Montrose Bag Co Reviews 

460
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company and expressed complete satisfaction overall. Customers frequently highlight the exceptional build quality, noting that the tough, robust materials make these products ideal for demanding outdoor and travel activities. Consumers also consistently mention the remarkably fast delivery service along with the friendly, helpful communication received from the staff. Some people also felt that ordering bespoke, personalized designs or specialized options for frequent international travel was particularly worthwhile. Reviewers truly appreciate the incredibly roomy interiors, secure waterproof zips, and highly functional storage compartments designed for various sports and professional equipment.

What people talk about most

Product

Consumers find the product to be of exceptional quality, describing the bags as durable, lightweight, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional durability and sturdy... See more

Delivery service

Reviewers consistently share positive feedback about the delivery service, highlighting that items are... See more

Service

Reviewers highlight positive aspects of service, noting that jobs are done fast and efficiently. Consumers... See more

Order

Customers had positive experiences with order, highlighting prompt email communication and an easy ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted the Montrose Bag Co at short notice - to enquire if they had any of their shuttle bags available, as I was travelling the following week. I received a swift reply and confirmation that one... See more

Company replied

Rated 5 out of 5 stars

​I am over the moon with my new Jura bag from The Montrose Bag Company. I bought this specifically for my Open Water Swimming kit, and it has genuinely made my swim days so much easier. The build qu... See more

Company replied

Rated 5 out of 5 stars

These bags are absolutely brilliant. Still have my original bag which is now 12 years old and still going strong. I only bought a new one recently as I need two now coz I travel world wide and take... See more

Company replied

Rated 5 out of 5 stars

Great quality bags, proper tough and well made gear. Bought 2 new here on this review but have another that is about 5 yr old used weekly travelling and no issues, bulletproof bags.

Company replied


Company details

  1. Bags and Luggage Store

Written by the company

When it comes to bags only the best is good enough and here at The Montrose Bag Company on the North East coast of Scotland, we put heritage and skill at the heart of what we do. Our parent company, Montrose Rope & Sail was founded back in 1789 to serve the Scottish fishing fleets. Fast-forward over two hundred years and MR&S is now the go-to provider of robust and durable all weather tarpaulins and kitbags for rig workers in the North Sea. Using skilled craftspeople and working with 100% waterproof materials, The Montrose Bag Company manufactures to the same high standards to create a complementary range of bags that can tough it out in the most testing of conditions. Over the last forty years countless offshore workers have come to depend on us for the specialised kit bags, backpacks, and other equipment they need to enable them to do their jobs safely and skilfully. But it’s not only oil industry professionals who value what we do. Time and time again we were asked to make our unique range of durable, versatile and reliable bags available to a wider audience. And so having invested in new cutting-edge technology we launched The Montrose Bag Company which builds on four generations of heritage and experience. Using the same skilled craftsmanship, the same tried and tested materials and the same passion for perfection, we’ve extended our range to include bags and luggage that everyone will be proud to own. From shoppers to totes, backpacks to holdalls we manufacture everything here at our headquarters in Scotland for export all over the world. From rucksacks to holdalls, travel bag to totes, The Montrose Bag Company has got your luggage needs covered. Both offshore and onshore there really is no better bag. All Weather Bags Engineered to Perform Outdoors. Trusted heritage since 1789. Authentic, Durable + Hand Manufactured in Scotland. Built to Last.


Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(460)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Strong bag

I have had a lot of bags from this company and they are all excellent and very tough and long lasting. This bag arrived quickly in time for my holiday

July 5, 2026
Advertisement
Rated 5 out of 5 stars

Great quality bag.

Superb quality and well made. Delivered on time. Great service.

June 28, 2026
Montrose Bag Co logo

Reply from Montrose Bag Co

Thanks so much for your great review Stuart! We’re really pleased to hear you’re happy with your boatseat bag. We really appreciate you ordering from us and taking the time to share your feedback.

Rated 5 out of 5 stars

Great design

Great design, durable, lightweight and extremely well made. I have gifted these to friends over the years and everybody loves them, added to which the service is first class with delivery to suit my timings

June 11, 2026
Montrose Bag Co logo

Reply from Montrose Bag Co

Hi Frank, thank you so much for your lovely 5-star review and for coming back to us over the years — it really means a lot. We’re delighted to hear you’re pleased with the design, quality and service, and we hope you enjoy your new JURA bags and CLOVA wash bags. It’s especially lovely to know you’ve gifted our bags to friends too. Thanks again for your continued support.
All at Montrose Bag Company.

Rated 5 out of 5 stars

Great bags

We ordered 2 bags seperatly, the contacted us the check it was not a duplicate order and the communication throughout was ggod. Excellent products at a great price

June 11, 2026
Montrose Bag Co logo

Reply from Montrose Bag Co

Hi Rob, thank you so much for taking the time to leave us such a lovely review. We’re really pleased to hear you and your partner are happy with the two large kitbags, and that our team’s communication helped make everything smooth. We always like to double-check when separate orders come through, just to make sure everything is right before we get started. Thanks again for choosing us — we really appreciate your support!
All at Montrose Bag Company

Advertisement
Rated 5 out of 5 stars

The customer service was second to…

The customer service was second to none. I ordered gifts and needed them in a very short time scale with a specific badge. I needn't have worried. The order was sorted and processed by Susan and I received the order in time. I can't thank Susan enough as she was so helpful and delivered exactly what she said she would. I would highly recommend this company.

November 15, 2025
Montrose Bag Co logo

Reply from Montrose Bag Co

Hi Louise,
Thank you so much for your lovely review. I’m delighted we were able to help with your gifts and get everything sorted for you in time, especially with the specific badge you needed.
It was a pleasure to help, and I’m so pleased you’re happy with the service and your order. We really appreciate your recommendation and hope the 36" Kitbag, CLOVA packing organiser and CLOVA wash bag were well received.
Thanks again,
All at Montrose Bag Company

Rated 5 out of 5 stars

Ordered several all in one 55ltr…

Ordered several all in one 55ltr rucksacks for holding our arborist equipment and was not disappointed. Bags are solid performers and are very strong which is ideal for our line of work.

May 21, 2026
Montrose Bag Co logo

Reply from Montrose Bag Co

Hi Stephen,
Thank you so much for taking the time to leave us such a great review. We’re really pleased to hear the Rope rucksacks are working well for your arborist equipment and standing up to the demands of your work.
It’s always great to know our bags are being put to good use in tough working environments. Thanks again for your order and for your kind feedback — we really appreciate it.
All at Montrose Bag Company

Rated 5 out of 5 stars

Great product and really clear comms…

Great product and really clear comms about delivery.

May 1, 2026
Montrose Bag Co logo

Reply from Montrose Bag Co

Hi Edgar, thanks so much for your great review! We’re really pleased to hear you’re happy with your LEE Day rucksack and that the delivery updates were clear. We really appreciate you ordering from us and taking the time to share your feedback. Best wishes from all of us at Montrose Bag Company

Advertisement
Rated 5 out of 5 stars

Company with a great history and…

Company with a great history and quality products

May 1, 2026
Montrose Bag Co logo

Reply from Montrose Bag Co

Thanks for your lovely review Erik. We are proud of our heritage and the quality of what we offer – glad to hear you appreciate it, it means a lot to us.

Rated 4 out of 5 stars

I like the bag

I like the bag, but ive only been on 2 flights, where the bag has had to go into the hold. Its got some very small tears and shows signs of damage already.

April 29, 2026
Montrose Bag Co logo

Reply from Montrose Bag Co

Thank you for your feedback — we're really glad to hear that you like the bag, but we're very sorry to learn about the damage you've experienced after only a couple of flights. That’s certainly not the level of durability we aim to provide.
Air travel can be tough on luggage, but small tears and visible wear so early on are disappointing to hear. Are you able to send us some photographs of the damage so we can assess if this is through a fault at our end? Thanks

Advertisement
Rated 5 out of 5 stars

Great service

Great service, great bags.

March 26, 2026
Montrose Bag Co logo

Reply from Montrose Bag Co

Thanks for your review Duncan. We're happy to hear you’re pleased with the bag.

Rated 5 out of 5 stars

Quality bag

Great bag well made, good communication & no issues with delivery

April 1, 2026
Montrose Bag Co logo

Reply from Montrose Bag Co

Thanks for your great review, we're pleased to hear you’re happy with the bag, our communication, and the delivery. Your support means a lot to us.

Rated 5 out of 5 stars

Having previously bought a few 120L kit…

Having previously bought a few 120L kit bags, I knew this new order would be to the extremely high quality I’ve come to expect from Montrose Bags.

March 28, 2026
Montrose Bag Co logo

Reply from Montrose Bag Co

Thank you for taking the time to leave a review. We’re delighted to hear that your kit bag lived up to the quality you’ve come to expect from Montrose Bags.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look