VISIONAPARTMENTS Reviews 

42
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Stayed in Berlin, near AlexanderPlatz. It is overpriced, smelly but OK in general, provided you only come to sleep there. But you will not be able to sleep, as the several tram lines have an inter... See more

Rated 1 out of 5 stars

The apartment that I booked was Binzmühlestrasse, Zurich. It was along the busy road. That temperature on that day was 34 to 37degree. The fan that they provided was so dirty that almost no wind at al... See more

Rated 5 out of 5 stars

My husband and I booked a week's stay at Wolframplatz, Zurich. We have never booked anything other than hotels before, but we wanted a place with kitchenette to avoid dining out everyday, so we picked... See more

Rated 1 out of 5 stars

Please don't book at Vision Apartments. I booked a stay there and got a whatsapp message supposedly from their team asking for payment. The text looked authentic and had information that only could ha... See more

Company details

  1. Vacation Rental
  2. Serviced Accommodation

Information provided by various external sources

Serviced apartments for rent worldwide. Take a look and find a furnished and fully equipped home.


Contact info

1.9

Poor

TrustScore 2 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(42)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unfair payment request

Tried to book an apartment, providing a lot of personal data. When arriving to the payment page, they asked to me the complete payment of the stay for the reservation. I did not complete the procedure, nor I provided credit card, nor I provided bank account.
Now they ask the payment anyway.
Please, be careful.

November 19, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Will cancel your booking few hours before your confirmed check-in time!

I had booked a 3 night stay and it was confirmed.
Been in contact with them through Booking.com, to ask about late check-out and to confirm our arrival time, even on the day of arrival I send the relevant information to get our check-in code, all was answered by Visonapartment staff. (hard to get in contact with at first, had to send two messages)

2 hours before we had to check in, while we was on our flight heading to Berlin, they cancelled our booking due to a "bug".. So when we landed in Berlin we didn't have any place to stay.
Two days later I get a message from Visionapartments that they can not host us tonight and that we can contact booking.com for a solution. Terrible service with such a late message from them!

I would never recommend to book this place, to anyone due to the risk of them cancelling your booking so close to your check-in.

July 23, 2021
Unprompted review
Rated 2 out of 5 stars

I wont recommend that place at all

I wont recommend that place at all, especially Summer time. Super hot in the room, the window to open is so small that you cannot feel any new entering. Room has an ongoing smell at all time. Paintings super damaged, walls are dirty. View on a speed road which keeps a 24/7 noise. Missing items during the check-in, the follow-up on my mail has never been done despite several queries. No option given to park the car when they do the sanitization of the garage. No concrete indication to find the parking entrance at the check-in which results to hours on the phone to guide yourself. Missing parking ticket at the check-in which result in warning paper in your own parking slot! Pictures do not reflect at all the reality of the room. Thats honestly a very bad place to come to when moving-in to Zurich.

June 28, 2021
Unprompted review
Rated 2 out of 5 stars

No respons

Central and easy to find. Quick booking and Nice customservice before the stay.

When we arrives there wasnt clean at all. We Took alot of pictures and havent had Any respons from the Company, although we have written to make Them confirm our emails.

April 10, 2019
Unprompted review
Show reviews in all languages. (42 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look