VIP Pro Moving Reviews 138

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and careful handling of belongings, making the moving process smooth and stress-free. Many people highlight the excellent service, noting that the teams are punctual, accommodating, and go above and beyond expectations. The user experience is consistently described as positive, with consumers appreciating the ease and speed of their moves. However, some customers also noted issues with the service, such as movers forgetting necessary equipment, leading to delays. A few other people also noted concerns regarding pricing, with some experiencing discrepancies between initial estimates and final costs. Additionally, some reviewers reported damage to their furniture and belongings, and a minority expressed dissatisfaction with the movers' experience level and occasional rudeness.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and care... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers found the pricing reasonable,... See more

Product

Clients share ambiguous opinions on product handling and packing. Some customers praised the efficient... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their moving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve worked with many movers and this crew was great. My foreman was Murat Legenda and his coworker Mansur. - both were fast, efficient and professional without compromising attention to detail.... See more

Rated 5 out of 5 stars

Great experience with very professional team from VIP Pro Moving. 3 great guys led by Urmat came right on time, took great care of our furniture and went out of their way to make this moving experi... See more

Rated 5 out of 5 stars

We just used VIP Pro Moving and we couldn't have had a better experience. The prices were extremely reasonable the service was topnotch. John, Mansur and Murat were the best team of movers. They sho... See more

Company replied

Rated 5 out of 5 stars

Arseny, Eric and John were the BEST movers we have ever had!!! They. Were polite, efficient and worked miracles getting a couple of beds upstairs that seemed impossible. We have moved several t... See more


Company details

Written by the company

VIP Pro Moving proudly brings over five years of dedicated and professional moving services to the greater Los Angeles area. Throughout our years of experience, we have honed our skills to offer an exceptional and seamless moving experience tailored to meet the unique needs of every client. We specialize in a wide range of moving services, including local moves, residential relocations, commercial and office transitions, and apartment moves, ensuring that no matter the size or scope of the move, we are equipped to handle it with expertise and care. Our team of highly trained movers takes pride in providing meticulous attention to detail when handling your belongings, ensuring that everything from fragile items to bulky furniture is transported safely and efficiently. At VIP Pro Moving, we understand that moving can be a stressful process, which is why we offer additional packing and unpacking services, allowing our clients to focus on settling into their new space while we take care of the logistics. Whether you’re relocating to a new home, office, or apartment, we strive to make the process as smooth and stress-free as possible. What sets VIP Pro Moving apart is our unwavering commitment to delivering top-tier customer service. We believe that every client deserves access to premium moving services, regardless of the size or distance of their move. That’s why we prioritize fair and transparent pricing, with no hidden fees or unexpected costs. We provide upfront quotes so that our customers can feel confident that they are receiving honest, competitive pricing for the services we offer. Our goal is to not only meet but exceed expectations by providing a personalized moving experience that caters to the specific needs and preferences of each client. With years of experience, industry knowledge, and a focus on customer satisfaction, VIP Pro Moving has become a trusted name in the moving industry within Los Angeles. We continue to build on our reputation for reliability, professionalism, and exceptional service, ensuring that every move is handled with the highest level of care and attention. Whether you’re moving locally or need assistance with packing, our team is ready to help you every step of the way, ensuring that your move is efficient, smooth, and stress-free.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wonderful Movers!

Wonderful Movers! We had an excellent experience with our movers and we wouldn't have been able to do it without them! Thank you so much!

November 1, 2024
Unprompted review
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Reply from VIP Pro Moving

Brett, thank you for trusting us with your move! It was a pleasure assisting you :)

Rated 5 out of 5 stars

Moving service

We requested moving service from apartment to our house for same day and got it the same day. Very efficient and amazing service. The service team Aza and Abi were very friendly and protessional. Pricing for the service was cost efficient. All furniture was disassembled, wrapped, stored, transported and reassembled with the utmost care. 100% recommended!!

October 25, 2024
Unprompted review
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Reply from VIP Pro Moving

Thank you, Reet! Your feedback is truly appreciated. It was a pleasure helping you move.

Rated 5 out of 5 stars

Amazing experience !

Brilliant work by VIP PRO Moving team! Helped to move my 2 bd apt very fast and efficient! Highly recommend!

October 19, 2024
Unprompted review
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Reply from VIP Pro Moving

Suchittra, thank you for sharing your positive experience with us! We're delighted to have been a part of your move.

Rated 5 out of 5 stars

Great Experience!

Edward and his team exceeded my expectations! They arrived on time, fully prepared, and handled the entire move from the Bay Area to Los Angeles with impressive efficiency and care. Initially, I chose them because their quote was the most competitive, but I quickly realized that the value of their service far surpassed the cost. Their professionalism, attention to detail, and outstanding customer support made the entire process seamless. For the price, you get top-notch service that goes above and beyond. I highly recommend them as the best and most reliable moving company in California. Truly a 5-star experience!

October 17, 2024
Unprompted review
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Reply from VIP Pro Moving

Thank you for the wonderful review, Chingiz! We're grateful for your feedback and the opportunity to assist with your move.

Rated 5 out of 5 stars

Movers were very fast and efficient

Movers were very fast and efficient. Took a lot of care with moving our whole house. We would definitely use them again considering the reasonable prices.

October 13, 2024
Unprompted review
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Reply from VIP Pro Moving

Aron, your kind words made our day! Thank you for choosing us for your move. We're here for you whenever you need assistance in the future.

Rated 5 out of 5 stars

Definitely recommend

Definitely recommend! They were on time, friendly, and professional

October 10, 2024
Unprompted review
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Reply from VIP Pro Moving

Thank you, dear Taylor. We are so happy that you had a great experience moving with us!

Rated 5 out of 5 stars

A++++++

What an amazing job these four guys have done for the move! Was totally unprepared and they all just helped out and took charge and filled the truck like a puzzle. I've hired this company three times and referred four times WILL HIRE AND REFER AGAIN!

October 8, 2024
Unprompted review
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Reply from VIP Pro Moving

Jenny, thank you! Our team appreciates your feedback. It was our pleasure assisting with your move.

Rated 5 out of 5 stars

Fantastic moving experience

Sean and team were amazing! Communication was great, they were on time very efficient and did a great job.

September 29, 2024
Unprompted review
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Reply from VIP Pro Moving

Karen, thank you for your kind words, it means the world to us! Safe and happy settling in your new place.

Rated 5 out of 5 stars

Eddie and his team are great

Eddie and his team are great. They were incredible and were handling my stuff with care and packed into my POD. Highly recommend them!

September 28, 2024
Unprompted review
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Reply from VIP Pro Moving

David, thank you for sharing your positive experience with us! We're delighted to have been a part of your move.

Rated 5 out of 5 stars

Sean and Team

Sean and his crew came as scheduled and ready to move me out. I am on a second floor apartment and needed help to dismantle my bed, pack and wrap the furniture. Everything was seamless and they loaded my POD so well, I am confident that the POD will arrive with everything intact. They were polite and worked well as a unit. I highly recommend this company and would request for Sean’s team again.

September 28, 2024
Unprompted review
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Reply from VIP Pro Moving

Thank you, Angelita! We're happy to have met your expectations during your move, and we can't wait to serve you again in the future.

Rated 5 out of 5 stars

Amazing Experience!

I recently hired VIP PRO Moving on short notice, and I couldn't be more impressed with their service. Despite the complexity of moving a six-bedroom house, they managed to complete the job efficiently in just three days. Their team not only helped with the actual moving but also provided valuable assistance with my overall moving plans, which made the process much smoother.

What truly stood out was their personal approach—I've never encountered a moving company that cared so much about ensuring a stress-free experience. The crew arrived on time and worked diligently throughout the process. I highly recommend VIP PRO Moving to anyone looking for a reliable and professional moving service. I'll definitely be using them again in 16 months!

August 22, 2024
Unprompted review
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Reply from VIP Pro Moving

Thank you, Almas! We're happy to have met your expectations during your move, and we can't wait to serve you again in the future.

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