Vision Marine Ltd Reviews 

180
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast and timely delivery service, noting that items arrive promptly, safely packaged, and even despite challenging weather conditions. Reviewers consistently highlight the outstanding service and the incredibly helpful, informative support provided when asking for technical advice. Consumers also express deep satisfaction with the very competitive prices offered compared to other retailers on the market. People find the online ordering process completely straightforward, smooth, and hassle-free for their various purchases. Buyers note that the equipment and specialized products purchased match their exact descriptions and fulfill their needs perfectly.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising swift and prompt arrival times.... See more

Product

Customers had great appreciation for the product, highlighting items as described and perfect for the job.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt and excellent delivery... See more

Price

Consumers express satisfaction regarding the affordable cost, highlighting good pricing compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product as described, delivered on time and packaging was substantial to protect what was ordered. The item purchased was at a great price.

Rated 5 out of 5 stars

Great service, lots of information provided to make sure I ordered the correct equipment and fast delivery.


Company details

  1. Marine Supply Store

Written by the company

At Vision Marine we are dedicated to enhancing the boating experience through a comprehensive range of high-quality marine products with a market-leading and exceptional customer service. So our customers can spend less time finding what they need and more time using it. As a leading chandlery, Vision Marine specializes in providing top-tier marine electronics, essential boat parts, and marine clothing to meet all your boating needs. Our commitment to excellence is reflected in our selection of products from trusted brands, ensuring reliability and performance on the water. We pride ourselves on our knowledgeable and friendly staff, who are passionate about boating and always ready to offer expert advice and support. Whether you are a seasoned sailor or new to the boating world, Vision Marine aims to make your maritime adventures safe, enjoyable, and memorable. With a focus on innovation and customer satisfaction, Vision Marine is your go-to source for everything marine, dedicated to helping you navigate the waters with confidence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

180 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(180)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Price Good Service

I have used Vision Marine a couple of times now on basis of their having the best price on specific products I was looking for. Website I found to be easy to use and delivery times were good too. Vision Marine get a "buy with confidence" thumbs up from me.

July 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Victron smart charger

I needed a Victron smart charger, found one at Visionmarine, cheaper than the rest and it came super fast, excellent communication

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Thoughtful and Patient

I contacted Vision Marine to enquire about a new Multi Functional Display for my yacht. I had previously researched on line for the specific model and contacted Ciaran to enquire about the purchase and connections for the new network. The entire team talked me through the process and were patient and understanding at each turn. Successfully installed the new system and it has gone above and beyond my expectations. Thank You Vision Marine, incredible.

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great company to do business with

I used this company and through no fault on their part i had an issue. They were very helpful and immediately resolved the issue. You only really know how good a company is, when issues occur, and they certainly impressed me.

April 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Knowledgeable and helpful staff…

Excellent service very knowledgeable and patient team. Certainly not just an internet shop. I bought what turned out to be the wrong (very expensive) part over the internet, phoned to discuss my error and the staff were brilliant at sourcing the right part and sorting the exchange.

July 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Fabulous communication

Fabulous communication. They really do know how to look after their customers.

I only bought a small part for my Tacktick wind instrument. But they treated me like I was spending much more.

Highly recommended.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt delivery and best prices

I needed a specific cable for my echo sounder. A quick Web search showed they were cheapest price including postage. Easy web shopping experience. Arrived promptly and good communications. I would recommend you check them out. J

June 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Great customer service

I was looking for replacement battery bank for solar array, staff very helpful with non biased advice, purchased 4 AGM followed up with another 4. No pressure selling just sound advice hence the repeat purchase. Subsequently purchased some other items (battery charger) etc. Very competitive prices and very good shipping costs ( no pun intended). the quality of products I.e victron will mean I won't need to purchase too often but this company will be one of the first I'll be looking at.

April 20, 2024
Unprompted review

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