amazing company great customer service can’t fault them one bit, order over a year ago an one of my legs broke on my bench messaged the company an they sent a new one out no problems at all, highly re... See more
Vintage Sage
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See what reviewers are saying
Brilliant service from beginning to end. Very fast and efficient customer services over the phone. Quickly found what I've was looking for. Delivery on time. The delivery boys didn't waste anytime... See more
Second time ordering from this company. They respond extremely quickly to correspondence, even late at night and kept me informed with good communication, VERY polite, happy delivery guys, great produ... See more
We ordered a marble dining table with bench and 5 chairs. The dining table and chairs was delivered very quickly and was in perfect condition. It looks lovely in our dining area and we have enjoyed h... See more
Company details
Written by the company
We are furniture retailer sells furniture and related accessories.
Contact info
Unit 2 Balfour Business Center, UB2 5BD, London, United Kingdom
- 07944517123
- sales@vintagesage.co.uk
- vintagesage.co.uk
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amazing company great customer service…
amazing company great customer service can’t fault them one bit, order over a year ago an one of my legs broke on my bench messaged the company an they sent a new one out no problems at all, highly recommend
Received my order today came on and got…
Received my order today came on and got a text to confirm 15 mins away, packaging was to high standard fitting the set together was really easy I managed on my own! Delivery guys was polite also really happy with my table thanks again
I have been delivered a coffee table…
I have been delivered a coffee table which was not the colour I wanted and plus the stone of the table was absolutely poor quality really disappointed with the service. I call them, but no answer messaged him back to return item and request my money back and they stop messaging me back and not recommending it to anyone charge me £300 for coffee table
Bad service
I like the material and everything
I like the material and everything. It was in good condition. I like it . Seller is also good and i had a good experience.
Great product and fast delivery as…
Great product and fast delivery as well. Highly recommended
Great service
Second time ordering from this company. They respond extremely quickly to correspondence, even late at night and kept me informed with good communication, VERY polite, happy delivery guys, great product at great price. The wood panels are fantastic and so easy to work with. I would have no hesitation in using them again. Keep up the good work guys
White curved sofa
Seller always responds quickly and the delivery is fast also very lovely and professional couriers. In addition, this company is more reliable than the other company I have used previously I recommend this and hope you enjoy all their lovely products.
Beautiful sofas, rude manager …
Placed an order on the 22nd February for a 3 + 2 sofa. Was informed it will be delivered ASAP. While I was deciding on the delivery date, they called me 5/7 times a day on WhatsApp constantly, I finally confirmed my order and they said they will be delivery the next day.
Then the management messages and said that they can’t deliver as it’s not in stock but promised I’ll get it on the 5th of March and I explained that the 7th was my deadline. I let it go as everyone makes mistakes.
They said I’ll get my order delivered on the 5th of March, the night before they have not confirmed nor contacted so I had to chase them up for them to tell me that the stock has not arrived and promised I’d get it on the 7th despite knowing that was my deadline. Not having enough time to find another sofa company within two days I said okay and implemented the importance of getting the order for the 7th and was promised.
Come the morning of the 7th, they turn up with just ONE 2 seater. Apologising that they forgot to load it into the van. Now by this time I’ve been waiting more then 2 weeks and have never seen a more unreliable company. They said they will definitely deliver the next day. I asked them to please assemble the 2 seater at least and they was also not able to do that.
Spoke to the management who didn’t even apologise until I stated that a decent business would at least apologise. The stress that I was put through was extremely unnecessary and ridiculous.
No professionalism, no manners and no care for customers.
I will says that the delivery driver was lovely and he did apologise for the situation and was rather embarrassed but the manager needs some training in customer service and not ask me if sacking a employee would make me happy rather then coming up with a liable solution to the problem.
When asked manager if there’s any compensation due to the stress and delayed caused, he said ‘we can cancel the order all together and take the 2 seater back aswell.’
That should say all about the levels of manners and professionalism :)
Order at your own risk but definitely would not recommend them especially with the lack is compassion that was shown, I think businesses forget that they are nothing without their customers.
Good quality and reasonable price
Good quality and reasonable price. Love it‼️
Great service from the team
Great service from the team. Delivered as promised. Table was lovely and the assembly was fast.
very beautiful dining table very good…
very beautiful dining table very good quality and lovely customer service the fitting people was very lovely neat and helpful
Brilliant service from beginning to…
Brilliant service from beginning to end. Very fast and efficient customer services over the phone. Quickly found what I've was looking for. Delivery on time. The delivery boys didn't waste anytime setting up, were very polite and careful around my kids. Assembled everything efficiently. I'll be buying from them again!
Absolutely amazing
Absolutely amazing to deal with, delivered a day earlier than expected but contacted me to do if this was ok, which of course I was over the moon about. Very easy to order, the delivery drivers were very polite and built my absolutely beautiful table very quickly. Very very happy with service, communication and product.
I bought a grey dining chair which I…
I bought a grey dining chair which I really like an I am really happy with. The service was also amazing and the person who brought the chair up to my house was also very kind and helpful.
Sukh was very helpful, answered any questions I had. Really beautiful furniture, would recommend them, great experience. Thank you
Sukh was very helpful
Coffee tables
Yes very good service quick delivery very kind helpfuldrivers delivered very efficient to hank you good service nice coffee tables thank you mmbrown
Extremely beautiful dining chairs
Extremely beautiful dining set, did not take a long time to assemble. Excellent customer services. Thank you very much
very good quality
Bargain of the year !
From the patience shown with my early enquiry to the delivery of the product a few days later was impeccable,sent me pictures and it was by far the cheapest online I could find,this acoustic oak board looks amazing
The company we're amazing
The company we're amazing. Answering any questions that I had. I would definitely use these guys again and can't highly recommend enough. All round brilliant service.
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