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See what reviewers are saying

Rated 5 out of 5 stars

Beyond helpful team with many strings to their bow it’s transformed not only my business but also my personal life as I now have one thanks to their help!

Rated 5 out of 5 stars

I've used VirtualPA's services for a number of years now and what a brilliant team they are! My clients have got to know my PA's and always give me good feedback after they have spoken to them. My PA'... See more

Rated 5 out of 5 stars

In 2013 I was looking for a long-term relationship with a company that I could trust to be 'my office' and 'bookings team' to all customers. I didn't expect a faultless performance, but needed some... See more

Rated 5 out of 5 stars

We started with vpa in a crisis situation and they were just fantastic They got us out of a real hole I have had lots of comments from patients saying how friendly and professiinal they are Any p... See more

Company details

  1. Business Administration Service
  2. Business Management Consultant
  3. Business to Business Service
  4. Call Center

Written by the company

Outsourced call answering, call handling and administration support services to businesses across the UK. We answer your calls in your company name, handle the enquiry, deal with your clients and help with your admin. You get a named PA to support you alongside a small team - costs a fraction of the price of employing someone and dealing with PAYE, sickness, holidays, maternity etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 5 out of 5 stars

EPIC

I have used this company for around twenty years, and can only say, brilliant at what they do, and how they do it. Not much more I can say!!

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

A long, long time ago....

I can't even remember how long ago it was that we signed up with Virtual PA company. Suffice to say, our partnership is still going strong and we certainly couldn't work without them.

July 2, 2022
Unprompted review
Rated 5 out of 5 stars

9 years of great service from Virtual PA and going strong!

Virtual PA have been looking after me for around 9 years, and I have had many positive comments from my customers about how pleasant the people in my office are when they call.
Recently I have been very well looked after during a covid related illness where we had to reschedule 4- weeks worth of customers and this was achieved with only one loss and many customers leaving pleasant get well messages via the team.
Special thanks to Kerinder,Karolina and Clare

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Tremendous support

Tremendous support
Great service, professional, friendly and efficient. Our company Calibra have been using them since 2015, during meetings, when travelling, any time we are unable to speak to a customer. Cannot fault their service

December 2, 2021
Unprompted review
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Rated 5 out of 5 stars

I've used VirtualPA's services for a…

I've used VirtualPA's services for a number of years now and what a brilliant team they are! My clients have got to know my PA's and always give me good feedback after they have spoken to them. My PA's answer all my emails, facebook message, phonecalls, instagram messages...which allows me to perform my treatments without worrying about missing calls. They really are a great, professional team and offer a thorough service.

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

I have used Virtual PA for a number of…

I have used Virtual PA for a number of years and its always good to know that my phone will get answered. I am not a big user of the service but when I do receive a call, its great to have the confidence that it will get handled professionally.

November 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

I have been using Virtual PA for well over 10 years and have no reason to complain. Excellent service over the years. texts and emails received whenever anyone calls and a summary email at the end of each day.

November 17, 2021
Unprompted review
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Rated 5 out of 5 stars

Virtual PA are just brilliant

Virtual PA are just brilliant. Always very efficient. Always polite and helpful. I have had lots of positive feedback from patients who have spoken to them.
My clinic and practitioners can be quite complex so it can not always be easy for Virtual PA to sort things for us. The really need to know us as if they are in the building with us. Any problems are always rectified imediately. I cannot praise them highly enough. Thank you.

November 17, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant support

We started using VirtualPA when our Executive Support had to suddenly and unexpectedly retire in early 2021. They’ve been fantastic, responsive, friendly, flexible and efficient. Couldn’t ask for more. Have already recommended them to others. Thanks for all your help and support!

November 17, 2021
Unprompted review
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Rated 5 out of 5 stars

I've been extremely well looked after…

I've been extremely well looked after by Virtual PA for over 12 years and would not change. They are always there, calls are always answered politely and professionally, messages passed on swiftly and the staff are great to deal with. Thank you Virtual PA.

November 17, 2021
Unprompted review
Rated 5 out of 5 stars

I wouldn't use any other PA company

I wouldn't use any other PA company. All the team are so friendly and work together which shines through in the service they provide for me and my business. The packages on offer are suitable for all company requirements. A very approachable and professional group of people doing an amazing job, thank you!

November 17, 2021
Unprompted review
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Rated 5 out of 5 stars

Friendly, reliable and professional

We've been working on a project with the team at Virtual PA Co. for the last few months. They have all been fantastic to work with. Every single member of the team we've worked with has been friendly, reliable, and professional. Highly recommended.

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Always amazed by the professionalism of Virtual PA Co, and appreciate the flexibility of the service. Absolutely brilliant; they’ve literally transformed my small business. Highly recommend!

November 2, 2021
Unprompted review

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