accept this company to do business with Darty. We are also disappointed with Darty who does not do anything to support us. Unlike Amazon, they defend their customers and go after sellers in market place who do not follow the laws to protect customers.

We recived our dishwasher on a Saturday afternoon and opened it on Sunday ready to install, as I opened the top packaging of cardboard and plastic with polystyrene on upright edges we immediately saw impact damage on the unit. We immediately stopped unpacking it and contacted both Darty marketplace as that was the Web site we purchased and paid through and these "Cowboys" from the start of the confusing process of complaint they were extreamly NEGATIVE. They were prepared to refund us minus 90 euro transport cost to take the machine back. They had the audacity to say that was a very good deal. After sever days of going round in circles. We decided it was a waste of time. Not even an offer of some compensation for the damage. Please stay away from Darty marketplace and this company of decitfull people who offer Zero customer support. PLEASE AVOID AT ALL COSTS.

I ordered an oven and the delivery was fast and punctual, even on a Sunday which was great. The delivery was included, however, I paid extra for the installation as I prefer not to play with electricity myself. The deliverers were professional and courteous. The oven was installed properly and so far I have been very satisfied with the overall experience. Based on this experience I recommend this webshop.