Vinyl.com Reviews 2

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BEWARE- false listings- advertise 30 songs- give you 14. refuse refunds!

BEWARE! Vinyl Advertised 2 album set of 30 separate Led Zeppelin songs- Vinyl provided set of only 14 songs, 1/2 of them being duplicate. Their response to our contact in receiving less than half the media they advertised was that they have a disclaimer on their website that "not all songs might not be on a record advertised" We understand that if we ordered a 30 song-2 album set and received 28 songs or 25 songs or even 20 songs-OK- no worries- but we only received 14 songs! Vinyl refuses to issue refund to us even though their ad was misleading.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Extra shipping costs

Despite saying if you order this much, shipping is free, it is not free, they charge u upon delivery. Was charged 30 extra dollars with no warning on the site. I am in canada and that shouldn't be an excuse to charge me extra without warning. If I knew I would be charged extra I would have bought from someone else. U shouldn't trick your customers into buying from u.

January 10, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look