vinehouse.de Reviews 

4
•
TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

4 reviews

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1-star

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4.0

All reviews

(4)

1 review in the last 12 months

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Rated 1 out of 5 stars

Sehr wenig kulante Weinhandlung

Sehr wenig kulante Weinhandlung! Ich hatte zweieinhalb Monate nach meiner Online-Bestellung eine Flasche mit Korkgeschmack reklamiert. Leider sollte ich nur eine Gutschrift für meine nächste Bestellung erhalten. Hatte sogar angeboten persönlich vorbeizukommen. Hier möchte ich nicht mehr bestellen.

November 2, 2021
Unprompted review
Rated 1 out of 5 stars

Unfreundlich und sehr mangelhafte Kommunikation

Sehr mangelhafte Kommunikation. Die Online-Zahlung funktionierte nicht, so dass ich Vinehouse schriftlich kontaktiert habe, um den Zahlungsweg abzuklären. Der Fehler lag im Rückblick zwar in meiner Sphäre, da sich das Problem als ein kurzfristiges meines Online-Bankings herausgestellt hatte. Die E-Mail wurde von Vinehouse allerdings ignoriert. Ich erhilet stattdessen ein Mahnschreiben mit Mahngebühren. Diese habe ich bezahlt, aber:

Vinehouse hat mich als Kunden verloren.

June 5, 2021
Unprompted review

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