ViralHog Reviews 

302
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I licensed a video of my pet bird to them several years ago. It’s been a great experience. Zero hassle, no effort on my part, and they send me my payment like clockwork. If I ever manage to capture th... See more

Company replied

Rated 5 out of 5 stars

I'm not going to lie, I was skeptical at first working with a company that utilizes viral content, as there are a lot of scams out there, but this was not the case with ViralHog! I have been very happ... See more

Company replied

Rated 5 out of 5 stars

Viral hog has been amazing to work with and helped navigate a difficult period in our lives! Appreciate them so much!

Company replied

Rated 5 out of 5 stars

Hello, it's (Tom and Mimi) from youtube. I've been with Viralhog for over 5 years, what can i say about them... they are professional. honest and reliable. my experience has been great. they made my v... See more

Company replied

Company details

  1. Media and Marketing Agency

Written by the company

ViralHog locates fresh and captivating content, pays those who filmed it, then distributes these videos to major news and media outlets around the world including ABC, CBS, NBC, FOX, CNN, BBC, and most other major networks.


Contact info

4.0

Great

TrustScore 4 out of 5

302 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(302)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Hi there

Hi there ! Just wondering the turn around time from hearing whether viral Hog wants to use our video or not?
Thanks!

December 29, 2020
Unprompted review
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Reply from ViralHog

Hi Alex - All submissions to our portal grant necessary rights and go into our inventory. However, we cannot guarantee that every video will generate sales. Some videos get licensing revenue almost immediately, other clips take months, and some unfortunately do not appeal to our global client base and go unsold. Rest assured that we have the same motivation as our clients because we profit only when you do, and we've paid out millions of dollars in royalties over the years. Our staff would be happy to assist you with any questions if you reach out via email or phone. Thanks for your interest!

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Rated 3 out of 5 stars

Well

Well, I'm new! Just signed on today. Has anyone actually made any money so far?? Everyone I've dealt with so far has been extremely helpful and nice!

December 17, 2020
Unprompted review
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Reply from ViralHog

Hi again, Tara. It is wonderful to hear you've enjoyed working with our staff so far. Not all videos generate revenue, but we only make money when you do, so rest assured we will do everything we can to sell licenses. Please note that sometimes sales take months to show up and process, so that does require some patience. I see you only rated us three stars, so if there is anything we can do to improve your experience and make you even happier, just let us know. Thanks again for your business!

Rated 5 out of 5 stars

I got contact with Chris Thomas via…

I got contact with Chris Thomas via Facebook, he hade seen a video of mine. He was great to talk to and it went very easy. I totaly trust Viralhog and is very happy I sign with them!
Thank you :)

November 19, 2020
Unprompted review
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Reply from ViralHog

Hi Mikaela - We feel the same about Chris and are so thrilled to have both him and you working with us. Thanks for the kind words. I have shared this with him.

Rated 5 out of 5 stars

I am very happy with ViralHog..

I am very happy with ViralHog... I first used a company called Caters... they were Horrible. ViralHogs payments were on time, easy to review sales etc. they were honest, did what they said. Trust me we had one of the top viewed videos of 2018 ViralHog is a good company when it comes to internet videos

November 19, 2020
Unprompted review
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Reply from ViralHog

Hey Julie - We're thrilled to hear that you are pleased with our service, system, and performance and our aim is to continue that level of service. Please let us know if there's anything else we can do for you, and thank you for your business.

Rated 5 out of 5 stars

Wonderful Customer Service

Everyone at Viral Hog has been wonderful, answering our numerous questions and helping with our requests. We are very lucky to be working with them.

November 17, 2020
Unprompted review
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Reply from ViralHog

Hello Sonia - This is wonderful to hear, and we are very lucky to be working with you as well! If there is anything we can do along the way to make your experience even better, please don't hesitate to reach out again.

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Rated 5 out of 5 stars

ViralHog has been hands down an…

ViralHog has been hands down an absolute pleasure working with. Everything was quick and easy. The staff has always been great and quick to help with any questions I had. Its been two years now and I still get a surprise check in the mail from time to time. Will definitely continue to use them in the future.

October 17, 2020
Unprompted review
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Reply from ViralHog

Hi Dwayne - ViralHog works hard to extend the "shelf life" of the videos we represent, and outcomes like yours where we are able to generate revenue for a client over a period of years is one of our main goals. My understanding is that you've also been a pleasure to work with, so thank you for that, and we look forward to continuing the relationship in the years to come. If there is anything else we can do to make your experience even better in the meantime, don't hesitate to ask!

Rated 5 out of 5 stars

ViralHog is an amazing media vendor to…

ViralHog is an amazing media vendor to work with! They're fast, amazingly efficient and always courteous.

October 16, 2020
Unprompted review
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Reply from ViralHog

Cindy - You've made us blush! Thank you for the kind words and for your business.

Rated 5 out of 5 stars

Quick Response!

I sent an email with a few questions to licensing. Connor responded within less than 30 minutes and was very helpful with his response. I really feel valued as a client of ViralHog and highly recommend working with them if you have the opportunity.

October 15, 2020
Unprompted review
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Reply from ViralHog

Hi there, Jenna. While we can't always respond in minutes, Connor and the rest of our staff take pride in helping as quickly as possible and we're thrilled to see that was meaningful to you. Out service doesn't end there - please don't hesitate to reach out if we can assist with anything else along the way. Thank you!

Rated 5 out of 5 stars

Amazing customer service!!

Conor and anders from viralhog have been nothing but helpful when I’ve had questions before singing- helping me even afterwards when i needed help to make sure it was all good to go!!
Great team to be a part of!!
Super impressed and glad I get to work with them

October 8, 2020
Unprompted review
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Reply from ViralHog

Hello there, Stephanie. I've passed along your note to Connor and Anders and it made them quite happy . Our goal is to ensure you are just as pleased, so please don't hesitate to let us know if there's anything else we can do to improve your experience. Thanks again for your business and kind feedback.

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Rated 5 out of 5 stars

Viral Hog - Always Reliable

Viral Hog are a company that never fail to help out or indeed solve a problem. They are quick and reliable and a pleasure to work with. Thank you so much Viral Hog for your help today and going back over the past few years.

September 30, 2020
Unprompted review
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Reply from ViralHog

Emma - All positive interactions are good interactions, but we are particularly thrilled to hear that a long time customer has appreciated our service for years. We appreciate you in turn! Please let us know if there's anything we can do to make things even better.

Rated 5 out of 5 stars

I've always enjoyed working with…

I've always enjoyed working with viralhog, never had a bad experience and the staff has always been very helpful

September 24, 2020
Unprompted review
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Reply from ViralHog

Thomas - Our staff says they've enjoyed working with you, too. Thanks so much for your business!

Rated 5 out of 5 stars

Everyone at ViralHog has been really…

Everyone at ViralHog has been really quick to respond which has been nice...Especially Connor who helped me get the right video I wanted to go viral live!

September 24, 2020
Unprompted review
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Reply from ViralHog

Hi Jose. We know that quick, helpful responses are key to keeping our customers happy and we are thrilled to hear that Connor provided that for you. Thanks so much for your business and your kind words.

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Rated 5 out of 5 stars

Always a pleasure to work with them!

They have wide variety of great contents and videos are updated daily. We always find great material for our producers and they are always extremely happy with the contents. Everyone at ViralHog is very helpful and always very quick to respond to any kind of requests. They are very friendly and professional. Always a pleasure to work with them!

September 21, 2020
Unprompted review
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Reply from ViralHog

Thanks, Tomo! We love working with you and one of our primary goals is to provide newly cleared content every day to make publishing easier and more affordable for our partners. It sounds like we're meeting that goal for you, and we're pleased to hear that. We appreciate your support and your business.

Rated 1 out of 5 stars

ViralHog are absolutely hopeless!

ViralHog are absolutely hopeless at promoting videos. They like to find creators videos on YouTube that they think are going to get a lot of views, convince them to sign a contract with them whilst giving them false hopes of making some money, then once you've signed an agreement, they put a copyright claim on your video and that's literally it. They simply collect money from your video on YouTube, and they do absolutely nothing to promote it elsewhere. I've told them I'm not happy with them and that I'd like to cancel the agreement (since they are essentially doing absolutely nothing to benefit me whatsoever, it's all about them collecting money from my video), but they are refusing to cancel the agreement, claiming it would take a lot of work to do so. Please don't reply to this review ViralHog, I don't need to hear any more of your regurgitated bs. You know what you're doing wrong, cashing in on everyone else's hard work and giving nothing but false hopes in return.

Reply: Yes, you profit when your customers do, which is what you are doing here, you are profiting from my video on my YouTube Channel, the only thing is, you are taking half of my earnings, and that's all that's happening here, you're not generating any income from my video elsewhere. Furthermore, my video is not new, it's almost a year old. And although my video was big news at the time you convinced me to sign an agreement with you, you did absolutely nothing to promote it at the time as your intent was to cash in on the success my video was having on YouTube without having to do any work on your end. There was no termination clause in my agreement that's true, I can actually see where certain clauses have been removed / amended before you sent it to me, clearly an attempt to try and dupe people who haven't worked with you before and don't know any better.

September 17, 2020
Unprompted review
ViralHog logo

Reply from ViralHog

Hi Chris,

We understand your frustration. Because we profit only when our customers do, we have every motivation to generate as much revenue from your video as possible. We have global network of hundreds of regular partners and thousands overall, but despite this, we cannot guarantee that every video will generate sales. If your video is new, it's worth noting that sometimes an initial sale will take weeks or even months to occur. With respect to termination: If your contract did not include an early termination clause, unfortunately we are not in a good position to change that retroactively because we rely upon the promised terms when we distribute video rights. I hope this helps explain a bit, and someone from our team will attempt to locate your file and reach out to you regarding your concerns. Thank you for your patience and understanding.

Rated 3 out of 5 stars

I give these guys 3 stars because they…

I give these guys 3 stars because they did a better job getting my video out there than I could have done, but here’s my experience...

I thought my video was just not that interesting because only one outlet had purchased it. Then a buddy reached out to me saying he saw my video on Instagram. I did some digging and started finding my video on a lot of websites. I reported what I found and got a response on some of the reports that the video was legally purchased. I reached out by email asking about this because I haven’t seen any money from these purchases, and they replied saying it was in fact bought but hasn’t processed through accounting yet.

These videos in question popped up 3 weeks ago, and the one I got paid for was bought 2 weeks ago, so I thought to myself, must be different processing times. I emailed again asking if I could get a list of purchased videos for two reasons... 1. So I know how much I’m owed and 2. So that I don’t spend needless time reporting videos I find that were legally bought. They said they didn’t have access to that and to keep reporting what I find.

This leaves me with these concerns...

1. When people buy your video from ViralHog, you have to trust that ViralHog will pay you your portion. If I didn’t start scowering the internet and report my video, I wouldn’t be any the wiser that my video was sold. And to be clear, I’m not talking about the timeframe it takes to get you money owed. Of all the reports that came back as “purchased” none of them are showing up in my account at all. Not even as pending.

2. Part of the deal was, I make the video, ViralHog distributes and protects it. Why is it then that I found my video in 10+ places that I had to report? And the reports for the Instagram and foreign websites are still open with no attempt to resolve. I’m assuming it gets a little tricky for them with the language barrier?? Not sure, but I sold my distributions rights under the agreement that they would protect my video. I’m not saying they haven’t found and removed my video from websites already, but I found more than I was comfortable with out there.

Customer service is quick to respond, and I’m thankful ViralHog exist because I don’t have the time to get my video out there and keep it protected, but our partnership was built on trust that is dissolving and support that, when it comes to protecting my video, seems to be vanishing.

August 30, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely not - would never use again

Absolutely not! Someone reached out about a video. I naively signed a contract and then they continued to pester me to complete my setup even though I explained that I am extremely busy and would get to it when I could. So then when I told them I no longer wished to continue in the partnership, the account manager Hunter said well that's too bad because you already signed the contract and there is no going back. You can't cancel after you've signed, we have the right now. And then they proceeded to upload the low quality version of my video from Instagram because I hadn't sent the video, and let me know that unless I continue on and fill out the paperwork I won't receive any of the royalties. What a shockingly terrible experience. Would NEVER use again.

August 20, 2020
ViralHog logo

Reply from ViralHog

Hi Charlotte - I am sorry to hear of your displeasure and am here to help. ViralHog requires certain information before we may pay you, and that is the only urgency. We do not request it to be a nuisance . Some is legally required, and other aspects are for your own protection. Our staff is always available and happy to assist you with the account setup process to make it simple and quick. With respect to cancellation: We offer a variety of contract types, and some do involve perpetual rights because of the nature of exclusivity and the way we promote your content to our vast global network. Would you be willing to get in touch with our support team to discuss this matter further? We are focused on every customer being happy and would appreciate the opportunity to make things right. Thank you for your business and we hope to hear from you.

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Rated 5 out of 5 stars

Connor was very helpful

Connor was very helpful. I needed some extra information about one of your videos, and he kindly provided it. Thanks!

August 12, 2020
Unprompted review
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Reply from ViralHog

Hi Elleda - We love hearing that Connor was able to help you out and he will be pleased to hear you are grateful. Thanks so much for your business and please don't hesitate to reach out if we can be of further assistance!

Rated 5 out of 5 stars

Unbelievable professional customer…

Unbelievable professional customer service, I really can’t emphasize enough how awesome they are to deal with. Shout out to Max D!
Marc

July 28, 2020
Unprompted review
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Reply from ViralHog

Bobcats Replay - Indeed, Max and the rest of our crew really are amazing, and we're thrilled that you recognized them for that. Thanks for your business as well!

Rated 5 out of 5 stars

ViralHog: honest and transparent

ViralHog is great to work with, they communicate well and are very transparent, I work exclusively with ViralHog now.

June 16, 2020
Unprompted review
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Reply from ViralHog

Hope & Ignition - You're great to work with as well. Thank you for your business and the kind note!

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