Visaonlinevietnam Reviews 10

TrustScore 4 out of 5

4.1

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Company details

  1. Travel Agency

Written by the company

The Most Trusted Vietnam Visa VisaOnlineVietnam Disclaimer: visaonlinevietnam.com is a part of TRANSOCEAN TRADING SERVICE TRAVEL COMPANY LIMITED & it is private agent specializing in Vietnamese tourism services (International Travel License No: GP79-031/2009 TCDL-GPLHQT was issued by the General Department of Tourism on 08/06/2009 and re-update new one No GP79-031/2015 TCDL-GPLHQT on 31/12/2014, Business License No: 0305701225) It is a pleasure to confirm to all travelers about Visa Online Vietnam, the website is an e-commerce website in Vietnam that specializes in processing Vietnam visa. Please note that we are not affiliated with the government. Our goal is to provide helpful services that assist our customers in understanding the visa application process and the requirements related to Vietnam Evisa or Vietnam Visa on arrival with the purpose legally. Once you use our services, we are committed to handling your visa application with the Vietnam Immigration Department and providing timely and legal services to you. Alternatively, you may obtain a Vietnam visa on your own at Vietnam Embassies in your home country or by visiting the official website for a lower cost. All passengers after applying they can be asked to send more information to us for processing visa or approval visa letter as Copy passport + one photo + hotel booking + return ticket + address in Vietnam…


Contact info

4.1

Great

TrustScore 4 out of 5

10 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast and reliable Vietnam visa servise

Due to silly mistake by mistyping passport number, my mom was refused to board the plane. Next plane was in 11 hours.
I contacted visaonlinevietnam by whatsapp and got reply quick. I was guided to submit all documents online and once it was done, I received visa during 6 hours.
Time was tight, but servise was great. Always online and reassuring that everything is under control.
Thank you for saving our holidays! :)

April 7, 2026
Unprompted review
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Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with visa online Vietnam for our visa. It was our first time applying. The process was smooth, efficient, and stress-free from start to finish. They were very responsive, professional, and guided us clearly through each step. Thanks to their support, everything was handled quickly and without any complications. Highly recommend their services!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and reliable.

I have been to Vietnam 15 times. For the past several years I have used Visaonlinevietnam. Fast and efficient and reasonable.
I purchase visas for friends and family members as well.
Excellent and prompt service.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

WOW! They saved me!

Wow! These guys really delivered! I has not applied correctly for a Vietnam Visa and was in Kuala Lumpur. Texted these guys on a holiday (Lunar New Year) and they responed within 5 minutes, answered questions and we began the process for an expedited Visa. Sure enough, 24 hours later I had it, PDF version and everything needed. Plus, prior to receiving it they kept me informed of the process. Absolutely would use them again. Highly recommended for responding quickly and effectively and efficiently! I should add that this all occurred during the major Vietnam Holiday when virtually everything is closed.

February 17, 2026
Unprompted review
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Reply from Visaonlinevietnam

Thanks so much Mark Camp

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Rated 1 out of 5 stars

My credit card was charged without my permission. Beware!

I purchased an express visa while at the airport and on very limited time to catch my flight. After waiting sometime, they demanded more money. I refused and manage to find another company, almost missing my flight. They charged my credit card without my permission and I had to do a fraud dispute through my credit card to get my money back. Trust pilot removed my previous review because the company did not like it.

Please note the business response where, instead of offering to fix the problem, they THREATEN me for posting my review. This is the type of business they are. I do not owe them anything, but, as a courtesy, I'm forwarding the e-mail exchange in regard to the unauthorized credit card charge -- e-mails that they already had as they are with the company itself. The e-mails state they cannot give me the service for which I paid, emergency, & try to get me to pay for immediate service. I repeatedly say cancel and they still charged my card. I got my visa from another company for much less money.

December 30, 2024
Unprompted review
Visaonlinevietnam logo

Reply from Visaonlinevietnam

Dear Travel Cat,
1. We would like to request that you verify the Application Code you used to book your visa on our website. This will allow us to accurately receive and verify your information.

2. Please provide relevant documentation regarding the transaction where the money was deducted and the refund you received so that we can verify it with your bank to determine the cause.

3. We want you to clarify and take responsibility for your actions and words if what you say is untrue. You will be held legally responsible and subject to regulations regarding speech that negatively impacts our business.

Please provide us with relevant documents or evidence regarding your complaint about the deduction as soon as possible via email at sales@visaonlinevietnam.com. We will investigate and clarify the matter for you.

If you are unable to provide the documents, we will be forced to notify Trustpilot and proceed with legal action to resolve this issue.

Thank you.

Rated 5 out of 5 stars

Excellent service and quick visa…

Excellent service and quick visa supply.
Thank you.

December 16, 2025
Unprompted review
Visaonlinevietnam logo

Reply from Visaonlinevietnam

Thank you for using our website services 🥰🥰🥰

We hope to see you again on your next visit to Vietnam, so we can continue to assist you with visa and airport services 💖💖💖💖

Rated 5 out of 5 stars

service good

I need to correct my bad comment about this company as I applied for visa online and dodn't read carefully its viso on arrival. My big apologies for bad note previously.

December 14, 2018
Unprompted review
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Rated 5 out of 5 stars

Vietnam Visa without a hitch

Got my Visa on Arrival via visaonlinevietnam and it worked very well.
Have to share that I went to Vietnam a year ago and wasn't aware that I need to organize my visa prior to arrival. Was a nightmare and I almost got sent back. Ended up paying some runners at Ho Chih Minh Airport USD60 to get into the country and wasted 3+ hours at the airport!
This time I organized it online, paid my dues of USD18, got all the paperwork within a few days via email, arrived at the airport and had my visa in my passport in less than 10min. Immigration charges you another USD25 in cash on the spot for this.
Will us them again.

January 22, 2016
Unprompted review

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