Visiativ UK & Ireland Reviews 

191
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable instructors for delivering clear training sessions, professional guidance, and patience throughout every course. People find the structured lessons very informative and easy to follow, helping them build practical skills for their daily jobs. Some reviewers were happy with the prompt support and useful software tools that significantly save time on repetitive tasks during projects. Consumers also appreciate how attentive the technical team is when responding quickly and resolving unexpected software issues successfully without delay. Users note that the supportive assistance makes working with complex design programs much smoother and completely stress-free.

What people talk about most

Staff

People report positive experiences with staff, highlighting their deep product knowledge and professionalism.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting intuitive software... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick, effective, and professional... See more

Service

Customers had positive experiences with service, noting that staff responded quickly and helped find the best... See more

Product

Clients share satisfaction and positive opinions on product offerings like training courses and add-on tools.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently completed a two-day DriveWorks training course with Adam, and it was excellent from start to finish. Adam explained everything clearly, tailored the training to our workflow, and showed us... See more

Company replied

Rated 5 out of 5 stars

I had a great, well delivered training session by Dylan Mitchell for the Solidworks Advanced Part Modelling. The course itself showed me new tips, tricks and previously self-taught solidworks tools/fe... See more

Company replied

Rated 5 out of 5 stars

Dylan Mitchell was excellent at training me on my essentials course. I was extremely happy how patient he was at explaining everything and showing us what needed to be done or what I had done wrong. I... See more

Company replied

Rated 5 out of 5 stars

Sam Barlow gave us a great training session over 3 days. He was able to respond clearly to any questions we had (even if they weren't directly related to the content). I have definitely come away from... See more

Company replied


Company details

  1. Business to Business Service
  2. Research and Product Development
  3. Software Company
  4. Software Training Institute

About Visiativ UK & Ireland

Written by the company

At Visiativ UK & Ireland, we help businesses of all sizes streamline their design, engineering, and manufacturing processes through intelligent, scalable solutions.
As an award-winning provider of SOLIDWORKS software, expert training, and dedicated support, we tailor our services to meet the unique needs of each client.
We specialise in digital transformation, combining cutting-edge technology with practical expertise to drive efficiency, foster innovation, and improve collaboration across your teams. Backed by a strong global presence and a suite of exclusive tools, we bring decades of experience and a future-focused mindset to every partnership.
Since 1987, Visiativ has supported organisations in making smarter decisions and achieving sustainable growth. Whether you're at the beginning of your digital journey or looking to enhance your current systems, we'll work closely with you to develop a transformation strategy that delivers real results.
From hands-on implementation to ongoing training and award-winning support, we’re by your side every step of the way - helping your people work smarter and your business perform better.
Ready to accelerate your digital transformation? Get in touch with the Visiativ team today and discover how we can help you unlock your full potential...

Looking for SOLIDWORKS? You're in the right place!

We're Platinum-rated by Dassault Systèmes, the makers of SOLIDWORKS

Our expertise has long been acknowledged by SOLIDWORKS and our customers, with accolades for delivering the highest-rated customer support in Northern Europe from 2014 to 2017. In 2018, we were distinguished as the ‘Top reseller for overall performance in Northern Europe’. The awards system changed to a monthly system in 2019 and SOLIDWORKS have awarded us with the ‘Platinum-rated Support’ badge every month since its inception, which is proof of our continued commitment to the success and satisfaction of our customers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

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4.9

All reviews

(191)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Visiativ

Great experience with the training with Graeme!

June 24, 2026
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi there,

Thank you for your great feedback. We're delighted to hear you had such a positive experience training with Graeme.

Graeme's extensive SOLIDWORKS knowledge, real world engineering experience and engaging teaching style help attendees get the most from every course, so we're pleased this came across during your training. We'll be sure to pass your kind comments on to him.

Thank you for choosing Visiativ UK & Ireland for your SOLIDWORKS training. If you have any questions following the course, we're always here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Fantastic help with the course

Fantastic help with the course from Mark, got through all the areas I needed and was great support.

July 1, 2026
Unprompted review
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Rafferty,

Thank you for your fantastic feedback. We're really pleased to hear you found the training so valuable and that Mark was able to cover all the areas you needed.

Mark's wealth of experience and in-depth SOLIDWORKS knowledge enable him to tailor his training to each attendee's requirements, so it's great to know you felt well supported throughout the course. We'll be sure to pass your kind comments on to him.

Thank you for choosing Visiativ UK & Ireland for your SOLIDWORKS training. If you have any questions following the course, we're always here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Re-activation issues

Ben in the support team understood my issue, and got me and team up and running again in no time.

I will point out the issue was completely my own doing, but instead of making me feel silly Ben explained my error and gave good advice and fixed my mistakes.

Thanks Ben - you're a star!

July 1, 2026
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Craig,

Thank you for your fantastic feedback. We're delighted to hear Ben was able to get you and your team back up and running so quickly.

Ben has many years of experience supporting SOLIDWORKS users and an extensive knowledge of the software, so it's great to know he was able to quickly understand the situation, explain everything clearly and offer practical advice without making you feel uncomfortable. That's exactly the level of support we aim to provide.

We'll be sure to pass your kind comments on to Ben!

Thank you for choosing Visiativ UK & Ireland, and if you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Received Training on DriveWorks

Received Training on DriveWorks. It was very detailed and well presented. Any questions where answered well and alot was learnt on the 5 day course

June 26, 2026
Unprompted review
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Aaron,

Thank you for your fantastic feedback. We're really pleased to hear you found the DriveWorks training detailed, well presented and packed with valuable knowledge.

Adam will be delighted to hear your kind comments. As one of our DriveWorks experts, he takes great pride in delivering engaging, practical training and ensuring every question is answered clearly. We'll be sure to pass your feedback on to him.

Thank you for choosing Visiativ UK & Ireland for your DriveWorks training. If you have any questions as you begin applying what you've learned, we're always here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

our first dealings with Visiativ and…

our first dealings with Visiativ and both Jeremy and James have been very helpful through out the whole process.

June 25, 2026
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Paul,

Thank you for your kind feedback. We're delighted to hear your first experience with Visiativ UK & Ireland has been such a positive one.

Jeremy and James will be really pleased to hear your comments, and we'll be sure to pass them on. Making the process smooth, helpful and straightforward for new customers is very important to us.

Thank you for choosing Visiativ. We look forward to supporting you as you progress with SOLIDWORKS.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Matthew,

Thank you for your feedback. We're really pleased to hear our team was able to provide the right solution and get you back on track.

Thank you for choosing Visiativ UK & Ireland. If you need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Really happy with the service

Really happy with the service, responded very quickly and helped me find the best option for my company and situation! Very responsive customer service with great resources that come bundled with Solidworks!

June 23, 2026
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Simeon,

Thank you for your fantastic feedback today!

We're delighted to hear you were happy with the service you received and that our team was able to help you find the best SOLIDWORKS solution for your company and requirements.

It's great to know you appreciated the responsive customer service and the additional resources included with your SOLIDWORKS subscription, helping you get the most from your licence from day one.

Thank you for choosing Visiativ UK & Ireland. We truly appreciate your trust in our team and look forward to supporting you as your business continues to grow. If you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Darren,

Thank you for your kind feedback. We're delighted to hear you've once again had a positive experience with our support team.

Consistency is something we work hard to achieve, so it's great to know we're continuing to deliver the level of service you've come to expect from Visiativ UK & Ireland.

Thank you for your continued trust in our team. If you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Lynn Smith top sales person

Lynn Smith from the sales team was very helpful worked effectively to get the best deal available no request was to much trouble making the on boarding process pleasant and an enjoyable experience
Great job well done ✔️

June 22, 2026
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi William,

Thank you for your fantastic feedback. We're delighted to hear that Lynn made such a positive impression and helped make the onboarding process smooth, enjoyable and stress free.

Lynn is passionate about helping customers find the right SOLIDWORKS CAD solution for their needs, so it's wonderful to know her dedication, responsiveness and willingness to go the extra mile helped secure the best outcome for you.

We'll be sure to pass your kind comments on to her.

Thank you for choosing Visiativ UK & Ireland, and we look forward to supporting you throughout your journey with us.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

We recently worked with Visiativ for…

We recently worked with Visiativ for the installation of SOLIDWORKS Premium and the setup of our PDM system, and the experience was excellent from start to finish.

Both Tom and Graeme were highly knowledgeable, professional, and easy to work with throughout the project. They took the time to understand our requirements, guided us through the setup process, and ensured everything was configured correctly and running smoothly.

I would happily recommend Visiativ to any company looking for SOLIDWORKS or PDM support, implementation, or training.

Many thanks to Tom, Graeme, and the Visiativ team for their excellent service.

Damian
Meltech Ltd

June 19, 2026
Unprompted review
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Damian,

Thank you for your fantastic feedback!

We're delighted to hear that your SOLIDWORKS Premium installation and PDM setup experience was excellent from start to finish.

Tom and Graeme will be especially pleased to hear your kind comments. Their knowledge, professionalism and attention to detail are key to ensuring implementations are configured correctly, aligned with customer requirements and running smoothly. We'll be sure to pass on your feedback to them.

Thank you for recommending Visiativ UK & Ireland for SOLIDWORKS and PDM support, implementation and training. We truly appreciate your trust in our team over the years and look forward to supporting you as you continue developing your SOLIDWORKS and PDM environment.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Excellent service from Visiativ

I've been a Visiativ customer for nearly 10 years, in one capacity or another. I can't praise the guys at Visiativ enough. They provide excellent service and solid support.

June 18, 2026
Unprompted review
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Colin,

Thank you for your fantastic feedback and for your continued trust in Visiativ UK & Ireland over the past decade.

We're incredibly grateful for the opportunity to have supported you for so many years, and it's wonderful to hear that our service and support have consistently met your expectations. Building long term relationships with our customers is something we value greatly, so feedback like this means a lot to the whole team.

Thank you again for choosing Visiativ UK & Ireland. We look forward to continuing to support you for many years to come and are always here whenever you need us.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Very helpful team

Very helpful team, have always been quick to respond when I have had issues. Very knowlegable technical team, happy to help whenever needed. We have used them for over 5 years now and will continue to use them into the future. 10/10!

June 18, 2026
Unprompted review
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Josh and team,

Thank you for your fantastic feedback today!

We're delighted to hear you've had such a positive experience with our team over the past five years.

Providing responsive support backed by deep technical expertise is something we take great pride in, so it's wonderful to know our team has consistently been there when you've needed us. Our support engineers are among the most highly qualified in the industry, and we're committed to delivering the knowledge, guidance and service our customers rely on.

Thank you for your continued trust in Visiativ UK & Ireland. We truly value your partnership and look forward to supporting you for many years to come.

If you ever need anything, we're always here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Very Useful training.

I Had sheet Metal training with Mark. Very handy to get to know all the features and how to use them, in addition you pick up lots of handy tips for SolidWorks in general, gaining from Marks experience as a user.

June 17, 2026
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Reply from Visiativ UK & Ireland

Hi Rebecca,

Thank you for the great feedback! We’re really pleased to hear you found the SOLIDWORKS Sheet Metal training with Mark so useful.

Mark brings a vast amount of real-world SOLIDWORKS experience to his training, so it’s great to know you not only got to grips with the key Sheet Metal features, but also picked up practical tips and best practices along the way. We’ll be sure to pass your kind words on to him.

Don't hesitate to get in touch if you require any assistance following your course. We'll be here whenever you need us.

Thank you for choosing Visiativ UK & Ireland.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

In-depth knowledge and helpful

Ben has an in-depth knowledge of FEA and was very helpful in showing me the tricks and tips to solve my stress simulations.

June 16, 2026
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Reply from Visiativ UK & Ireland

Hi Niep,

Thank you for your kind review! We’re really pleased to hear that Ben’s in-depth knowledge and support helped with your stress testing. We'll be sure to pass your feedback on to him.

It’s great to know the tips and tricks shared were useful, and we’re always happy to help you get the most from SOLIDWORKS Simulation.

If you need any further assistance, please don't hesitate to get in touch with our support engineers.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Excellent Service

Visiativ always respond quickly with relevant information and questions. They are always ready to pick up the phone and help us to find a solution when we run into an issue. Their add-on package, MyCADTools, has several really helpful automations that allow us to save valuable time on repetitive tasks. Well worth it and great service. Thanks!

June 15, 2026
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi there,

Thank you for the fantastic review! We’re really pleased to hear that our team has been quick to respond and ready to help when needed.

It’s also great to know that myCADtools is helping you save valuable time on repetitive SOLIDWORKS tasks.

As a Visiativ-exclusive add-in for SOLIDWORKS, myCADtools is designed exactly for that purpose - helping users automate everyday processes and work more efficiently.

Thanks again for your kind words and continued trust in Visiativ UK & Ireland.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Edward and Hames are super helpful

Edward and Hames are super helpful, I have an urgent task but now sure what are the best tools to use and they answer my query very promptly with helpful response.

June 15, 2026
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi there,

Thank you for your kind words! We’re delighted to hear that Edward and James were able to respond quickly and help you find the right tools for your urgent task. We’ll be sure to pass your feedback on to them.

Please don't hesitate to get in touch if you require any further assistance. We'll be here whenever you need us.

Thank you for choosing Visiativ UK & Ireland.

Kind regards,
The Customer Success Team.

Rated 5 out of 5 stars
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Ben,

Thank you for your kind feedback. We're delighted to hear you were happy with the communication and support you received.

Providing responsive, clear and reliable support is something we place a strong emphasis on, so it's great to know this was your experience.

Thank you for choosing Visiativ UK & Ireland. If you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Prompt and efficient

Prompt and efficient, got SolidWorks up and running swiftly on new laptop. Clear and responsive communication. Thanks for your help Dylan

June 11, 2026
Unprompted review
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Vlod,

Thank you for your great feedback. We're really pleased to hear Dylan was able to get SOLIDWORKS up and running quickly on your new laptop and make the process as smooth as possible.

Clear communication and efficient support are key parts of the service we strive to provide, so it's fantastic to know this was your experience. Dylan will be delighted to hear your kind comments and we'll be sure to pass them on.

Thank you for choosing Visiativ UK & Ireland. If you need any further assistance with SOLIDWORKS, we're always here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Advanced Modelling - GREAT

I did a course on Advanced Modelling, the trainer (Sam) was excellent and really helpful.

The course is a good balance between lessons and exercises which allows you to be more engaged and learn a little quicker.

June 10, 2026
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi Joe,

Thank you for your fantastic feedback. We're really pleased to hear you enjoyed our Advanced Modelling course and found Sam's training style so effective.

Advanced Modelling covers some powerful SOLIDWORKS functionality, so it's great to know the balance of guided lessons and hands-on exercises helped keep the training engaging while allowing you to build confidence and develop your skills more quickly.

Sam will be delighted to hear your kind comments and we'll be sure to pass them on. If you have any questions following the course, we're always here to help.

We wish you all the best as you continue using SOLIDWORKS.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Very helpful

Very helpful, informative and knowledgeable. What more can you ask

June 5, 2026
Visiativ UK & Ireland logo

Reply from Visiativ UK & Ireland

Hi David,

Thank you for your kind feedback. We're delighted to hear you found our team very helpful, informative and knowledgeable.

Providing that level of expertise is something we take great pride in. All of our SOLIDWORKS support engineers are officially certified to the highest levels and bring a wealth of real world engineering and CAD experience to every customer interaction. This ensures we're able to deliver the high standard of support and guidance that our customers expect, whether it's answering a simple question or helping with a more complex technical challenge.

Thank you for choosing Visiativ UK & Ireland. If you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

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