We waited and waited and waited… eventually the box arrived. Three pairs of the same Jean! We asked for dark and baggy., we got light blue and tight fitting!!! Obviously my son cannot wear these! They... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Be warned! This company sends uttter rubbish: stained, unwearable, wrong sized, garbage that is in no way premium or vintage. A total scam. Can’t believe trustpilot allows what must be fake reviews, e... See more
Ordered a mystery box, incorrect sizing for pants and shirt. Other items were nothing cool or special, just typical op shop clothes. Got in contact to arrange a return but haven't heard anythin... See more
Bought a pair of shorts, heard nothing, then was eventually refunded without any communication. Now I have to scramble to find something else in time as it was supposed to be a gift. Lots of mixed rev... See more
FALSE ADVERTISING‼️
I received my package today after waiting for 3 weeks and paying express and was I gobsmacked when I received this package🤦 I don't do bad reviews but considering the amount of money I spent I cannot ☝️. The items received were like they were dirty laundry or were from a jumble yard/ home garage sale. You pay this amount and the musty smell is a no, no. I get they're vintage but guys... Do better‼️Your reels are false advertising and I will be chasing this up with Consumer Affairs. This is beyond a joke and I suggest you take down your false advertising across all socials. If there was less than 1 ⭐, that is what you would be receiving. How can you advertise and standby a product/business and this is the outcome? My words don't do justice, if I was able to share a pic 🤦 and of course they don't have returns on mystery boxes. Communication is beyond poor. Don't even bother with this company, the numbers on the reviews don't lie.
Ordered a mystery box
Ordered a mystery box, incorrect sizing for pants and shirt. Other items were nothing cool or special, just typical op shop clothes.
Got in contact to arrange a return but haven't heard anything in a week. Return policy is 14 days.
Reviews are obviously fake, wish I payed more attention before buying.
THIS IS A SCAM
Don't order
I don't think I'm ever even going to receive my order that I spent $200 on. I ordered on the 3rd, I payed for express, they claim to send your order within 3 days or contact you if it'll will take longer but they ignore my emails and just send me a bunch of ads to buy more clothes. I even paid extra for express shipping.
Heavy staining on clothes
Heavy staining on clothes. Poor fitting and horrible designs. Someone went to the Op shop and bought everything with a brand name. Clothes smell are stained badly. Only good for rags in the shed.
Don't waste your money.
Waste of $200
Sent me a Mysterybox of $200 clothes didn’t fit me, so I paid shipping back and the lady contacting me said that’s fine they will switch the size
Once my box arrived I never got a reply after continuous emails, this place is an actual scam with fake reviews
Worst mystery box ever
Worst mystery box ever, received my $160 mystery box last week after waiting 2 months for it. The clothes I got out of it are second hand with stains on them. The smelt like they hadn’t been washed. Chucked the box and the clothes in the bin and emailed them straight away. Currently sent 4 emails with zero reply,( funny that). But pissed off that I wasted $160 though.
Items never shipped
Purchased some clothes a few weeks ago - items were never shipped. Reached out a few times via email but have heard nothing from the company. Seems like this is a pattern with Vintage Box - heaps of bad reviews on Depop from customers who also haven't received their items months after purchasing (+ zero communication). Don't bother buying unless you feel like wasting your time and money. If I could rate them lower I would.
Great products and great quality!
ORDERED OVER TWO MONTHS AGO STILL NOT…
ORDERED OVER TWO MONTHS AGO STILL NOT RECEIVED MY ORDER AND GETTING NO RESPONSE FROM VINTAGEBOX AT ALL -THEYRE SCAMMING YOU PLEASE DONT PURCHASE FROM THEM
I purchased over $400 worth of Vintage…
I purchased over $400 worth of Vintage Apparel from this “Company” 2 Months ago, paid Express Shipping & still yet waiting for the order to be delivered & will NOT give a response to my emails, ANYONE READING THESE REVIEWS DO NOT PURCHASE FROM THESE GUYS!!!!
I ordered two sweatshirt mystery boxes…
I ordered two sweatshirt mystery boxes (I thought they were on sale because of summer) Both boxes were elite, one of the sweats (White Nike Hoodie) Had some black marks on the left sleeve but came out in the wash.
Wish I checked reviews first….
Truely wish I read the reviews before ordering from this company. Roughly $160 in total (including shipping) for the mystery box and it is absolutely not worth the money.
Received it today after ordering it at the beginning of the month. The clothes are stained and have an odd smell.. Despite countless follow-ups made with their support wanting to cancel the order, I have yet receive a response.
Clothes that arrived where USA College…
Clothes that arrived where USA College wear not vintage at all. Some were stained. Of all items recieved only 2 pieces are what I would wear. This is not vintage clothing more like second hand college clothing one even had a McDonalds logo on sleeve. We are all for recycling and sustainable clothing felt ripped off.
Ordered a Mystery Box over a month ago…
Ordered a Mystery Box over a month ago with Express shipping. Nothing has been shipped and Customer Support have not replied to any emails regarding the order. Very disappointing.
Bit of a time waste..
Bought a pair of shorts, heard nothing, then was eventually refunded without any communication. Now I have to scramble to find something else in time as it was supposed to be a gift. Lots of mixed reviews on depop too... Seems like they are advertising sales for stock they don't even have.
Do not buy from vintagebox.com.au
My order arrived 2 weeks late.
Clothes were from an op shop and the wrong size from what I ordered. Parts of the order missing and I’ve been blocked on instagram because I was messaging and commenting on their posts.
No response to the emails I’ve sent.
Do not buy from Vintage Box.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








