Virtualnonexecs Reviews 100

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and the supportive, professional staff who provide invaluable guidance throughout the process. Many people appreciate the personalized approach, noting that the team is genuinely invested in their success and offers practical, outcome-focused support. The user experience is frequently described as seamless and well-organized, with reviewers praising the efficiency and the high level of support received. However, some customers mentioned an initial pushy sales team and expressed dissatisfaction when promises of engagement and value were not met, leading to wasted effort. A few other people also felt that more visibility into post-application support would be beneficial.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their human, personal, and... See more

Service

Users describe positive interactions with service, highlighting its professional, seamless, and... See more

User experience

Clients share positive opinions on user experience, highlighting it as personal, supportive, and... See more

Customer service

Reviewers consistently express high satisfaction with customer service, highlighting the exceptional level of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I signed up to Virtual Non Execs after leaving my last full time operating role. Quite quickly, I secured a well suited and well paying advisory role. The team at VNE were helpful in guiding me throug... See more

Rated 5 out of 5 stars

Not only does VirtualExecs provide an outstanding networking experience with ones’ peers, but also it’s a way for getting to know a diverse number of people from diverse perspectives and background.... See more

Rated 5 out of 5 stars

I signed up with VirtualNonExecs less than two weeks ago. Today Michael Wain gave me a whistle stop tour of the members area of the website. I now better understand the full opportunities available th... See more

Rated 5 out of 5 stars

Whilst the service VNEX offers is invaluable - it's the people behind the platform that are the real value. Massive thank you to Jo for everything she does for us, Laura for always having the assist,... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

100 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This company cannot deliver what they promise

This is not a true or genuine company. I have had to refute their charges. They have somehow managed to game the system and have my original reviews from here removed. If this review is not published, I shall be writing to Trustpilot’s CEO and I am considering also sharing my genuine experience of this company publicly on Linked in, with screenshots, and tagging their CEO, if my review here is again taken down. I have worked with someone called Steve Benson at VNEX and quickly realized that this was not a true organization with ANY meaningful contacts or openings in the non-exec space. They promised to help support with Non Exec application opportunities and coaching which they are simply not qualified to do. Always be aware if any organization that charges up-front fees from a candidate during recruitment. This is a big red flag. You can’t attain a non-exec role by opting into an organization that charges for membership. It’s common practice for a non-genuine organization to ask for upfront fees and then ghost you or refuse be unable to actually supply the services they promise. Update: I see that VNEX have replied to my review here, trying to bully me with intended legal action. I also see that they have published misleading comments about my experience only telling "half the story" rather than my complaint emails which clearly show that what they promised was not delivered, their refusal to acknowledge it or provide a refund which is a fair part of due process and one that any professional organization would do if they had genuine customer service policies in place. It's actually illegal to not provide some sort of due process when you are selling products or services in the United Kingdom. In actual fact, no gap analyses was undertaken, no CV was ever provided, and no job opportunities were ever shared. The so-called networking events access is where your data is further provided to others trying to sell their services to you! I have had to regrettably take a further step and report this organization to American Express, who sympathize,
and have read every bit of my complaint, looked at the facts, and then escalated this to the fraud prevention team which has, in fact, fully upheld my claim. I will be happy to publish full screenshots of the actual complaint emails to this organization. You can also look at similar reviews here to mine here if you search by 1 star. I have since been working with a legitimate organisation and have achieved a non exec role there.

June 29, 2022
Unprompted review
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Reply from Virtualnonexecs

Hi Namrata,

We are very sorry you feel this way and have responded to your complaint previously. To clarify for anyone viewing this, you did not pay to "access jobs" as our site clearly states that you do not and should not pay to access vacancies. You can find this stipulation on the home page

"We guarantee FREE access to any job posted. Simply subscribe for free".

What you paid for was a FULL CV that was conducted with one of our consultants.
You also had a gap analysis session with Steve that informs the CV preparation.
You had your profile built
You had assistance in applying for a role outside of our community

After all of the above you wrote to us to say that you had "changed (your) mind" and "simply underestimated the work and time it takes to get a role". This is 4 weeks after our gap analysis consultation, full CV and full access to all of our events etc.

You then made a claim against us with your bank. We submitted all the evidence and your bank found in our favour.

We are more than happy to find a resolution and continue to support you in your NED search.

We will also take any defamatory comments on public forums seriously and look to defend them through legal channels.

Happy to arrange a call to discuss and get you back on track.

Sarah

Rated 5 out of 5 stars

On boarding

The team was referred to me a few weeks ago. I’ve just engaged - very happy with the on-boarding. The connection was smooth, guidance appreciated and the set-up of my profile straightforward. Thank you, Steve.

November 21, 2022
Unprompted review
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Reply from Virtualnonexecs

Thanks for your review Mark. We really appreciate the feedback.

Rated 5 out of 5 stars

Professional network for professional NEDs

An interesting network for NEDs, with a different model to most (all?) which has the potential to become huge.

The on-boarding process, from the initial call to arrange a more formal interview, to the interview itself (designed to tease out "are we right for one another?") has been exemplary. The focus has always been on what would work for me.

They rewrote my CV as a) I've not needed one for almost 20 years, and so b) I've no idea what companies today are looking for when sifting through them. What came back was very different to what I was used to in the past (the feedback for my original was "it's growing moss"!), but those who have seen it have reacted favourably to it.

I'm expecting the rest of the process/my experience to be just as professional and successful.

Recommended.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Superb experience

Needed to bring an investing NED into my SAAS business. Had 20+ applications to my job post within 48hrs...all relevant to the industry and position. Interviewed everyone, terms agreed and offer accepted to the perfect person within 10 days...couldn't have been smoother. Business has grown significantly since our NED has been part of the platform. Would highly recommend...seriously high calibre tool that isn't available anywhere else in this sector.

October 1, 2022
Unprompted review
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Reply from Virtualnonexecs

Thank you Nigel,

It has been great working with you and your business.

Sarah

Rated 5 out of 5 stars

A business tool on steroids

I was one on the earliest members on this platform and now wouldn't be without it. Why?;-
1. I have invested the time and effort to get to know the top quality members who have the real experience of growing, exiting and advising businesses on growth and success across many sectors, nationally and globally. No conversation is wasted.
2. My introductions have been exceptional and I have access to a truly supportive network who understand that we all need a sounding board and direct leads to decision makers and importantly, they operate from a genuine desire to support one another. Many expect nothing in return and have a true desire to help, especially those that help themselves.
3. A valuable tool as a recruiter, whose business relies on the quality of my network. I have no need to pay expensive job boards to find a solution for my client. I simply ask the question "Can anybody please help me with..." It is fair to say that it has accelerated by network and cut out long winded searches and circuitous routes.
4. I too have been able to direct members to useful opportunities when I think there is a genuine value. Mutual back scratching.
5. I am able to monitor which members are ripe for Non Executive Director positions which I may advise my client to explore as a solution to their gaps in recruitment. I can also find C suiters very swiftly.
6. Access to funding for my clients is something always uppermost on my mind and this would be my go to platform for any client seeking any advice for growth in this respect or indeed anyone looking for investment opportunities.
7. I frequently get approached for NED positions myself once the members have seen how active I am in the network and the effort I have made to demonstrate that it is not all about me and what I can take. An established rule of business that works.
8. A plug in to a business tool that reaps more rewards than any business training and advertising that has historically costs me thousands. I reap what I sow. You either get it or you don't. I mix with those who get it.

Many thanks to the VNXD team that have supported me from the beginning. This is not a job board. It is a full support business tool.

October 24, 2022
Unprompted review
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Reply from Virtualnonexecs

Thanks Kay, lovely feedback!

Rated 5 out of 5 stars

As a VNX sponsor we are very happy!

My agency Tribes are sponsors of VNX and have found the platform fantastic for promoting our agency services.

We also recommended VNX to one of our clients that was looking for a finance director on a part time basis, they found the perfect person. Best part for our client is the service was free and they'd been quoted thousands by recruiters to help the hunt for their part time finance director.

October 24, 2022
Unprompted review
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Reply from Virtualnonexecs

Thanks Bruce,

Tribes.work have been great to work with and we are so pleased to continue supporting your growth!

Sarah

Rated 5 out of 5 stars

VNED definitely recommended!

I have benefitted from VNED in several ways. As a business owner and director I've had great conversations and recruited NED's and board advisors for free through the platform.
As a NED I have had many companies reach out which has led to paid work as a consultant, NED and advisor. The networking and community is strong.
There are a lot of people on the platform, it's all there for you if you put the time in, just like anything else in life!
Would certainly recommend.

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

I found the network fantastic for me

I found the network fantastic for me. Within just a few weeks, I had made multiple connections with the right people to help me progress forwards and I found so many more opportunities too. I would definitely recommend this to anyone wanting to expand their network of professional contacts especially if you're involved with private equity!

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Really happy with the service I have…

Really happy with the service I have received from Steve Benson, I have met some great connections on the platform and am working with them to explore other opportunities. It’s a worthwhile investment.

October 23, 2022
Unprompted review
Rated 5 out of 5 stars

value within the first 30 minutes

Ive used the platform for little over 2 months and the value gained within the first 30 minutes more than paid for the membership fee. I had an issue with my Amazon seller account and desperately needed an intro to someone who actually works at amazon as was going round in circles with their customer support. As mentioned above within 30 mins of me joining and posting on the network I had multiple messages from members sending me contact details of a contact they knew at amazon. This platform opens doors to people you’d never usually be able to contact. Theres a real community feel here and everyone on the platform seems keen to help you however they can! Would certainly, and already have recommended to many business owners

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

An Exemplary, High Quality, Professional Experience

Having been a fairly early adopter of VNXD, as a member since late 2019, I can honestly say that I’ve had nothing but an exemplary experience thus far!

Whether it’s connections I made through the various lockdowns; the Virtual Speed Networking; Inner Circle; the Face to Face events or just engaging on a 121 basis with countless dozens of fellow members and the whole VNXD management team, I genuinely haven’t found fault with anything!

For me, as with joining any forum, to reap the rewards, one has to commit to invest both the time and effort, as well as the all-too-reasonable membership fees to get the most out of VNXD. Personally I strongly believe in the concept of paying it forward or “giving to receive” and the number of times I’ve been able to help others with connections and opportunities are innumerable - and THAT’s how I’ve ended up deriving the many benefits I’ve gained including securing my first 3 NED roles this year.

Quite seriously, with the exception of my 38 year career experience to date, joining VNXD has probably been the next best investment I could ever have made in my future NonExec career.

I’d recommend it to any professional who’s willing to take the same time and effort to make things happen. #ForzaVNXD

October 23, 2022
Unprompted review
Rated 4 out of 5 stars

Significant problem caused a one star review but the recovery by VNXD allows me to move that to four stars

I had a major dispute with VNXD which resulted in a one star review. IMHO all companies have issues - it's not the issue that is important but the way a company resolves the situation. Kudos to Sarah Mann at VNXD for stepping in and acknowledging the issue and fully resolving the matter. What was a significant problem became a postive experience - thanks to Sarak.. I now upgrade my review to 4 stars (you drop one because of the original blunder)

October 9, 2022
Unprompted review
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Reply from Virtualnonexecs

Hi Bill,

It was nice to speak to you today and again, my sincere apologies.

To reiterate, we were told by our old web-developer that pausing payments in the Stripe account (we do not hold your financial details, Stripe do) would stop any future payment. Following your email we see that it has triggered and that debited your account.

As you know, we have credited the sum back (I did this on a Sunday within 2 hours of the payment being taken).

We work VERY VERY hard to build our reputation Bill and this review is upsetting on a number of fronts but more than anything, because it is not a reflection of how we operate.

We have 15,000+ members who rely on our community for introductions and ultimately business; unfortunately, as a small but capable team, we do sometimes miss things. That said, unlike others, we refund without quibble or quoting terms. If we are in the wrong, we are in the wrong and we hold our hands up (as I did today on our call).

If we can be of any assistance in the future, please contact me, Bill.

Sarah M
Chief Operations Officer

Rated 1 out of 5 stars

All talk

All talk, but nothing to show for my membership. Complete waste of money. Avoid

October 6, 2022
Unprompted review
Rated 1 out of 5 stars

I rarely leave reviews but on this…

I rarely leave reviews but on this occasion I need to.

This so called NED network charged me £700+ on the promise of being able to find me NED roles. Then once I joined they changed their tune to imply that they did not promise anything and instead they were just a network.

Once joined you hear nothing from them. This is an absolute pointless service and you can do exactly the same for free on Linkedin or by joining an actual networking event.

I would give them 0 stars if I could.

June 21, 2022
Unprompted review
Rated 1 out of 5 stars

Scam artists

Scam artists. Take your money, promise an email every week with leads. Nothing.

Then when I chase them, they're all hot a making a million promises.... nothing.

Save your money, apply for ned roles on LinkedIn.

February 14, 2022
Unprompted review

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