Vision3k.com Reviews 

531
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I looked at another supplier who stated the sunglasses were in stock, but most reviews on TrustPilot gave 1 star reviews. I tried vision3k from checking reviews on trustpilot giving mostly 5 star. Vis... See more

Rated 5 out of 5 stars

I received my Serengeti sunglasses today, and I couldn’t be happier! I’m absolutely delighted with the quality of the product, but I’m equally impressed by the outstanding service I received fro... See more

Rated 5 out of 5 stars

Had a great discussion with Suzanne about Serengeti Linosa Sunglasses.Her product knowledge amazing no hesitation in making a purchase. Glasses arrived next day,well packed with all the Serengeti... See more

Rated 5 out of 5 stars

Just a quick well deserved review for Vision3K having recently as in this past weekend bought some ski goggles they arrived in record time ordered Sunday evening arrived Tuesday super quick, unpack... See more

Company details

  1. Sunglasses Store

Written by the company

Sunglasses, designer sunglasses, sports sunglasses and prescription sunglasses. Buy top brand designer sunglasses. UK based sunglasses and designer sunglasses store. Oakley sunglasses. Buy sunglasses online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

531 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(531)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sent me a fake pair of Rayban Frank…

Sent me a fake pair of Rayban Frank sunglasses. Made of super cheap plastic. I had a genuine pair previously. This came in legit looking packaging but felt like a pair of children's toy sunglasses.

October 18, 2026
Unprompted review
Vision3k.com logo

Reply from Vision3k.com

Hi Matthew, I’m sorry you don’t like your sunglasses, please send them back to us for a full refund. They are part of the Ray-Ban special Titanium Collection, they are not plastic. You did buy a smaller lens size too (48) so they may not be the usual size you were expecting.

I can assure you they are 100% genuine Ray-Ban sunglasses. We have been a proud Ray-Ban official seller since way back in 2012. We have never, and will never sell any fake products, everything we sell is authentic. If you would like, I can ask someone at Luxottica, the Ray-Ban suppliers to contact you to prove this for you.

Please let me know if I can help you with anything else.

Many thanks,

Suzanne Bond
Vision3k Manager

Rated 5 out of 5 stars

Wonderful Experience

I received my Serengeti sunglasses today, and I couldn’t be happier!
I’m absolutely delighted with the quality of the product, but I’m equally impressed by the outstanding service I received from Vision3k.
A very special thank you to Suzanne Bond, who was incredibly helpful, friendly and supportive throughout the whole process.
She took the time to assist me with all my questions and made the entire experience absolutely perfect.
Thank you so much for your excellent service and for making this such a positive experience. I will definitely be ordering from you again!
Highly recommended! 😊

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , constant emails to tell me the progress of the item , speedy postage . A+

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

I looked at another supplier who stated…

I looked at another supplier who stated the sunglasses were in stock, but most reviews on TrustPilot gave 1 star reviews. I tried vision3k from checking reviews on trustpilot giving mostly 5 star. Vision 3k supplied a phone number. Spoke to Suzanne very helpful. Confirmed item in stock, helped with ordering and payment, supplied clear delivery process and item arrived next day exactly as ordered and stated by vision 3k. Great service supplied.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Unbeatable service - highly recommend

I ordered from Vision3k leaving my purchase to last minute, I needed ski goggles for a trip on the Friday and placed the order on the Tuesday for a pair of goggles I couldn't find anywhere else on the internet (it had to be these goggles!). I requested special delivery and wrote a note to say they were needed for the Friday, not expecting them to turn up in time but thought it was worth a try. I had an email 5 minutes after the order confirmation confirming the order had been dispatched and I would receive the following day before 1pm. INCREDIBLE service, thank you so much!

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service - above and beyond expectations

I bought cycling glasses from Vision3k about two and a half years ago, and I recently accidentally broke one of the arms. I did a search on the Internet, but couldn't find replacement arms listed anywhere (lots of replacement lenses and trims, but not arms), so I was anticipating having to buy a new pair of glasses that would still be compatible with my prescription inserts. However, I decided to contact Vision3k to see if they stocked them. They didn't, but they contacted the manufacturer, obtained a pair of replacement arms (having checked the colour needed from my original order), and sent them to me all with no charge. So my glasses are now back to being good as new again :). Thank you Vision3k for such great service.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service pre and post sales

Great Service. Product ordering and delivery on time. Product support, I had a problem with a frame about 11 months after purchase. Had good communication with the support team. Returned frame to them which they forward to the manufacturer. Have been informed a new frame will be provided. Great service. Will use again.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, customer service were knowledgeable and helpful, order was sent the same afternoon and arrived quickly.
Vision3k site also had extra info. on the lenses which was useful. Will use again, thanks.

October 30, 2025
Rated 5 out of 5 stars

Great service

Everything I ordered was fairly priced, came quickly and well wrapped.

One item was out of stock, however was quickly sourced and despatched with regular updates.

Great service start to finish

August 15, 2025
Rated 5 out of 5 stars

Great purchase experience

Great purchase experience. The right sunglasses at a brilliant price. Came really quickly (next day!) , well packaged and in original manufacturers box and with all paperwork. No counterfeit here! Very happy camper

August 15, 2025
Rated 5 out of 5 stars

Great buying experience

1st time I have used this company and I am delighted with the experience from start to finish. Sunglasses were a very good price,communication was excellent, and delivery was fast and fully tracked. Many thanks from a very happy customer.

July 18, 2025
Unprompted review

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