I recently signed up for a virtual address with Virtually There, and the experience couldn’t have been smoother. From start to finish, Maya was wonderfully kind, patient, and attentive; she made every... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Have been using this service for a year now and when I had some issues with the website, I was looked after by Jack straight away. Very reasonably priced for the high level of service you receive when... See more
Company replied
Today was my first time registering for my own virtual office, and I thought it was going to be a daunting process but actually it was smooth as butter! They are at hand to answer any questions and I... See more
Company replied
The guys are helpful and the service is great but I just learnt that they’ve been sending me communications to an online portal that I knew nothing about. Those communications would have been better... See more
Company replied
Company details
Written by the company
Virtually There is the UK’s trusted provider of virtual offices, registered office addresses, and call answering services designed to help small businesses, startups, and entrepreneurs work smarter. With premium business addresses in London, Manchester, Birmingham, Bristol, Edinburgh, Leeds, and across the UK, we make it easy to protect your privacy, establish a professional presence, and stay compliant with Companies House requirements. Our secure online portal gives you instant access to your mail and services, backed by award-winning customer support and full AML compliance for peace of mind. Whether you’re running your business from home, expanding into new markets, or simply want to save time with our professional call answering partner, Virtually There is here to help. Join thousands of UK businesses who already trust Virtually There to manage their business address and communications so you can focus on growth.
Best Prices Guarenteed
We'll beat any like for like quote
We’re confident our prices can’t be beaten. Find a genuine like-for-like quote cheaper elsewhere and we’ll beat it.
Contact info
Henleaze House, 13 Harbury Road, Henleaze, BS9 4PN, Bristol, United Kingdom
- 02034767792
- team@virtually-there.net
- virtually-there.net
Get a UK Virtual Office
4.3
Excellent
460 reviews
Replied to 91% of negative reviews
Typically replies within 1 week
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Reply from Virtually There®
That's great to hear, thanks for the review!
Great service and friendly team
Really happy with the service from Virtually There. It was ideal for a new startup. The post scanning was quick and high quality. A supplier mistakenly sent a small parcel there by mistake and the team were very good about helping me get it collected from them and shipped to my home address. Highly recommended.
February 4, 2026
Reply from Virtually There®
Thank so much for the review Ben, this is great to hear you'd recommend us 💚
Professional service and efficient
Professional service and efficient. Clearly understand and answer my questions. Great service.
September 10, 2025
Reply from Virtually There®
Thanks for taking the time to leave a review, we're so pleased to hear 🤓
Fabulous Customer Service
Always impressed with the Customer Service Team who are friendly and sort any issues very quickly.
January 14, 2026
Reply from Virtually There®
Fabulous is what we aim for 💁 thank you Nicola 💚
Reply from Virtually There®
Thanks Mira, always here to help if you need us!
GREAT ON BOARDING EXPERIENCE!!
Straight forward website, very easy to use, well priced, great service offering, great software making the Director validation experience quick and easy. I can't wait to get my new business going with my new trading address and phone numbers!
January 16, 2026
Reply from Virtually There®
Melanie, this is music to our ears 🎉😍 Good luck with your new business, we are here if you need any further help!
Excellent service
The Virtually There team are great and always respond quickly to emails, helping with any issues that we might have.
January 5, 2026
Reply from Virtually There®
Thank you for taking the time to leave this review William, it's made our teams day!
I strongly recommend avoiding this…
I strongly recommend avoiding this company. My experience has been nothing but frustrating and time-consuming.
I have had multiple active subscriptions with them, yet their website has repeatedly failed to allow me to make payments due to persistent error messages. Despite this, I have received threatening emails claiming I have outstanding balances and warning that my account would be referred to a debt collection agency if payment was not made.
This is particularly unacceptable when the website itself prevents payment on multiple occasions. To make matters worse, the company has been unable to provide a clear or final outstanding balance and has even claimed I owe money for an invoice that has already been paid — which is clearly marked as paid on their own system.
After exhausting my patience and time, I requested that all subscriptions be cancelled immediately, as this situation has begun to negatively impact my business operations.
The lack of system reliability, inaccurate billing, and poor communication makes this company impossible to deal with. There are far better alternatives available — save yourself the stress and go elsewhere.
January 16, 2026
Unprompted review
Reply from Virtually There®
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience hasn’t met the standard we aim to deliver.
The vast majority of our clients rate us very highly, and we take situations like this seriously so we can understand exactly what’s gone wrong and put it right. We’re already looking into this as a priority.
We’d really appreciate the opportunity to speak with you directly, resolve any issues, and hopefully continue supporting you as a customer. Please feel free to contact us directly, or let us know the best way to reach you.
Thank you again for raising this with us.
Value for money.Easy to navigate…
Value for money.Easy to navigate portal,easy process.
January 16, 2026
Reply from Virtually There®
What more can you ask for! We're so pleased to hear you're having a positive experience with us Mushtaq.
The staff were ever ready to help every…
The staff were ever ready to help every step of the registration.
January 8, 2026
Reply from Virtually There®
Thanks for the review Ernest!
Simple onboarding, clear portal
Seamless from start to finish. The onboarding was fast and frictionless (under 10 minutes including ID verification). Instructions were clear, the portal was easy to navigate, and the whole process felt very professional.
January 14, 2026
Reply from Virtually There®
Thanks so much for this review, it's exactly what we hope our clients feel after they onboard with us! You know where we are if you need anything in the future 😀
Reply from Virtually There®
Exactly what we aim for, so this is great to hear from you - Thanks Janos!
Grace Walters great representative
Grace Walters was absolutely informative, helpful , positive and pleasant. I’m excited that I now have a proper address for my business.
January 8, 2026
Reply from Virtually There®
Grace was so pleased to hear this feedback, as we all are 😍 Glad to be able to assist your business!
Professionals
Quick, efficient, professional and friendly. The scanned mail allows me to see correspondence on my portal which is highly convenient when on the move. Affordable too, would highly recommend.
January 8, 2026
Reply from Virtually There®
Thanks so much Michael, what great feedback exactly what aim to provide! You know when we are if you need any further assistance.
Reply from Virtually There®
Oh no, we’re really sorry to hear this 😔
We can’t see anything on your account that would explain why you’ve had this experience, and we’d genuinely like to understand what’s gone wrong. Please do get in touch with us directly so we can look into this properly and see what we can do to help.
Amin the customer service agent was…
Amin the customer service agent was amazing and helped with my enquiries. 🙂
January 6, 2026
Reply from Virtually There®
Thanks Ian, we'll give Amin a high five for this 😃
Fast and reliable service.
January 5, 2026
Reply from Virtually There®
That's great to hear, thanks Jakub!
Excelent!
My experience with the services has been truly exceptional from start to finish. The online process was seamlessly integrated and incredibly efficient. I highly recommend their services to anyone setting up a new address. The team support has been brilliant throughout.
December 11, 2025
Reply from Virtually There®
Thank you so much for taking the time to leave such a lovely review. We are really pleased to hear that you found the process smooth and efficient, and that the team was able to support you throughout!
the service is too expensive to be…
the service is too expensive to be honest. also the I have still not been able to access my account and no one came back to me
December 5, 2025
Reply from Virtually There®
Thank you for taking the time to leave a review. We are sorry to hear that you felt the service was too expensive and that you experienced issues accessing your account. That is certainly not the experience we want for anyone.
Access issues are usually quick to resolve once we are aware of them, and we always encourage customers to contact the team directly so we can help straight away. We are again sorry if you did not receive a response when you first tried to reach out.
We appreciate your feedback on pricing as well. We aim to offer a compliant, secure service with ongoing support, but we understand it may not be the right fit for everyone.
Thank you again for sharing your experience. Your feedback helps us improve.
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