Vinyljunkie.UK Reviews 

535
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally fast delivery times and consistently appreciate how securely and carefully all the packages are wrapped to protect delicate items. Buyers constantly share their satisfaction with the top quality records and point out that the pricing is very fair. However, some people mentioned occasional issues with packaging protection, noting instances where shipments arrived with minor surface flaws or in compromised boxes. A few reviewers also noted receiving unexpected customs fees, or experiencing minor discrepancies regarding the specific color versions they ordered. Despite these few drawbacks, buyers remain very eager to continue purchasing from the store in the future.

What people talk about most

Service

Users describe positive interactions with service, highlighting reliability and speed. Consumers frequently... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting that records arrive in great condition and... See more

Quality

Customers had positive experiences with quality, highlighting that the records arrive in great condition and... See more

Price

Consumers find price to be positive, frequently highlighting great bargains and quality records that do not... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have to admit that I was a bit apprehensive about ordering a record from an overseas store. However, VinylJunkie did not disappoint! First, they provided timely updates on the status of my order. Se... See more

Rated 5 out of 5 stars

Purchased great product. Was processed in a timely manner and I received it very quickly. I've previously purchased products from Vinyl Junkie and have always been very satisfied with their service.... See more

Rated 5 out of 5 stars

Always 5 star service with this man/site .. always polite knowledgeable .. and items packaged well and graded well if secondhand .. pricing is great too .. tbh John and crew keep doing what your d... See more

Rated 5 out of 5 stars

Always received great service, and then one and only time so eyeing was out of his control, he called me and sorted everything before I'd even asked. Reliable and on time... 💜🙌

Company replied


Company details

  1. Music Store

Written by the company

Vinyl record store specialising in Jungle, Drum & Bass and Oldskool Hardcore vibes. We stock many of the new represses of oldskool bangers!


Contact info

4.9

Excellent

TrustScore 5 out of 5

535 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(535)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Flawless

Flawless. Fair prices, nicely packaged and arrived before the notification to tell me it was on the way did.

May 27, 2024
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Rated 5 out of 5 stars

Could't download an album I ordered

Placed an order for an album I wanted to download but had trouble accessing the download. I must state that the problem was probably my end as I'm not that tech-savvy. However the response from Vinyl Junkie in resolving the problem was an exemplar in how a small business should interact with their customers. Within an hour of my initial e-mail to him he had replied and once checking that I hadn't missed something my end, new download links were re-issued and I was a happy DJ.
The response was courteous, friendly and customer focused - exactly that of someone who cares about his customers and takes pride in their business. Cannot fault the service whatsoever.

June 5, 2024
Unprompted review
Vinyljunkie.UK logo

Reply from Vinyljunkie.UK

Thanks mate. Happy to help.

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Rated 5 out of 5 stars

Excellent services

Excellent services, products exactly as described, sent quickly, notified of each stage, and they arrived in a sturdy cardboard sleeve. Great all round seller and a top guy as well!

May 25, 2024

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