Virtual College Reviews 

16,472
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 523 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the online courses very straightforward, comprehensive, and easy to navigate, featuring clear instructions that make learning smooth, engaging, and enjoyable. People also greatly appreciate the excellent value for money and the convenience of being able to print their qualification certificates immediately after passing the exam. However, some reviewers noted that the modules took much longer to complete than advertised and individual pages could sometimes feel quite slow to load. Some people also mentioned that they struggled to understand a few parts of the material or encountered minor access hurdles.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting that the platform is straightforward to... See more

Website

Customers consistently note positive experiences with website navigation, highlighting simple purchase... See more

Product

Consumers find product to be filled with satisfaction, praising the accessible materials, well-structured... See more

Instructions

People report positive experiences with instructions, noting that the platform is straightforward and the... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently noting that the courses are affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have done an online safeguarding training with Virtual College. If you need as soon as possible and also on your own time, it has been very good and explained before you go onto a course. Easy payme... See more

Company replied

Rated 5 out of 5 stars

Well what can I say?! I thought I knew about Health & Safety but my knowledge improved by the time I took the assessments. A fantastic and easy on the eye course . whilst navigating the course: it’s... See more

Company replied

Rated 5 out of 5 stars

This is an easy to use, easy to understand course. Good value for money as you don't need to spend money having the certificate posted if you don't want to as you can download a pdf version of your ce... See more

Company replied

Rated 5 out of 5 stars

From start to finish my experience was 5 stars. The members of staff who answered my queries on the phone were so knowledgeable and went out of the way to reassure me. The course was excellent very i... See more

Company replied


Company details

  1. Educational Institution
  2. Distance Learning Center
  3. Educational Consultant
  4. Educational Supply Store

Written by the company

Virtual College create inspiring digital training solutions from ready-to-go courses to large scale training transformation programmes, underpinned by great learning technology and real-world learning and development expertise. We have experience of delivering training to more than 5.5 million learners and a wide range of organisations.

Virtual College Ltd

Written by the company

Promise 1
Over 5.5 million registered online learners
Promise 2
Over 350 online courses
Promise 3
Secure access to your courses 24 hours a day, 7 days a week
Promise 4
Instant digital certificate with every course
Promise 5
Established for 30 years

Contact info

Promotion box for Virtual College

Online training for the workplace

Certified compliance courses on a user-friendly learning platform.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(16,472)

517 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am still unable to access

I am still unable to access. I have had two reminders to review since letting you know that I am unable to access - hence te one star - frustrating

September 14, 2026
Virtual College logo

Reply from Virtual College

Hi Paula,

We're sorry to hear you have had problems accessing your course with us.

I have asked our Customer Support Team to contact you via email to help you resolve this, we look forward to hearing your thoughts when you have finished the training.

Kind regards,
Adam
Virtual College

Rated 5 out of 5 stars

Simple and straightforward to access…

Simple and straightforward to access the course.
Content thorough, but not overwhelming, with plenty of links to supplementary sources of information.

September 21, 2026
Virtual College logo

Reply from Virtual College

Hello Amanda, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Easy to use website

Easy to use website, good range of courses.

August 27, 2026
Virtual College logo

Reply from Virtual College

Hello Lisa, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Courses are well done

Courses are well done! Interactive and certificates are accredited and recognised by more than one body.

September 19, 2026
Virtual College logo

Reply from Virtual College

Hello Luca, thank you for your 5* review and great feedback!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 4 out of 5 stars

want to learn ,want Virtual Collage

clear helpful videos and well explained questions

September 18, 2026
Virtual College logo

Reply from Virtual College

Hello Lorraine, thank you for your review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Safeguarding Level 2

Good course and great resource for similar learning topics.

September 18, 2026
Virtual College logo

Reply from Virtual College

Hello Deborah, thank you for your 5* review and great feedback!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Easy learning

Easy learning, and helpful.

September 18, 2026
Virtual College logo

Reply from Virtual College

Hello Carol, thank you for your 5* review and great feedback!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Easy to follow.

Easy to follow.
Easy to book for myself and multiple users.
Excellent value for money

September 17, 2026
Virtual College logo

Reply from Virtual College

Hello Melody, thank you for your 5* review and great feedback!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Very accessible materials

Very accessible materials. Good layouts. High quality presentation of information with test points along the way.

September 16, 2026
Virtual College logo

Reply from Virtual College

Hello, thank you for your 5* review and great feedback!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Well organised

Well organised

September 9, 2026
Virtual College logo

Reply from Virtual College

Hello Mrs Yusuf, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Very clear information.

Very clear information.
Well paced
Helpful visuals
Varied format helpful

September 15, 2026
Virtual College logo

Reply from Virtual College

Hello Rosalie, thank you for your 5* review and great feedback!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 4 out of 5 stars

After a slow start it became clear what…

After a slow start it became clear what was required.

September 15, 2026
Virtual College logo

Reply from Virtual College

Hello Christine, thank you for your review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Great experience with the virtual…

Great experience with the virtual collage, easy to follow the instructions of how to load the course and certificate after completing the course, very informative and easy to follow.
Definitely worth it and value for money, I will 100% be using them again and recommending to colleagues.

September 15, 2026
Virtual College logo

Reply from Virtual College

Hello Keith, thank you for your 5* review and such great feedback!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

The course was for a colleague

The course was for a colleague, the site made it easy for me to nominated who would be completing the course

September 14, 2026
Virtual College logo

Reply from Virtual College

Hello Lyn, thank you for your 5* review!

We're thrilled to hear your colleague had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

The app easy understanding to use

The app easy understanding to use.

September 5, 2026
Virtual College logo

Reply from Virtual College

Hello Mostafa, thank you for your 5* review and great feedback!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 4 out of 5 stars

The material was presented in an interesting way.

The material was presented in an interesting way clearly linked to examples in practice. Customer services were helpful and prompt.

September 13, 2026
Virtual College logo

Reply from Virtual College

Hello Alison, thank you for your review and great feedback!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

I have done an online safeguarding…

I have done an online safeguarding training with Virtual College. If you need as soon as possible and also on your own time, it has been very good and explained before you go onto a course. Easy payment through their website.

September 11, 2026
Virtual College logo

Reply from Virtual College

Hello Gholam, thank you for your 5* review and great feedback!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

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