They responded immediately, within 15 minutes of call, electricity was established at two properties. Scheduled work was not affected! They opened before 08:30 so I did not have to call back. Sign up... See more
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Quick, simple and highly recommend. I submitted my information the night before and first thing the next day, I received a call breaking down cost and what were the steps to switch over. Not only am I... See more
Company replied
Mr. Zambito from the Concierge Team was fantastic! He explained everything we needed to do and was very patient with us old folks! He led us through the process with caring and understanding. I was... See more
Company replied
My representative was Naim and he was fantastic. Being new to solar energy and now having to pick an electric company that would meet my needs was challenging for me. Naim so patiently answered all my... See more
Company replied
Company details
- #3 of 9 best companies in Energy Supplier
- #4 of 9 best companies in Electric Utility Company
- #1 of 5 best companies in Housing Utility Company
About Ambit Energy: VIP Concierge Team
Written by the company
Ambit Energy
Who are we?
Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone.
Choosing an Energy Provider:
Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier.
Customized Solutions:
Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service.
Business & Commerical:
Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy's Mission:
Written by the company
- “To be the finest and most-respected retail energy provider in America.”
T.L.C. Guarantee
Try it. Like It. Or Change It. Guaranteed.
We’re so confident you'll be happy with your new Ambit Energy plan that we're willing to guarantee it! If you find your plan isn’t exactly what you need, you can change to a different Ambit term plan any time once in your first 12 months of service without penalty. So... shop with the confidence of knowing you can't go wrong! It’s our way of letting you know that we’re committed to providing you with the service that’s right for your needs.
Contact info
2807 Allen St #2369, 75204, Dallas, United States
- (817) 402-2664
- team@vipenergyservice.com
- vipenergyservice.com
4.7
Excellent
606 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Everything was great.From the customer…
Everything was great.From the customer service to how fast the service was done.I got a call back within 5 minutes.
November 21, 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for your wonderful feedback, Blanca! We’re thrilled to hear that our customer service and quick response met your expectations. Your satisfaction is our priority, and knowing you received a call back within minutes makes us proud of the team’s dedication. We look forward to serving you again, welcome to Ambit!
“VIP Concierge” Definitely!
My representative was Naim and he was fantastic. Being new to solar energy and now having to pick an electric company that would meet my needs was challenging for me. Naim so patiently answered all my questions and made me feel confident in choosing this company.
November 19, 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for your kind words, Shelia! 🌟 We're thrilled to hear that Naim provided you with the VIP experience you deserve. Navigating solar energy and choosing the right electric company can be overwhelming, and we're so glad Naim was able to guide you with patience and clarity. Your confidence means everything to us, and we're honored to be part of your journey toward a more sustainable future. Welcome to Ambit!
Simply a Great Experience
Quick, simple and highly recommend. I submitted my information the night before and first thing the next day, I received a call breaking down cost and what were the steps to switch over. Not only am I now saving money, but I didn't have to do anything but take a call to have my service switched.
November 20, 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for sharing your experience, Karina! We're glad the process felt quick and easy for you and that you're already saving money. It’s great to hear that everything was handled smoothly with just one call. We appreciate the recommendation!
Naim was very patient
Naim was very patient , nice, and the process was very easy and fast!
November 19, 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for the kind words, Jayla! We're thrilled to hear that Naim made the process smooth and stress-free for you. Patience and warmth go a long way, and we're glad you felt that throughout. Hope to assist you again soon!
Marco was very helpful
Marco was very helpful. Ambit seems to be very customer oriented.
November 13, 2025
Reply from Ambit Energy: VIP Concierge Team
Thanks for the kind words, Cheri! We’re so glad Marco made a great impression. It’s our goal to keep things simple, helpful, and all about you, welcome to Ambit!
Reply from Ambit Energy: VIP Concierge Team
So glad to hear that everything went smoothly and you got a great deal! Thanks for the awesome feedback, Lucky and welcome to Ambit!
Same day connection
My service was connected the same day even though it was a weekend. And the call was short.
November 15, 2025
Reply from Ambit Energy: VIP Concierge Team
We love to hear that,Alejandra and we’re so glad we could get you connected quickly even on the weekend! Thanks for the awesome review and welcome to the Ambit family.
Great service nicely done ✅ recommended
Great service promptly provided service recommended!
November 14, 2025
Reply from Ambit Energy: VIP Concierge Team
We’re so glad you had a great experience, Geanne. Welcome to Ambit, we are excited to have you on board!
Great customer service
November 6, 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for the kind words, Tyra. We're thrilled to have you with us at Ambit and even more excited to keep delivering the level of service you deserve. Welcome aboard!
Reply from Ambit Energy: VIP Concierge Team
Thanks so much for the kind words, Andy. We’re really glad the follow-up and phone support made a good impression. Welcome to Ambit. We’re here to make things smooth and easy for you moving forward.
Reply from Ambit Energy: VIP Concierge Team
That’s exactly the kind of experience we strive for, Ryne. We’re so glad you connected with someone who genuinely wanted to help. Welcome to Ambit, we’re excited to have you with us and look forward to supporting you every step of the way.
Always room for improvement but very…
Always room for improvement but very helpful customer service person
November 1, 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for sharing your experience Carol! We're glad our customer service team was able to help and we hear you on the importance of continuous improvement. At Ambit, we’re always evolving to serve you better. Welcome aboard, we’re thrilled to have you with us!
Reply from Ambit Energy: VIP Concierge Team
Thank you for the kind words, Eric!. We’re so glad Naim was able to assist you with professionalism and care. Welcome to Ambit. We’re lucky to have him on the team, and even luckier to have you with us.
Seamless and convenient selve serve…
Seamless and convenient selve serve online registration
November 4, 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you for the great feedback, Jessica. We’re so glad the self-serve online registration felt seamless and convenient for you. Welcome to Ambit. We’re here to keep things simple and supportive every step of the way.
Reply from Ambit Energy: VIP Concierge Team
Thank you for the feedback, Bill. We’re so glad the online setup was simple and easy for you. Welcome to Ambit. We’re here anytime you need support or have questions down the road.
Quick and Easy .
October 30, 2025
Reply from Ambit Energy: VIP Concierge Team
Thanks so much for the kind words, Jose. We’re glad everything went quick and easy for you. Welcome to Ambit. We’re excited to have you with us.
Helpful and I formed staff!
Great talking to informed and helpful staff. In my case I needed some time to do my research, they never pressured me, just gave me the information that I needed, and when I came back around 2 weeks later, I knew I was getting the best plan for me.
October 30, 2025
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for sharing your experience, JC. We're thrilled to hear that our team was able to support you with clarity and zero pressure. That’s exactly the kind of service we strive for. Welcome to Ambit. We're glad you found the plan that fits you best, and we're always here if you need anything down the line.
Mr. Zambito was AMAZING!
Mr. Zambito from the Concierge Team was fantastic! He explained everything we needed to do and was very patient with us old folks! He led us through the process with caring and understanding. I was more than impressed. He made it easy for me and my wife to feel that we made the right decision to switch to Ambit Energy. The entire process was smooth, quick, professional and very efficient.
October 30, 2025
Reply from Ambit Energy: VIP Concierge Team
Steve, thank you so much for sharing this! We’re absolutely thrilled to hear how well Mr. Zambito took care of you and your wife. His patience and care truly reflect what we strive for at Ambit, making every step smooth, respectful, and reassuring. We’re honored you chose us, and we’re so glad you feel confident in that decision. Welcome to the Ambit family!
Reply from Ambit Energy: VIP Concierge Team
Thanks so much, Matthew! We’re really glad to hear everything went smoothly. Welcome to Ambit, we’re excited to have you with us and can’t wait to support you on your journey.
Easy and quick process!
October 30, 2025
Reply from Ambit Energy: VIP Concierge Team
Thanks so much, Amber! We're thrilled to hear the process was smooth for you. Welcome to Ambit, we’re excited to have you on board! Let us know if there's anything we can do to support your journey.
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