Having never heard of this company I was a bit skeptical and cautious. The only drawback is that there is no human customer service. But having used this service for 2 months now, I really don't think... See more
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- #12 of 19 best companies in Mobile Network Operator
- #14 of 22 best companies in Cell Phone Store
- #12 of 20 best companies in Phone and Internet Service
- #35 of 58 best companies in Telecommunications Service Provider
Written by the company
Visible is the first all-digital wireless service in the U.S., offering unlimited data, talk, text and hotspot powered by Verizon’s award-winning 4G LTE and 5G networks. The wireless industry is more complicated than it needs to be, so Visible designed a simpler way to wireless. For as low as $25/mo, you’ll get flat-rate wireless with zero hidden fees, zero annual contracts, and zero need for other people to get the best rates. Visible offers two great unlimited plan options, both backed by an amazing network. On the Visible plan, you’ll get everything you need and nothing that you don’t, for just $25/mo, taxes and fees included. On the Visible+ plan, enjoy perks like premium data on Verizon’s 5G Ultra Wideband network and access to our fastest hotspot. All for $45/mo, taxes and fees included. Pay monthly for either plan, or choose Visible’s annual plan option and save. Get started with smarter wireless at visible.com. Sometimes the choice is just Visible.
Go unlimited with Visible
Written by the company

- Get unlimited data, talk, text and hotspot for as low as $25/mo
- No contracts, no hidden fees. All on Verizon’s 5G network.
Contact info
Lone Tree, United States
- visible.com
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My review on Visible
I got a amazing discount on the purchase and I have not had many major service drops. I am overall pleased with the service!
Glad I made the change.
Glad I made the change.
The other carrier was unreliable.
I am happy with my plan and the cost is great.
Visible gives us exactly what we need…
Visible gives us exactly what we need from a cellular provider; good, reliable service at a very reasonable price. Other companies should pay attention!
Fantastic service!!!!
Service and internet is absolutely…
Service and internet is absolutely horrible since day one.
Getting set up was not a breeze
Getting set up was not a breeze. After cancelling w Verizon, supposedly Visible is a division of... I was billed $406 for nothing. Someone from Verizon or Visible should have mentioned high termination fee. Dropped calls, many texts not coming through especially from others that don't have Apple products.
My friend referred me to visible but…
My friend referred me to visible but neither one of us received our $20.00 credit
So far everything is Awesome.I m…so happy I took the step to Visible best deal I've ever done
So far everything is Awesome.i am really happy I took the step to make the move
Thank You so much.
The price is certainly right... but
The price is certainly right, but... the lack of any human contact means if you have an issue you have to waste time on endless chatbot sessions before you finally get to chat (not talk) to a person. The signal does not appear to be as strong as other people I know who have Verizon, which means even if you pay for the "premium" service, it's still a little off. Overall, I'm satisfied, but it could be better.
We changed our service to T Mobile
We changed our service to T Mobile. Thinking we'd save money. We did. But we also had the worst service. And their Customer service is horrid.
Thank goodness for VISIBLE! The coverage is wonderful. And customer service is awesome! And actually we are saving money too!
Love it!
The wifi at my house is unreliable so it's great to have the unlimited hotspot. I'm paying $26 bucks a month for unlimited everything and the service is great so far. Highly recommend!
Great Since The Beginning!
I have had zero issues from the beginning! The app interface is so simple, making payment even easier.
Great service!
Great service!! I always have a signal!! Never out of hotspot! And the monthly payment is the cheapest I’ve seen
Your $25 dollar a month bill is good…
Your $25 dollar a month bill is good for me. And service is good too .
Thank you
For the most part the service is good
For the most part the service is good. But I’m having a hard time, at times to get an email or a text I’m waiting for and I never get it. I don’t know why it only happens sometimes.
It's a very easy process to set up
It's a very easy process to set up. I had some issues initially but it was nice to get a live agent to help me figure it out. I would recommend this service to everyone.
Very easy to switch from my previous…
Very easy to switch from my previous carrier to Visible. I'm getting the same quality of service at a much lower price. Win-Win!!
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