Virgobanc 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Investment Company

Written by the company

Virgobanc is an established broker specializing in working with people just like you. With over 100,000 active users, our network of traders, investors and everyday people have made our brand what it is. We grew an early adopter of-based. Today, we are known as trustworthy, honest, and, most importantly, approachable. We aim to empower you and your financial future, and whether you are a new trader or someone who has been in the markets for years, Virgobanc is here for you.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Virgobanc? I'd LEAVE IT WELL ALONE!

I made an investment enquiry over three months ago, It sounded great -a FAILSAFE! They set up my virgobanc account I did not make a deposit and then I decided against it - I read and received too many negatives about them... from my banks to others customers responses that I found online.
I have told them I am no longer interested but they persist... and persist... and persist on calling me AND EVERY TEL.NO. is different!
I've reached the stage I now block every 020 number I receive!
Virgobanc? I'd LEAVE IT WELL ALONE!

October 5, 2023
Virgobanc logo

Reply from Virgobanc

Dear Mr Ell,

Thank you for your input. We acknowledge and understand the importance of your feedback. To help ensure a timely and efficient resolution, please contact us through our official channels, providing your account details. This will allow us to give your concerns the attention they deserve.

Warm regards,
VirgoBanc Team

Advertisement
Rated 1 out of 5 stars

Further confirmation of Virgobanc Scam from Exodus Wallet support team.

Virgobanc have told me I need to validate an Exodus wallet with 10% of the balance of my account before I can withdraw my funds.
I could not find anything on the Exodus website to confirm this so I emailed Exodus support to ask and received this response.

Thanks a lot for writing to Exodus Support about this situation. I understand you've been dealing with Vigrobanc, and you are trying to make a withdrawal from your account, but they have been sending suspicious messages, which you are concerned about.

This has all the typical signs of a scam, and they are only trying to steal more funds from you. Please DO NOT send any funds to them for the said capital gains or wallet validation fee.

Please DO NOT send any funds to your Exodus wallet, as they have access to it and will steal any funds you have there.

The profit you've been promised does not exist, and they only want to steal more from you.

I know this might come as a shock to you and is a painful situation, but we'll be here for you if you have any questions. Meanwhile, I'll share more information with you here.

_______________

I urge you to stop all contact with the scammers, as their only interest is trying to get more money out of you. It is pretty common for hackers and scammers to give false hopes to their victims and apply deceiving psychological techniques to steal more from their victims.

Unfortunately, the only way to recover these funds you sent to them, which may result in a positive outcome, requires the participation of a law enforcement agency and that the funds end up on a centralized exchange. Without both events happening, I regret to say that the chances of getting reunited with your funds are slim to none.

_______________

As they helped you set up your wallet using AnyDesk, the scammers had access to your it.

This means that your Exodus wallet has been compromised, and to continue using Exodus, you'll need to start fresh with a new wallet by following this guide:
How do I delete my wallet and start over?

___________________

I know this situation can be extremely confusing, and I am sorry to see you are being forced to deal with this difficult experience. 🙏

I'd also like to mention our team also offers a paid 1-on-1 call to review your wallet security as well as answer any questions. If you think this is something that would help you to resolve this situation, you can find more details and the sign-up at this link:
Exodus Support+

___________________

To keep yourself protected, I recommend you to go through these articles:
How do I keep my money safe?
What scams should I watch out for?

If you are ever in the slightest doubt about the authenticity of any message regarding your crypto or wallet, you can always contact us for our confirmation before taking any action.

Once again, I am very sorry that you were the victim of this awful crime. Our team is available if you need any further clarification or if there’s anything else with which we can help.

Sincerely,
Hilary

Image

Did you get the support you needed?
thumbsup.png
thumbsdown.png
Zoom Icon
Want to hop on a call?
Exodus Support+ offers Zoom 1-on-1s!
Click here to book.
Exodus Logo
Please remember that no one at Exodus will ever ask for your private keys, 12-word phrases, or any sensitive data that compromises your asset security.

Exodus does not conduct any transactions, fiat-to-crypto purchases, crypto-to-fiat withdrawals or crypto-to-crypto swaps for our customers. For more information, please see our Terms of Use
Visit our Knowledge Base Stay up to date with the Exodus Newsletter Monitor our Status

September 22, 2023
Unprompted review
Virgobanc logo

Reply from Virgobanc

Dear JamesJones,

Thank you for sharing your feedback. We have checked our database but couldn't find a record matching the details provided in your review. To help you further, please share your account number, allowing us to review your case and offer the necessary assistance.

Warm regards,
VirgoBanc Team

Rated 1 out of 5 stars

DODGEY COMPANY-STAY AWAY

I seen a ad on Facebook so followed the link to make some money NO having any knowledge of trading and how it worked.Did my start up investment, After speaking with a few traders I realised this was not for me a few weeks into it. When speaking to Dylan the manager in charge i told him I want to pull away. He became really rude in his attitude and stop helping me. I have asked the company to help me withdraw my funds, I don't know how use the app but they do not reply to any of my emails or messages and the I called the help number I get cut off. BE AWARE - DNT DO BUSSINESS WITH THIS TYPE OF COMPANY.

July 1, 2023
Rated 1 out of 5 stars

Absolute SCAM

Absolute SCAM, I can’t believe MSN let them advertise on their platform. Calls everyday from all corners of the UK, trying to get me to register although I have told them I am no longer interested. I could tell from their website, lack of T&C’s, security and the pixelated appearance of the site, there was remote access going on. I therefore shut it down. Always a flag when they ask you to part with money in the first 3 minutes. Do not fall for all the fake reviews on this and other sites, it is very sophisticated set up.

July 2, 2023
Rated 1 out of 5 stars

I placed an enquiry about the platform.

I placed an enquiry about the platform.
It opened an account for me without me going through any sort of security (passwords etc)
I then received a phone call claiming to help me set up the account and security....BIG RED FLAG.
I said I did not want to open an account and yet despite that fact in the last 2 weeks they have attempted to call me everyday.

June 26, 2023
Advertisement
Rated 4 out of 5 stars

The team is knowledgeable

The team is knowledgeable, responsive, and always willing to help. And with their guidance, I was able to make a significant profit. | look forward to continuing to use VirgoBanc in the future and can't wait to see what kind of success I can achieve with their help.

May 22, 2023
Unprompted review
Rated 4 out of 5 stars

My personal experience of using the…

My personal experience of using the Virgobanc trading platform has been nothing short of mind-blowing. The user interface is super intuitive, allowing me to place trades quickly and accurately. Not only that, but the sheer number of stock options they offer is also mind-boggling! I can access a massive array of assets and markets at the click of a button.

April 4, 2023
Unprompted review
Show reviews in all languages. (31 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look