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Vintage Cash Cow Reviews 

37,692
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 14,117 reviews, reviewers overwhelmingly had a great experience with this company. Consumers appreciate how remarkably quick and straightforward the entire selling process is when clearing out unwanted household clutter. Reviewers often praise the prompt payment transfers directly to their bank accounts and the consistent communication received throughout. However, some customers also noted disappointment regarding lower-than-expected valuations for valuable items sent in. A few reviewers expressed frustration that the financial offers received did not adequately match the true market worth of their belongings. Despite these specific valuation concerns, the vast majority remain enthusiastic about using the service again for future decluttering.

What people talk about most

Service

Customers had highly positive experiences with service, noting that everything goes smoothly and quickly from... See more

Value for money

Consumers find value for money to be positive, noting that it is a great way to earn cash for unwanted items.... See more

Product

Reviewers mention ambiguous feedback about product, with some consumers praising it as a great way to empty... See more

User experience

People report positive experiences with user experience, finding the process efficient and smooth from start... See more

Payment

Reviewers highlight positive aspects of payment, consistently noting swift and prompt bank transfers once... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Interesting set up. We’ve disposed of items that were hiding in drawers and we made a profit and so did you. Only draw back is the telephone service. Th leaflet says to call to speak to someone t... See more

Rated 5 out of 5 stars

I was very impressed at how quick & easy it was. I downloaded a label to print off at home, packed a small box with the goods I wanted to sell & sent the box free of charge to Vintage Cash Cow. The c... See more

Rated 5 out of 5 stars

To be frank I thought the communications to me were rather excessive emails, WhatsApp and texts galore. Got fed up receiving them. On a positive note information was clear and concise but repetitive... See more

Rated 5 out of 5 stars

Very sceptical about the whole process but thought I had nothing really to lose. If I didn’t get anything, I was planning to donate the items I had . But actually, the process and experience is e... See more


Company details

  1. Online Marketplace

About Vintage Cash Cow

Written by the company

The simple, trusted way to sell your unwanted valuables.

More than 1 million customer boxes processed across the UK and Europe.

1. We buy your old items all in one go

2. FREE postage and returns, with box protection

3. A fair, no-obligation offer within 7 - 14 days

4. Hassle-free from start to finish

Vintage Cash Cow (soon to be Vintage.com) offers a simple way to turn unwanted and unused antiques, valuables and collectables into money. Request your free postage pack and we’ll send you a brochure and prepaid postage labels.

Fill a sturdy box with the items you’d like our experts to consider, then send it to us for free. Your box is tracked and protected throughout its journey with us.

Once your box arrives, we'll keep you updated while our category specialists appraise everything, then make one fair, no-obligation offer for the whole box. Accept and we’ll pay the money directly into your bank account. If you decide not to, we’ll return your items free, tracked and protected.

Want some practical advice that could help you make more? Call our friendly customer service team free on 0800 246 1111, Monday to Friday, 9am–6pm.

Free returns!

Not 100% happy with our offer?

We will send back your items for free!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

38K reviews

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4.4

All reviews

(37,692)

13,661 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Goods declined after checking that they were accepted!

Having contacted Vintage Cash Cow and had it confirmed that Commodore 64 items were accepted, I packed and sent a large quantity of items.
I have now received a message to say that "we are unable to make an offer". On phoning to query this, I am told that "we don't accept computers".
Not impressed.

September 10, 2026
Unprompted review
Rated 1 out of 5 stars

They advertise a fair price, but it clearly isnt

They advertise a fair price, they offered me £39 for box containing amongst other things 2 silver plated wine coolers I have since sold for over £50 each, other silver plated items, some solid silver coins with a value of over £100..... the other items have since been valued at over £150

They are just praying on the desparate

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

Totally disappointed with the figures…

Totally disappointed with the figures offered. Yes it was quick but sent over £4k worth of watches sunglasses and jewellery to be offered £237. Actually quite offended with that offer. Will take time amd sell elsewhere.

September 10, 2026
Unprompted review
Rated 1 out of 5 stars

Missing and damaged items. Don't send them anything.

My mother sent a number of pocket watches for appraisal. The price owed was shockingly low. We asked for the items to be returned. 8 pocket watches were missing and other items were damaged or returned in bits. We raised this on 31 July and have been chasing since. They make up excuses not to respond or claim they are checking CCTV and will get back to you with no actual response or remedy. Under no circumstances send them anything at all! If you do, be sure to photograph and document everything - and even if you do they won't do anything. Upsettingly disgraceful.

July 31, 2026
Unprompted review
Vintage Cash Cow logo

Reply from Vintage Cash Cow

Dear Iain,

Thank you for taking the time to write a review and to provide extra information.
Having checked the account I can confirm that this is under investigation with our Customer Care Team who will be in touch.

Kind Regards

Kathryn

Rated 1 out of 5 stars

Missing items apparently lost at the warehouse.

I have previously sent items to Vintage Cash Cow and had no problem hence decided to use them again.

Biggest mistake as I sent in a gold valuable ring, emerald and surrounded in diamonds. Also a beautiful real peril necklace both were family heirlooms. Included some other bits and pieces including more gold.

I received an offer of 15.00 and was stunned. I have called every day since and got absolutely no reassurance that my items would be returned just told to wait for the box to be returned? Disgraceful and disgusting.

I then researched and spotted the BBC programme in May 2026 and horrified at what I saw. If only I had known.

Please be aware there is a serious trustworthy issue with sending in your valuables especially if there are inportant. The money was going to my children as they did not want the jewellery.

I have to wait 30 days to see what turns up in the returned box if anything before again fighting my case with them.

I don’t normally write negative reviews but want to send out a warning.

September 8, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent

Excellent experience and happy with the money offered. My only complaint is that when I applied for the postage kit it wasn’t made clear that it had a time limit which meant I had to rush my sorting out.

September 7, 2026
Rated 1 out of 5 stars

Item lost

Item lost, items returned broken and item sent to me that wasn't mine.
Undervalued items.

Photograph and video every item before sending, so you have proof of items condition.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Quick & easy way to sell those things that may have just been sitting there. Easy to send off, good communication & regular updates and a speedy offer . It’s completely up to you if you want to accept and you will have your items returned if you change your mind, highly recommend.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Service was excellent

Service was excellent . Quick and efficient communication on all the steps made it very easy to follow and use . Payment was very quick once I agreed to the suggested amount . Was pleasantly surprised about the amount that was offered . Would recommend this to other people .

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication and fair pricing

From the day l ordered the parcel package label and instructions VCC send me regular updates and gave me confidence in the transaction. They offered me a fair price for my items and the money was in my bank v quickly. I will def use them again.

September 4, 2026
Unprompted review

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