VIP Pro Moving Reviews 138

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and careful handling of belongings, making the moving process smooth and stress-free. Many people highlight the excellent service, noting that the teams are punctual, accommodating, and go above and beyond expectations. The user experience is consistently described as positive, with consumers appreciating the ease and speed of their moves. However, some customers also noted issues with the service, such as movers forgetting necessary equipment, leading to delays. A few other people also noted concerns regarding pricing, with some experiencing discrepancies between initial estimates and final costs. Additionally, some reviewers reported damage to their furniture and belongings, and a minority expressed dissatisfaction with the movers' experience level and occasional rudeness.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and care... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers found the pricing reasonable,... See more

Product

Clients share ambiguous opinions on product handling and packing. Some customers praised the efficient... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their moving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve worked with many movers and this crew was great. My foreman was Murat Legenda and his coworker Mansur. - both were fast, efficient and professional without compromising attention to detail.... See more

Rated 5 out of 5 stars

Great experience with very professional team from VIP Pro Moving. 3 great guys led by Urmat came right on time, took great care of our furniture and went out of their way to make this moving experi... See more

Rated 5 out of 5 stars

We just used VIP Pro Moving and we couldn't have had a better experience. The prices were extremely reasonable the service was topnotch. John, Mansur and Murat were the best team of movers. They sho... See more

Company replied

Rated 5 out of 5 stars

Arseny, Eric and John were the BEST movers we have ever had!!! They. Were polite, efficient and worked miracles getting a couple of beds upstairs that seemed impossible. We have moved several t... See more


Company details

Written by the company

VIP Pro Moving proudly brings over five years of dedicated and professional moving services to the greater Los Angeles area. Throughout our years of experience, we have honed our skills to offer an exceptional and seamless moving experience tailored to meet the unique needs of every client. We specialize in a wide range of moving services, including local moves, residential relocations, commercial and office transitions, and apartment moves, ensuring that no matter the size or scope of the move, we are equipped to handle it with expertise and care. Our team of highly trained movers takes pride in providing meticulous attention to detail when handling your belongings, ensuring that everything from fragile items to bulky furniture is transported safely and efficiently. At VIP Pro Moving, we understand that moving can be a stressful process, which is why we offer additional packing and unpacking services, allowing our clients to focus on settling into their new space while we take care of the logistics. Whether you’re relocating to a new home, office, or apartment, we strive to make the process as smooth and stress-free as possible. What sets VIP Pro Moving apart is our unwavering commitment to delivering top-tier customer service. We believe that every client deserves access to premium moving services, regardless of the size or distance of their move. That’s why we prioritize fair and transparent pricing, with no hidden fees or unexpected costs. We provide upfront quotes so that our customers can feel confident that they are receiving honest, competitive pricing for the services we offer. Our goal is to not only meet but exceed expectations by providing a personalized moving experience that caters to the specific needs and preferences of each client. With years of experience, industry knowledge, and a focus on customer satisfaction, VIP Pro Moving has become a trusted name in the moving industry within Los Angeles. We continue to build on our reputation for reliability, professionalism, and exceptional service, ensuring that every move is handled with the highest level of care and attention. Whether you’re moving locally or need assistance with packing, our team is ready to help you every step of the way, ensuring that your move is efficient, smooth, and stress-free.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Poor experience

Our movers, while very nice and courteous, had zero experience and this showed. They used tape to tape furniture pieces (putting the glue side directly on the furniture), and as a result we are dealing with the mess and damage. They stacked heavy boxes onto a box of vinyl albums (clearly labeled), causing the album box to collapse. I haven’t had a chance to try and listen to my albums yet, but it’s unlikely they haven’t been warped/damaged. We had specifically told the intake person about needing to be extra careful with brand new white hardwood floors and were told this would not be a problem. However the movers knew nothing about this and were surprised to hear they would not be able to use their dolly inside our apartment. The process took much longer than anticipated (over 5 hours as opposed to expected 4 hours), as a result of their not being ready. Again, the two young men were polite and courteous and were willing to accommodate requests, but they were by no means professional, and this resulted in damage to our belongings. Their packaging of our larger furniture pieces was shoddy as well.
I would not recommend using this company, especially for the price.

December 15, 2025
Rated 5 out of 5 stars

Best moving experience


Abubaker and Murad were amazing movers. They were incredibly helpful, patient, and worked so hard the entire time. Even though the move was rough, they handled everything professionally and with a great attitude. Hands down the best moving experience I’ve ever had. Highly recommend them!

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and effort

I’ve worked with many movers and this crew was great.

My foreman was Murat Legenda and his coworker Mansur. - both were fast, efficient and professional without compromising attention to detail. Appreciated their work effort. Rates were fair and accurate. No extras or hidden fees. Also my sales rep Adam was very helpful. Ask for Murat and he’ll take great care of your move.

December 10, 2025
Rated 5 out of 5 stars

Effortless, efficient, quick

My two movers today were John and Mansur. I was stressing out about the move because I had just came out of skiing and Ironman and I have Hyrox Men’s Singles in a week. My body is exhausted from training so the last thing I want to do was to put anymore stress on my body! The guys came and were so chill. I have so many straggler items and they packed it super efficiently. I was able to run errands while they loaded up my 1 bedroom and transferred it to the new one! I didn’t have to do anything. Super professional! They made moving so stress free. I’m grateful to have found this company! This is my second time using them! Great experience every time! Highly highly recommend!

December 7, 2025
Rated 5 out of 5 stars

Super efficient for our move that was…

Super efficient for our move that was an hour away. It wasn’t an easy job and they worked incredibly hard the entire time barely taking any breaks. Our team was John, Abubakr and Erlan, all three were amazing. Highly recommend

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Under estimated quote but fantastic movers made up for it

Our initial estimate was under by quite a bit; however, the hard work and professionalism of the leader, Arseny, and his crew on our moving days was so exceptional that this company still deserves a full five star rating. They worked a 16.5 hour day on an expected 6-8 hours, and always kept a great attitude and high quality of service. Even in hour 15, one of the adults in my household asked Arseny to secure something to the wall. I said they still had a lot to do to actually move things and their job didn't include anchoring things to the wall. Without any hint of frustration, he reassured her he would be fine to do whatever we wanted them to. In what could be a highly stressful situation, the patience, calm confidence and expertise/ease with which Arseny led his crew for the entire duration of the job created a great experience for us and we are very grateful.

October 30, 2025
Rated 5 out of 5 stars

Great Service, Timely Arrival

Arseny and the team were great. They called me ahead of time to confirm, showed up when they said they would, and got straight into work.

We were impressed by their speed and efficiency. They were cordial and a breeze to work with. I hadn't used movers before so this was my first experience and it was an excellent one.

November 8, 2025
Rated 5 out of 5 stars

Arseny and his team were great

Arseny and his team were great! Our move was a bit tricky because both homes had staircases with a turn and the home we moved to had some narrow doorways. They worked very hard, were professional and pleasant, and managed to get everything where we wanted it. Highly recommended!

November 1, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Thank you for the kind words, James! We look forward to serving you in the future.

Rated 5 out of 5 stars

Amazing Experience

The Team that completed my move today was Amazing. They were fast, courteous and extremely cooperative. I sincerely appreciate everything they did to make my move go smoothly today.

November 1, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Thank you, dear Hal. We are so happy that you had a great experience moving with us!

Rated 5 out of 5 stars

Pleased with how professional and neat…

Pleased with how professional and neat they were in packaging, loading ,and unloading my valuables + everything else.

November 1, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Savion, thank you! Our team appreciates your feedback. It was our pleasure assisting with your move.

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