I never fall for ads online, but I went ahead and bought this one and it was fast shipping and actually I like the product and it truly matches. I don’t like the consistency of it. It does dry kind of... See more
Company replied
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VIMA was founded with a passion for beauty and well-being. Our mission is to offer high-quality cosmetics that not only meet the highest standards but are also ethical and sustainable. All our products are vegan, cruelty-free, and free from harmful ingredients like parabens, allowing you to enjoy your beauty routine with peace of mind. At VIMA, we believe true beauty comes from confidence and authenticity. Our products are designed to enhance your unique beauty and help you shine in every situation. Together, we’re making beauty more conscious, beautiful, and better for everyone.
75 E 3rd St, Sheridan, WY 82801, United States, 82801, Sheridan, United States
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I spent years struggling to find the perfect foundation to match my skin tone but finally bought from Vima and I need look no more. It absolutely matches my skin perfectly without all the hassles iv had. It goes on white and changes to match my exact skin colour without leaving any caking or tide marks. Using this foundation along with their primer is the perfect addition to my make up routine and it lasts all day. It’s hands down the best foundation and primer iv ever bought and worth every penny. Thank you so much for your amazing products.

Reply from VIMA Cosmetics
I’ve tried this on and off now for a few months and makes me look like a ghost.
I’m quite olive skinned but this makes me look grey.
Not good and wouldn’t buy again.

Reply from VIMA Cosmetics
I tried it when it came in yesterday. It feels great on my skin, not like the foundations I used to wear when I was younger. I'm not a big makeup gal anymore. I've been using a powder foundation that I love, but thought I'd give this a try. It's blends great, I'm not sure if it is getting dark enough for my skin with the one time use at home. I need more time to check it in different lighting. But I did love that when I got warm, and my cheeks got pink the makeup went with that as I like a natural look. I wish it did a little more to blur my fine lines, but maybe I'm the only one that notices.
Well, I tried it again. And with my skin getting darker, it doesn't blend well. I am more brown than most people though. It still feels great, just not good for my summer tone.

Reply from VIMA Cosmetics
I have ordered a foundation beginning of March from this company and it did not arrive to this date, all I keep receiving is automated responses that product is on the way, they do not answer back on Facebook either, their customer service is non existent!! Please avoid this company at all costs. It is a scam.
Please read their response after a month of me fighting to find out where my product and money is!! Avoid them at all cost, they will not refund your product neither if you are not happy with it WHAT A SCAM. I am reporting them to Trading Standards UK.
With every email from them they keep adding new things:
Firstly it was that they will reship makeup for me AS A MATTER of courtesy ONCE I DELETE BAD REVIEW on Trust pilot.
Secondly when I said no- I have a right to post bad review as it took you a month to respond and I don’t want a product- they told me they DON’T REFUND MONEY, furthermore when I continued telling them I don’t want product send I want my money they said oh well your prosuct was NOT INSURED we will not send you a product nor refund you WHAT A TOTAL SCAM OF A COMPANY!
My bank thankfully refunded me all money but to ALL CUSTOMERS do NOT buy from VIMA cosmetics!!!
See one of their emaila below.
Hi Jo,
Thank you for taking the time to write to us, and I want to start by sincerely apologising for the experience you've had. I completely understand your frustration, and I won't try to dismiss how this situation has made you feel — you deserved better, and I'm sorry we fell short.
I want to be transparent with you about why we reached out regarding the Trustpilot review. It wasn't to silence your feedback or pressure you in any way — we genuinely wanted the opportunity to make things right before a permanent impression was left, especially since a replacement was already being arranged for you. We would never want to muzzle a customer's voice, and we respect absolutely that you have every right to share your experience. That was never our intention, and I'm sorry if it came across that way.
Regarding your order — once parcels leave us, they are entirely in the hands of the courier, and unfortunately we have no control over how or when they are handled in transit. Every order we send out goes with the best of intentions, and it genuinely hurts when something goes wrong along the way.
I do want to be upfront with you, Jo: our policy does not cover refunds for orders lost in transit, and we would have been well within our rights to decline any form of replacement on this occasion, as your order was placed without shipping protection. Shipping protection exists specifically to cover situations like this, and without it, we are under no obligation to reship. However, because we genuinely care about our customers and want to do right by you, we are choosing to send a full replacement completely free of charge as a gesture of goodwill.
We hope this shows that, despite the delays and frustration you've experienced, we are committed to making this right. Your replacement is on its way, and you won't be charged a penny for it.
Once again, I am truly sorry for the stress this has caused you, and we hope to have the chance to restore your confidence in us.

Reply from VIMA Cosmetics
I'm not going to lie I'm always a skeptic to all these new products popping up. Honestly for me I am in love! 1. It matches perfect 2. It's light weight, but covers good 3. It's so easy to use doesn't have that heavy or greasy feeling it feels like o have nothing on! I will be sticking with thos product

Reply from VIMA Cosmetics
After ordering four different color matching foundations from popular tic toc shops and online, (which I cannot name here. They removed my last post bc I named names), I finally found the perfect one! The other foundations were cakey, too thick, terrible color match and two of them went on and stayed white! I was extremely disappointed until I found Vima foundation.
I absolutely love it! It goes on so light and smooth and blends miraculously! I am over 50 and have dark sun spots and wrinkles. Vima does not settle into the wrinkles or accentuate them. Rather it moisturizes and leaves a nice glowy, dewy look, not greasy or too shiny and great coverage! It goes on so easily and blends perfectly with your skin tone. I am 100% amazed and happy I found it.

Reply from VIMA Cosmetics
Terrible product. I bought the colour changing foundation and it’s awful. It made me so pale colleagues were commenting. It gives poor coverage. They say they have a money back guarantee but customer services are so obstructive, after several emails of them refusing to refund (even the sealed unopened bottle as I bought 2) I have given up on them. Save your money and don’t buy this terrible product.

Reply from VIMA Cosmetics
I was skeptical to try this product, but I do really like it. It works well with my skin gives me just enough color. I don’t wear a lot of makeup and this works great just enough to be on my face and look natural. I will be curious to see what it looks like in the summer when I have a little bit more color on my skin to see how it changes, but I do plan on continuing to use the product and think other others should try it

Reply from VIMA Cosmetics
Wow. I love these products. After always struggling to match my skin tone, my professional in a bottle gets it right every time.
At one of my parties I showed the girls how fabulous it was & they all use it now.
Thank you for these little gems!

Reply from VIMA Cosmetics
money back guarantee is a joke customer service is terrible stay away from this company the changing foundation was not 30ml dont go by what they say abount the guarantee
I have tried every foundation out there - from low-end to super high-end and I can honestly say that VIMA is the best one ever. It completely absorbs on my skin and feels very light and refreshing. It gives my face a natural "glow" from within. It doesn't look like I have any foundation on my face but just perfect skin. It doesn't settle into my fine lines, although I am no longer young. I love using the special brush, which makes application quick, easy, and flawless.

Reply from VIMA Cosmetics
Really good product and was delivered safe and not damaged

Reply from VIMA Cosmetics
Purchased two bottles of the foundation with a free brush. The product falls well below what is stated. Feels like a very cheap moisturiser with a little tint. This product caused skin reaction which I sent pictures to prove. I asked to return it for a full refund as per their 100% no quibble guarantee. This is where it becomes laughable. Firstly they offer 50% or a store credit to for replacement product. No the product causes irritation. I thanked them for offer but outlined they promote 100% money back if not happy. They then claim that they only offer this back if the product colour doesn’t suit. As outlined it’s skin reaction which outweighs any issues with colour. I again outlined it’s false advertising and in the Uk (which they are not from) they are breaking the consumer right act 2015. In the early hours of the morning they then gave an 80% discount claiming the rest was for postage ((£10.46)Though apparently when you order it’s free delivery. I can’t be bothered to argue anymore with them as at least I got some money back. BUT I WILL NEVER DEAL WITH THIS COMPANY AGAIN!! Very Very DISHONEST. Stick with your other foundations if you want quality and no hassle.
Update now as 17th April. The reply from them below is a load of rubbish. They have my order information and I have a trail of emails to prove their unprofessional business ethos. This company needs to learn the words HONESTY and INTEGRITY as they appear to have neither. Clearly shows how untrustworthy they really are.

Reply from VIMA Cosmetics
here is yet another company that claims they delivered my order however i never received it. i asked for proof of delivery, picture, something; they cannot provide anything. i requested a refund.....zero response from the company. so i have no product AND i paid a decent amount of $ for no product. DO NOT BUY FROM THIS COMPANY they lie.
Bought the 3 pack primer but on opening 1 of them the pump doesnt work and there doesnt seem anywhere near as much in the jar as the others. Unfortunatley I had disposed of the other empty one and given the other to a friend so couldnt swap the top by the time i had realised it wasnt working and didnt seem full. Contacted Vima but they are not willing to do anything due to 30 days passing. Who on earth would use all the 3 multipack within 30 days. Had to send several emails before I received a reply. Wouldnt purchase again.

Reply from VIMA Cosmetics
I very sceptically tried Vima, really was a bit worried it would not be as good as promised…. I was wonderfully surprised. The foundation goes on white, I use my fingers to blend it in. As it’s going on it changes to my skin colour. It’s a perfect match. It gives great coverage, not heavy or tacky. It feels like I just have moisturiser on. I do like a light natural look so it is perfect for me. I’m converted totally. Highly recommend. Delighted to finally have found a product that suits me. It’s a bonus that it’s 100% natural and vegan. Could not be happier.

Reply from VIMA Cosmetics
I love this product I tried so many and I broke out. So I was scared to try something new. Also because I have red patches in different spots no one could take care of it all. But this took care of everything matched my color and covered the red I haven't tried the primer because this does it all for me.

Reply from VIMA Cosmetics
Avoid as you do not get 100% money back guarantee, only 30% of cost and this is having to go back and forth on email. They want to avoid abuse of product, well I am offering to return for money back. If you attempt to get a refund for product, then be prepared to give step by step of your skin care routine, what you use and a video of you applying product so they can assess. I mean seriously never heard such crap. I have brought foundations online previously and never had an issue with refund if needed. This product may suit some but clearly this company does not appreciate people’s skin is not the same. Never again

Reply from VIMA Cosmetics
Easy to order and kept up to date with the shipping. Very happy with it, felt nice going on, light as I do not like heavy foundations. Lasted all day even with the Queensland humidity, without feeling like it was coming off. Very happy with this product.

Reply from VIMA Cosmetics
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