VIPTutors Reviews 

125
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

A very disgusting owner (David) and Shiella are not a good person to work with. They will not give your pay if they will fire you. They want you to deliver the task on the same day which is very impos... See more

Company replied

Rated 4 out of 5 stars

VIPTutors is a reliable platform for taking on tutoring jobs. The recruitment team reached out to me on LinkedIn. I study part-time and this platform has allowed me to take on tutoring sessions whene... See more

Company replied

Rated 4 out of 5 stars

Working for Educate has been amazing! The company link you with great students and provides an opportunity to mentor these developing minds to help them fully achieve their very best, which brings me... See more

Company replied

Rated 2 out of 5 stars

I have had an unpleasant incident with VIPtutors as a tutor myself; they had a referral scheme for a while and I recommended my friend, however they never gave me the bonus I was promised (she ended... See more

Company replied

Company details

  1. Private Tutor

Information provided by various external sources

VIPTutors offers your education company increased competitive advantages with talent pool, stability, seamless scalability and potential cost savings as you are freed from having to invest in in-house teams, and pay only for the services they need.


Contact info

2.9

Average

TrustScore 3 out of 5

125 reviews

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No recent history of asking for reviews

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2.9

All reviews

(125)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

They spam me with irrelevant emails

They spam me with irrelevant emails, and I am unable to delete my account, which is against the GDPR.
The website is also extremely unclear to navigate, missing many crucial options such as being able to change facts about yourself, and is generally a terrible user experience. Nowhere is there a privacy policy statement, so we don't know what they are doing with our information. Support is slow/non-existent, and overall this whole thing feels very dodgy.

September 24, 2026
Unprompted review
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Rated 3 out of 5 stars

Good overall but room to improve

Positive: The interview preparation sessions are well organised with clear objectives and feedback forms, the booking system is fairly intuitive, communication is good and the payment is reliable.

Could be improved: The website doesn't work well on mobile, which would make access much easier. Also, the booking times are all in Beijing time zone, which overcomplicates figuring out when a session could be taken, it would be better if the session time reflected the time zone of the academic. The communication, although effective, is overwhelming because we get multiple emails, including notifications at the wrong time (e.g. it says session one day from now but it is 2 or 3 days away) plus messages on LinkedIn and the website (for the website ones, I get emails about getting messages, every hour!), I would stick to one method. Also, please do bear in mind the time difference, changes to bookings and communication cannot happen at 2am in the morning, either Beijing or anywhere else time, it is fine to send notifications at those hours but not expect a response. There is no way to link sessions to a calendar, which would be extremely useful, right now I have to add them manually. Payment for a session (especially in emails) comes up with wrong numbers occasionally as well. It would be very useful if we could have a filter for different types of sessions, dates available and fee. For sessions that are more open-ended (i.e. not interview preparation), the objective of the sessions was not very clear, I think specially in cases were parents arrange the sessions, the objective of the sessions and session planning should be clarified before contacting the academics, we cannot write a session plan without meeting a student and getting a clear idea of their situation.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

They do not pay their devs and…

They do not pay their devs and designers. That's why until now, their homepage is sill a huge miss. The owner keeps demanding to this, do that, but now even
a single penny, they do not pay their employees. Their website is not even so modern. It's scattered. Please pay me. You still owe my services. Pay me please.

July 14, 2024
Unprompted review
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Reply from VIPTutors

Hi Engie,

We are sorry that our partnership didn’t work out.

We know our website need a lot of work, which is why we hired you in the first place. We were impressed by your modern and stylish portfolio, but the work you delivered didn’t quite reflect your portfolio.

We apologise if our CEO’s feedback on your design was perceived harsh. Our intention was to be transparent and constructive. We were disappointed though that instead of addressing our feedback, you chose to withdraw from the project. Beyond that, we did not expect you to withhold work and unleash negative emotions through defamatory reviews. Despite these issues, we processed your monthly payment along with everyone else’s as scheduled.

In the past few years, hundreds of contractors have joined and left our company for various reasons but never for unpaid fees.

We hope you could finally move on from this matter and we wish you the success in your other freelance endeavours.

Rated 1 out of 5 stars

Don’t pay?

They asked for a session, it took three hours to prep, and then they didn’t pay.

June 18, 2024
Unprompted review
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Reply from VIPTutors

Hi Lauren,

We appreciate you taking the time to leave us a feedback.

When we reached out, we were seeking your availability and confirmation, which meant the session was still in the planning stages and not yet finalized.

We apologize that the project did not move forward as expected. However, as the session was not confirmed, we are unable to compensate for preparation time. We appreciate your commitment, but please know that we do not expect our tutors to undertake extensive preparations until arrangements with us are confirmed, as we value your time and expertise.

We hope this clarifies the situation. We look forward to the opportunity to work together on future projects.

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Rated 5 out of 5 stars

Excellent work from highly-qualified tutors

They're perfectionists about ensuring high-quality work for clients! The tutors are very highly-qualified and the review system ensures that the best tutors are rewarded.

May 30, 2024
Unprompted review
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Reply from VIPTutors

Hi Helen, thank you for taking the time to leave us a review. We will continue to maintain this quality of work. Appreciate this!

Rated 5 out of 5 stars

Supportive team

The team at VIPT is very responsive and supportive, whether the questions be about clients or general website use and company policy. Dealing with a marketplace structure (as the VIPT team does) with clients on one side and professionals on the other can be quite difficult, so the organization is appreicated.

May 29, 2024
Unprompted review
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Reply from VIPTutors

Hello Natalia! Thank you very much for your feedback. It warms our hearts to know that our team was able to help you. Looking forward to working on more projects with you :)

Rated 5 out of 5 stars

High quality tutor platform

I’ve been a tutor with VIPTutors for almost a year now and I’ve had a great experience. The support team are very quick at replying and are always happy to help. I really enjoy the work I do and it’s fulfilling to help students to achieve their academic goals. Also, I am super impressed by the company’s commitment to improving their website which makes it more user-friendly and easier to navigate. Thanks team, here’s to many more years working together!

October 31, 2023
Unprompted review
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Reply from VIPTutors

Hi Elle, thanks so much for your kind words! We're thrilled to hear about your positive experience with VIPTutors and appreciate your dedication to helping students achieve their academic goals.

Cheers to many more years of successful collaboration!

Rated 1 out of 5 stars

NOT A HEALTHY WORKPLACE

A very disgusting owner (David) and Shiella are not a good person to work with. They will not give your pay if they will fire you. They want you to deliver the task on the same day which is very impossible and most of the Devs (front end and back end) makes complaint. Think many times when applying here. You may go to another platform that gives review with this company.

February 28, 2023
Unprompted review
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Reply from VIPTutors

Hi Jennifer,

We appreciate your effort in providing feedback on your interaction with our company. After a thorough review of your comments, we cannot locate any records associated with your name among the extensive roster of contractors and freelancers we worked with.

Over the years, we have cultivated strong relationships with hundreds of contractors and freelancers from around the world. We have consistently processed payments on a timely manner; and we are always upholding the highest standards of professionalism in our collaborations.

It is important to note that the creation of fictitious reviews, such as the one in question, is widely regarded as unethical and can be construed as an act of defamation.

Furthermore, we’d like to clarify that our owner's name is not David, as indicated in your review. This gives us further suspicions on the credibility of your review.

If your comments are intended for other organization, we request that you make the necessary corrections.

Thank you.

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Rated 5 out of 5 stars

Really strong tutor support

Really strong tutor support which many agencies fail to offer. They will respond to you quickly and always take your concerns seriously, and were helpful and understanding when I was having technical issues before a lesson. They are upfront about the amount they earn from your work which also inspires a collaborative and honest relationship. And, I think students get a good deal too as feedback forms have to be extensive and given my experience at other agency I feel their pricing is fair for the high quality students receive. Definitely worth working with them as a tutor or student!

August 13, 2023
Unprompted review
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Reply from VIPTutors

Hi Xanthe - we're delighted to hear that you've had such a positive experience with our services. Your feedback means a lot to us, and it motivates us to continue providing the best possible support to both our tutors and students.

Cheers!

Rated 5 out of 5 stars

Great Platform

VIPTutors has been an excellent platform that enables students to connect with high calibre tutors.
I have been using the platform for a few months now and can vouch for the fact that the team is very supportive and processes are very efficient.

July 1, 2023
Unprompted review
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Reply from VIPTutors

Hi KJ, thank you for your kind words. Our team is dedicated to supporting you every step of the way, and we're glad to know that you found us to be supportive!

Rated 5 out of 5 stars

Brilliant company to work for

Every individual team member that works for VIP Tutors is great. They are very reliable and supportive to myself and my ambitions.

May 23, 2023
Unprompted review
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Reply from VIPTutors

Hi Tara

Thank you. Your satisfaction means the world to us, and we'll continue working hard to provide the best support possible!

Rated 5 out of 5 stars

I definitely recommend

I am thoroughly impressed by VIPTutors' exceptional support team. They truly go above and beyond to assist their tutors with any questions or concerns they may have. In fact, I've had the pleasure of experiencing their excellent customer service firsthand. Although the platform may have its limitations, it is still definitely worth considering.

February 28, 2023
Unprompted review
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Reply from VIPTutors

Hi Alec, your feedback is truly appreciated! It's heartwarming to know that our team made a positive impact. We appreciate your support!

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Rated 5 out of 5 stars

Efficient and easy to use!

They allocate assignments really efficiently and it is very clear what is required of a tutor when carrying out a task. The website is easy to navigate and I have gained a lot of useful experience working for VIP tutors.

November 17, 2022
Unprompted review
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Reply from VIPTutors

Hi Bella - thank you for your kind words and for choosing our platform!

Rated 5 out of 5 stars

I've greatly enjoyed my time with…

I've greatly enjoyed my time with VIPTutors! The team is very flexible and always available to help with any questions or concerns I have.

February 22, 2023
Unprompted review
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Reply from VIPTutors

Hi Kendra - we're glad we could meet your expectations. Thank you for taking the time to share your positive feedback!

Rated 5 out of 5 stars

It’s a great company and provides…

It’s a great company and provides opportunities to support students with their research projects or teach courses on topics not often taught in high school (Ex. Behavioral economics)

January 31, 2023
Unprompted review
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Reply from VIPTutors

Hi Cole - it's fantastic to hear that you had a wonderful experience with us! Your expertise and dedication are also highly valued, and we are delighted to work with you :)

Rated 5 out of 5 stars

As a tutor, I am so impressed with this platform…

I am so impressed with this tutoring service. I cannot recommend them any more highly. Every experience I've had has been positive (I've been using this for four months now so didn't want to leave a review until I was sure as it all looked too good to be true!). Great way for me to freelance to make money alongside my other commitments - always paid on time, great support team, enjoyable jobs. Thank you to the VIP Tutors team, I will be sticking with you for a long time!

January 4, 2023
Unprompted review
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Reply from VIPTutors

Hi Charlotte, it makes our day to hear that we were able to provide you a 5-star service! We'll make sure the entire team at VIPTutors receives your feedback - they'll be thrilled to hear your kind words!

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Rated 5 out of 5 stars

A top quality tutoring service…

Viptutors.co provides a top quality service by matching well-qualified tutors with international education clients.

I have found the support given to tutors exceptional, with the team working incredibly flexible hours to make sure the platform is functioning smoothly.

The compensation package is transparent and the lesson expectations are well defined. There is a reliable infrastructure in place and I have felt supported as a tutor. My students found through the service have had an excellent history with VIPTutors.

I would recommend VIPTutors to any tutor looking for international, remote-working tutoring clients.

December 5, 2022
Unprompted review
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Reply from VIPTutors

We're so happy to hear you are having a great experience on the platform, Anoop. Your review made our day!

Rated 5 out of 5 stars

Professional team

Very professional team, timely payments and flexibility and choice as regards assignments.

December 29, 2022
Unprompted review
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Reply from VIPTutors

Thank you for your kind words, Francesca! We're glad you're happy with our service!

Rated 5 out of 5 stars

VIPTutors is an excellent tutoring…

VIPTutors is an excellent tutoring platform as it allows space for interactive learning and critical feedback, without this reflecting poorly on the performance assessment of its tutors. The students are provided with feedback within 24 hours, or similar short timelines, which enables them to take onboard ways to strengthen their performance and applications on short notice.

December 13, 2022
Unprompted review
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Reply from VIPTutors

Hi Jonas, we’re really grateful that you took the time to share your rating with us! I'm sure our students also appreciate your feedback - keep it up!

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