Virtual College Reviews 

16,420
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 541 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online courses extremely easy to follow, mentioning that instructions are very clear, well-presented, and practical for daily professional learning. Consumers frequently praise the platform for being intuitive and user-friendly, allowing individuals to study conveniently at home and quickly obtain printable certificates. Some reviewers were not happy with the overall time commitment, stating that completing the required training modules took significantly longer than initially suggested. A small group of people also noted occasional technical hurdles, such as experiencing website access problems or frustratingly slow page loading speeds.

What people talk about most

User experience

People report positive experiences with user_experience, highlighting that the platform is easy to navigate,... See more

Website

Users describe positive interactions with website, highlighting an easy to navigate interface and a... See more

Product

Customers had positive experiences with product, highlighting precise, informative, and well-structured... See more

Instructions

Customers consistently note positive experiences with instructions, highlighting clear step-by-step details... See more

Value for money

Consumers find value for money to be exceptionally positive, describing prices as affordable and amazing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well what can I say?! I thought I knew about Health & Safety but my knowledge improved by the time I took the assessments. A fantastic and easy on the eye course . whilst navigating the course: it’s... See more

Company replied

Rated 5 out of 5 stars

This course was very straight forward and jargon free. Nice multiple choice questions throughout and not too many. Sensitive topics other than FGM were included on the course. This has enlightened... See more

Company replied

Rated 5 out of 5 stars

This is an easy to use, easy to understand course. Good value for money as you don't need to spend money having the certificate posted if you don't want to as you can download a pdf version of your ce... See more

Company replied

Rated 5 out of 5 stars

Instructions easy to follow. Clear, well-presented information. The mini revision tests are effective and helpful. It took much longer to complete than advertised, the modules and individual page... See more

Company replied


Company details

  1. Educational Institution
  2. Distance Learning Center
  3. Educational Consultant
  4. Educational Supply Store

Written by the company

Virtual College create inspiring digital training solutions from ready-to-go courses to large scale training transformation programmes, underpinned by great learning technology and real-world learning and development expertise. We have experience of delivering training to more than 5.5 million learners and a wide range of organisations.

Virtual College Ltd

Written by the company

Promise 1
Over 5.5 million registered online learners
Promise 2
Over 350 online courses
Promise 3
Secure access to your courses 24 hours a day, 7 days a week
Promise 4
Instant digital certificate with every course
Promise 5
Established for 30 years

Contact info

Promotion box for Virtual College

Online training for the workplace

Certified compliance courses on a user-friendly learning platform.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(16,420)

525 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent support

Excellent support. When we had to change the email address to transfer a login it was quickly dealt with.

June 22, 2026
Virtual College logo

Reply from Virtual College

Hello Sarah, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 3 out of 5 stars

Course content appears accurate but…

Course content appears accurate but disappointed that for a Level2 course they are few check questions between sections to consolidate knowledge.

June 29, 2026
Virtual College logo

Reply from Virtual College

Hello Martin, thank you for your review and feedback about the course.

The questions within the training are designed to check your knowledge as you progress through the course, they have been added to the training to ensure our learners have thoroughly understood the material throughout.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Very easy to use

Very easy to use

June 27, 2026
Virtual College logo

Reply from Virtual College

Hello Annie, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

i booked 4 fire marshal and fire safety…

i booked 4 fire marshal and fire safety training packages
i received one fire marshal training only ... i need four as they are for different sites hence me purchases 4 packages
not good value for money this way
after talking to Virtual College about the issue the problem was solved very quickly and all courses were accessible. Their assistant was very helpful and polite, and the issue was solved

June 26, 2026
Virtual College logo

Reply from Virtual College

Hi Sharon,

Thank you for your review and feedback about your experience.

A member of our Customer Support Team has contacted you regarding the problem you faced when attempting to access the courses you have purchased.

The courses were waiting to be allocated out to your learners and I can see that you have now done this and the learners have access to their training.

We hope this training is useful and informative and would love to hear your updated feedback.

Kind regards,
Adam
Virtual College

Rated 5 out of 5 stars

Quick & easy to buy a course

Quick & easy to buy a course, good explanation about the course

June 23, 2026
Virtual College logo

Reply from Virtual College

Hello Karen, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Easy to follow course and then the…

Easy to follow course and then the assessment completed after. Great to get it done in two hours. Saved a proposed all day at work!

June 13, 2026
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Reply from Virtual College

Hi Angela

Thank you for your review!

We're pleased to hear you found the course easy to follow and could complete it in just a couple of hours. It's great to know the flexibility of online learning helped save you time.

Kind regards,

Ryan
Virtual College

Rated 1 out of 5 stars

Really poor experience

Really poor experience. Unable to log on or set a password. Apparently due to a firewall issue. Then unable to access a link to the course. When the page finally opened I was still unable to do the course because of pop ups that kept appearing advertising all their other courses. AVOID if you can!!

June 22, 2026
Unprompted review
Virtual College logo

Reply from Virtual College

Thank you for taking the time to share your feedback.

We're sorry to hear about the difficulties you experienced accessing your course.

We understand how frustrating technical issues can be when you're trying to complete your training.

While our support team worked with you to resolve the login and course access issues, we're sorry that the overall experience did not meet your expectations.

Thank you again for your feedback.

We value all learner comments and use them to help improve our services.

Many thanks

Ryan
Virtual College

Rated 5 out of 5 stars
Virtual College logo

Reply from Virtual College

Hello Paul, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Easy and simple to help get my business…

Easy and simple to help get my business up and running. Thank you

June 19, 2026
Virtual College logo

Reply from Virtual College

Hello Mark, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

The course was clear and informative

The course was clear and informative, and a good basis for hands-on training

June 11, 2026
Virtual College logo

Reply from Virtual College

Hello Alan, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

It was hard course but virtual…

It was hard course but virtual learning made it easier

June 10, 2026
Virtual College logo

Reply from Virtual College

Hello David, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Excellent course

Excellent course, easy to navigate around. The course was recommended to myself and I will certainly pass that recommendation on.

June 14, 2026
Virtual College logo

Reply from Virtual College

Hello Nicola, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Very easy to enrol and the course was…

Very easy to enrol and the course was well put together with easy to follow instructions .

June 16, 2026
Virtual College logo

Reply from Virtual College

Hello Alisa, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 4 out of 5 stars

Simple process to complete mandatory training

Simple process, helpful resources and largely user friendly interface.

June 8, 2026
Virtual College logo

Reply from Virtual College

Hello, thank you for your review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Great value for price

Great value for price. Very effective. Great amount of contents and is right!

June 13, 2026
Virtual College logo

Reply from Virtual College

Hello Sophia, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Food hygiene and rules and regulations that govern it

Taking that class made me more knowledgeable , now i take more caution when it comes to food hygiene.
This online class really helps alot

June 2, 2026
Virtual College logo

Reply from Virtual College

Hello Oluwakemi, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 4 out of 5 stars

Great training with good selection of…

Great training with good selection of courses although would like to see some courses on quality, eg, internal audits. would like to be able to book group training where more one session on same topic is requires. And the option to phone and speak to someone from the company for a query.

June 10, 2026
Virtual College logo

Reply from Virtual College

Thank you for your review. We're pleased you enjoyed our training and course selection, and we appreciate your feedback on additional courses, group bookings, and support options.

Kind Regards

Ryan
Virtual College

Rated 5 out of 5 stars

Good experience

Good experience
Thanks

June 4, 2026
Virtual College logo

Reply from Virtual College

Thanks for leaving a 5* Star review. Its much appreciated.

Kind Regards

Ryan
Virtual College

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