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Vinted SE Reviews 

5,629
•
TrustScore 4 out of 5

4.0

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Evaluating 608 reviews, reviewers had a great experience with this company. Customers find it remarkably smooth and completely safe to buy and sell second-hand items, truly appreciating how wonderfully simple the entire process is from the initial listing to the final delivery. Consumers frequently mention that communication is clear, shipping is easy to arrange, and the platform makes clearing out unused belongings effortless. Some people were dissatisfied with customer service, describing unhelpful automated responses, prolonged delays, and significant difficulties when trying to resolve urgent account problems. A few reviewers also experienced frustrating account restrictions, unexpected profile bans, or trouble withdrawing their funds without any meaningful assistance.

What people talk about most

Product

Consumers find product to be a mixed experience, as while some reviewers highly recommend the platform for... See more

Website

Customers had ambiguous experiences with website, as while some reviewers praised the simple and quick... See more

Customer service

People report negative experiences with customer service, highlighting that support is virtually non-existent... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the cheap, fast,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Vinted works well in almost all aspects. Connects people to be able to buy from eachother through long distances with a good range of categories and specifics about the product. My only downside about... See more

Rated 4 out of 5 stars

I like the platform, makes it really easy to be a part of the circular economy and save some money doing it. I experienced a real high selling a lot of stuff in the beginning (10+ items in just a few... See more

Rated 4 out of 5 stars

I think it is very easy to put an item up for sale, but have noticed that you should put a few items up at one time. I put around 20 up for sale and the once that did not get sold quickly, seem to be... See more

Rated 4 out of 5 stars

Most well but something you could change is that there's the option of buying 2 or more items from the same seller at the same time so you don't have to pay twice for postage.

Company details

  1. Online Marketplace
  2. also in
  3. Clothing Store
  4. Men's Clothing Store
  5. Second Hand Store
  6. Vintage Clothing Store
  7. Women's Clothing Store

Written by the company

Vinted är ett inkluderande community och en mångsidig marknadsplats som strävar efter att göra andra hand till ett förstahandsval. Miljontals medlemmar över hela Europa köper och säljer begagnade saker hos oss varje dag. Sälj avgiftsfritt och fynda unika kvalitetsartiklar - på Vinted hittar du allt från mode, elektronik och heminredning till husdjurstillbehör och mycket mer.

Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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How this company uses Trustpilot

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4.0

All reviews

(5,629)

1,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great

Great. No problems to get in touch with Vinted, even though it was a bit difficult to find an email address. Super concept!

August 23, 2026
Unprompted review
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Rated 3 out of 5 stars

My package with a pairs of jeans was…

My package with a pairs of jeans was gone at the PostNord for over a month, and I would like to have that money before a month. Because i was going away for a trip and that 150 kr could been important example when I was shopping. I think that I should get more because they was gone longer than it said on PostNord and vinted.

July 26, 2026
Unprompted review
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Rated 3 out of 5 stars

I like the Vinted concept but I've…

I like the Vinted concept but I've tried to get in contact with you twice and didn't get an answer. I suspect that that no person is reading emails, only chatbots and I don't like that. That's why only 3 out of 5

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

My experience has been great because…

My experience has been great because everything is always so smooth, simple and easy to use. I have both bought a beautiful bag that I really love and sold things that had been sitting at home unused for long time. It feels great to give things a new life while also finding something I really like myself. I’m very grateful that Vinted exists!
Vinted makes buying and selling second-hand items incredibly easy and accessible. I really appreciate how simple the whole process is, from listing and selling to buying. I’m very happy with my experience and I often speak highly of Vinted and recommend it to my friends. Keep up the great work!

August 19, 2026
Unprompted review
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Rated 4 out of 5 stars

I think it is very easy to put an item…

I think it is very easy to put an item up for sale, but have noticed that you should put a few items up at one time. I put around 20 up for sale and the once that did not get sold quickly, seem to be forgotten on the site, as newer items are displayed first. A boost worked once but the second time around, none seem to notice my stuff.

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

I have sold a few clothing items and…

I have sold a few clothing items and most of them very quickly or just a few days after uploading. Super easy to upload pictures, write up descriptions & transact after selling (postage, money transfer). Highly recommend as I end up making more money in this platform.

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

I sold a very expensive and pretty new dress and when the buyer received it, it had many holes in it. Vinted sent it back to me with no compensation

August 5, 2026
Unprompted review
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