VisitorsCoverage Inc. Reviews 6,953

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and navigation of the website, finding it simple to compare options and complete purchases. Many appreciate the clear explanations of policies and the reasonable pricing, making the process of obtaining insurance smooth and efficient. However, some people encountered issues with the website's functionality, such as slow loading times, display problems in certain browsers, or difficulties accessing all coverage options. A few customers also mentioned challenges with reaching customer service by phone or experienced confusion about whether they were directly on the insurance provider's website.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the ease of use and navigation... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and use. Many reviewers... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices to be very... See more

Service

Consumers find service to be positive, highlighting its ease of use and efficiency. Many reviewers appreciate... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the entire research to purchase experience. Everyone was very helpful via email and even better on the phone. They answered all my questions from pre existing conditions to policy... See more

Company replied

Rated 5 out of 5 stars

Excellent coverage options, easy to use site. Returning client - our adult daughter used this company to take out a US visitor policy a few years ago she had an unfortunate accident a month or so int... See more

Company replied

Rated 5 out of 5 stars

I love the way visitor coverage provides the options. My sister and my nephew were visiting from India and finding the best travel insurance(which is a must for US travellers) was essential for me. Vi... See more

Company replied

Rated 5 out of 5 stars

I had called numerous insurance agents to ask about coverage for my son, who lives abroad and who visits the US for about 6 weeks a year (split between two trips). He just turned 26, so he came off o... See more

Company replied


Company details

  1. #8 of 29 best companies in Travel Insurance Company
  2. #100 of 199 best companies in Travel Agency

Written by the company

At VisitorsCoverage, we pride ourselves on simplifying the travel insurance buying process by providing top-rated plans, an easy-to-use website and unrivaled customer service. Our goal is to make the decision process easy and convenient for travelers so they can spend less time searching for travel insurance, and more time exploring the globe. With more than a decade of experience in the industry, we are dedicated to educating travelers about travel insurance and ultimately improving the way customers choose, purchase and manage their travel insurance needs through our unique online marketplace.

Guaranteed Lowest Rates

Find the Right Plan at the Right Price

Insurance rates are regulated by law, which means you won’t find the same insurance plan for a lower price anywhere else. We only offer well-known “A” rated plans, so our customers can travel confidently knowing they were able to choose from the best plans at the best rates available.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 4 out of 5 stars

Too soon

It's a little too soon to solicit my opinion, isn't it? I mean I just purchased the policy yesterday, and it doesn't take effect for another 25 days, so how could I possibly rate the coverage?

I can say this. I generally trust Forbes magazine recommendations, and I purchased this policy because of a Forbes article on the best travel insurance companies. It is to insure an international trip for a friend that we bought for her that she would never have been able to purchase for herself. The policy is reasonably priced, and it covers pre existing conditions, often excluded from coverage by other policies. You have to read the coverage rules carefully.

But to get back to my opening, check with me in another month or so when the trip is completed. Hopefully, there will be no cause to file a claim.

December 24, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your feedback! We appreciate you taking the time to share your thoughts.

We send these invitations at the time of purchase because our website experience is something we take pride in, and while the insurance plans themselves can be purchased elsewhere, we strive to make the process simple, clear, and supportive for our customers.

Hopefully you won’t need to file a claim, but if you do, our Claims Assistance Specialists are ready to help every step of the way. You can learn more here: https://www.visitorscoverage.com/insurance/claims-assistance/.

We’re grateful that you chose VisitorsCoverage and trusted us for this important trip, especially after finding us through Forbes. We wish you and your friend a wonderful holiday season and safe, worry-free travels.

Rated 5 out of 5 stars

Great Job

It was very smooth, and the offers were affordable. Keep the good job going. I wish you all the best in your endeavours.

December 23, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars

Swift and easy steps …I love the process

Swift and easy steps …I love the process

December 21, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience! We are happy to hear you found the process to be quick and easy. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars

Trusted Easy

Easy, cheap, and trusted

December 20, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! We're happy to hear you had a positive experience finding insurance through us. We look forward to continuing to serve you!

Rated 4 out of 5 stars

It was very easy to learn about what…

It was very easy to learn about what coverage we should get, and purchase a product that met our needs.

December 18, 2025
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Reply from VisitorsCoverage Inc.

We're happy to hear that you found it easy to learn about our coverage options and purchase a product that met your needs. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars

All very clear and fast

December 18, 2025
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Reply from VisitorsCoverage Inc.

We're happy to hear that everything was clear and fast for you. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Quick and Smooth Transaction

Quick and Smooth Transaction! Usually my first option when looking for Travel Insurance.

December 17, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review. We’re happy to hear that you had a quick and smooth experience. We look forward to continuing to serve you!

Rated 5 out of 5 stars

The best!

Fast and easy. No hassle. Good rates also!

December 16, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

We're happy to hear that your experience was fast, easy, and hassle-free. Thank you for your review. We appreciate it!

Rated 4 out of 5 stars

Easy to do business with ....

Easy to do business with including a great comparison tool for up to 3 products.

As an "over 70" with pre-existing conditions I was finding it difficult to get comprehensive cover for an extended stay in the U.S.

Using Visitor's Coverage I soon found what I was looking for, at a very competitive price.

December 15, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! We are glad you had a positive experience using our comparison tool and were able to find a plan for your upcoming trip to the US! We wish you the very best on your travels!

Rated 2 out of 5 stars

Insufficient guidance provided to activate apps

Navigating the purchase, sign-up, teladoc app is challenging due to a lack of instructions on the necessary steps and the order of same.

December 14, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Our team has reached out to you for further assistance. Please note that the Teladoc portal is a service provided by IMG and will only be accessible once your trip has begun.

If you have any questions or need further assistance, please feel free to contact our support team at support@visitorscoverage.com.

Rated 5 out of 5 stars

Fast, Clear, Easy to Understand

The information for making a purchase is well presented, clear and understandable. the prices are very competetive.

December 14, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

We’re glad to hear that the purchase information was clear and that you had a positive experience on our website. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always

December 14, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

We’re happy to hear that you were pleased with our service and look forward to continuing to assist you! Thank you for choosing VisitorsCoverage.

Rated 5 out of 5 stars

easy sign up

December 11, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for choosing VisitorsCoverage!

Rated 5 out of 5 stars

Bought a VisitorsCoverage

Bought a VisitorsCoverage plan for my Euro trip, when my luggage was delayed, their app helped me file a claim in minutes and I was reimbursed within days

December 4, 2025
Unprompted review
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for sharing your experience with us! We're happy to hear that filing a claim for your luggage delay was quick and that your reimbursement was processed promptly. Thank you for being a VisitorsCoverage customer!

Rated 5 out of 5 stars

Fast to purchase and great price

Fast to purchase and great price. Will come back to update after the travel.

December 7, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Hopefully you won’t need to file a claim! If that time comes, our team of Claims Assist Specialists are here to help every step of the way! You can learn more by visiting https://www.visitorscoverage.com/insurance/claims-assistance/.

Rated 5 out of 5 stars

Nice booking

Nice booking

December 7, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! Our mission is to simplify travel insurance and make the process easy for everyone, so we are glad you had a positive experience finding travel insurance with us. Thank you for being a VisitorsCoverage customer!

Rated 5 out of 5 stars

straight forward process

easy and straight forward following the steps to evaluate price options with recommendations

December 5, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! We're glad to hear that you found it easy and straightforward to compare plans with our recommendations. We appreciate your feedback and thank you for choosing VisitorsCoverage!

Rated 4 out of 5 stars

Cover america does not send a policy…

Cover america does not send a policy immediately after my purchase. Atlas America does.

After the above review, the service rep from VisitorsCoverage sent out the ID card to my email immediately. Thank them.

December 4, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your feedback. We understand how important it is to receive your policy information promptly. While policy documents are typically sent within a few minutes, we are looking into why yours was delayed.

Please check your spam or junk folder, as sometimes emails may be filtered there. Immediately after completing the application, all plan details and documents are also available through our online portal, so you can access your coverage information without waiting for the email.

Your plan information has been sent to your email. If you need further assistance, feel free to contact our team at support@visitorscoverage.com.

Rated 4 out of 5 stars

Was easy and painless

Was easy and painless
Simple for retired expat living abroad from US to get insurance coverage since we don’t participate in US healthcare system anymore
Coverage for 70+ was also hard to find anywhere else.

December 4, 2025
VisitorsCoverage Inc. logo

Reply from VisitorsCoverage Inc.

Thank you for your review! We are glad you had a positive experience on our website and were able to select the right plan for your upcoming trip. We appreciate you choosing VisitorsCoverage and wish you safe travels!

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