Vincentrealestate Reviews 

Karsten and the team are very experienced, professional and a pleasure to sell our property with. Highly recommend to all. Thank you so much 😊

All the staff are really helpful. Our Notary date was changed so it meant we could not go to Spain for the signing, Karsten at Vincent sorted it for us, nothing is too much for them Paul & Amanda

In July 2023 myself and my wife viewed properties around Benijofar with Vincent real estate agency.
We decided that we could not afford the property we were interested in as it was too expensive.
On 17/7 when we got home an employee of Vincents, Karsten messaged us via whatsapp regarding the property we were interested in.
He than rang us later the same day and said that he had spoke with the developer of the property and that he had done a deal that we could afford.
At this time we were in the early stages of selling our house-we were awaiting a 2nd valuation.
Karsten then again rang on 20/7 saying he had come to another arrangement with the builder to suit our needs.
He then rang us again and said he would need a deposit of 6000 euros depositing with vincents so that he could show the builders we were serious, he promised us several times that they would hold the deposit for a month to see how our house sale progressed and would not be given to the builder.
The price of the property on several whatsapp messages was ambiguous so we we tried to ring Karsten to confirm the price.
He never answered any calls so I sent him a message to tell him in no way give any money to the builder before we spoke with him.
He then continued to ignore our calls and messages-we also contacted Vincents office in Benijofar who said they would pass a message onto him, he never got back to us.
In desperation we also contacted the builder to try and find out was happening.
On 8/8 Karsten sent us an email complaining about this and to be honest I found the email insulting to the Spanish people.
We finally got Mark Vincent involved who totally backed up Karsten and gave us 3000euros back but refused to hand back the remainder saying the builders had it.
Mark Vincent said that Karsten should not have even considered this sale as our house was not even on the market when he started negotiating.
His only offer was to take 3000euros off the price of a property but only if we purchased it through them.
We were obviously not happy with this but because we were still wanting to buy a property in Spain we went along with the offer as we felt we had no option.
We went over this year and viewed properties with Vincents but they had none to suit our requirements.
We have again requested our 3000 euros back but again have refused and in fact one email I found threatening asking why we had not done as they suggested and that our paths will cross at some time if we buy a property in Spain off another company.
At no point in verbal conversations with Karsten or any message did we agree to give any money to the builder.
We have emails and Whatsapp messages to back up our claim but they are still refusing to hand back the money obtained by deception.