Vista Insurance Brokers Ltd Reviews 

114
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have had the pleasure of working with Vista Insurance on a B2B level, and every matter they handle is dealt with professionally and resolved within a very short period of time. Their communication,... See more

Company replied

Rated 5 out of 5 stars

I transferred the brokerage of my policy from my existing provider as all I seemed to get was an annual renewal and demand for payment. Now with Vista and Dominic Worth, I get what I expect a broker... See more

Company replied

Rated 5 out of 5 stars

I have been a landlord for the last 7 years and I am a member of the NWLA. Through this membership I have arranged my landlords insurance with Vista. They have offered an excellent product at a good p... See more

Company replied

Rated 1 out of 5 stars

My claim was rejected using a broad “War” exclusion, even though I couldn’t attend due to a flight cancellation—which defeats the purpose of ticket protection. They state a 20 business-day han... See more

Company replied

Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Insurance Agency

Written by the company

We are an independent, management owned, growing and ambitious brokerage, ready for your business. Pre-empting your challenges, protecting your assets and shielding you from risk, now and for the future. Specialising in business insurance we have a highly experienced and dedicated team for a variety of sectors on hand to advise you, whatever your need, whatever your risk. We understand you don’t want to be dealing with insurance, you want to be running your business. That’s why we take the burden away from you, manage it all and ensure you’re protected. Our full, wraparound services include review, advice, renewal, claims handling, and ongoing support with all aspects of your insurance – a one stop shop for total protection, and peace of mind. We always have an eye on cost, and keep your spend under tight control, protecting your balance sheet, and ensuring you don’t shell out when you don’t need to. We support every client. You should be comfortable with every aspect of your insurance. We won’t baffle you with jargon, sell you something you don’t need or make getting in contact difficult. No matter who you are or the size or your business we’re here to support you, 100%.

A True Advisory Partner

Written by the company

We take time to understand your risks and support you long term.

Contact info

Protect Your Business with Vista

Speak to our experts for tailored insurance solutions

4.4

Excellent

TrustScore 4.5 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(114)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Job!

Always a very attentive and professional service. Thank you

December 5, 2023
Unprompted review
Vista Insurance Brokers Ltd logo

Reply from Vista Insurance Brokers Ltd

Thanks so much for your review!

Rated 5 out of 5 stars

Five Star Service

We are always very pleased with our service from Vista. Kevin is a pleasure to deal with.

August 1, 2023
Vista Insurance Brokers Ltd logo

Reply from Vista Insurance Brokers Ltd

Thanks so much for your review!

Rated 5 out of 5 stars

Professional, Competitive and business-focused

Vista is a brokerage that actually follows through with its promises and standards. From the minute the team engaged with us for a quote, throughout the policy term and various amendments and additions, they have exceeded expectations.

The communication is second-to-none and they offer business-focused insurance advice which is often missing from the profession.

If you are looking for a commercial-centric insurance intermediary that puts your current and future needs at the centre of everything they do, Vista is your only choice.

October 28, 2023
Unprompted review
Vista Insurance Brokers Ltd logo

Reply from Vista Insurance Brokers Ltd

Thank you so much for such a great review, we appreciate the feedback and are so glad we could help out!

Rated 5 out of 5 stars

Kevin is always helpful

Kevin is always helpful, cheerful and explains all aspects of th cover fully. Gets us a great price too !!!

October 11, 2023
Vista Insurance Brokers Ltd logo

Reply from Vista Insurance Brokers Ltd

Thanks so much for your review, we are glad we could help!

Rated 5 out of 5 stars

I got the product I needed

I got the product I needed, at a price that was very fair, that's a success

October 23, 2023
Vista Insurance Brokers Ltd logo

Reply from Vista Insurance Brokers Ltd

Thanks so much for your review, we are glad we could help!

Rated 5 out of 5 stars

Highly recommend

Kevin came highly recommended by industry colleagues and he did not disappoint. Professional, knowledgeable, friendly. I cannot recommend highly enough.

October 30, 2023
Vista Insurance Brokers Ltd logo

Reply from Vista Insurance Brokers Ltd

Thanks so much for your review, we are glad we could help!

Rated 5 out of 5 stars

great as always

renewed for the last 5 years always the best price very pleased with the broker

September 16, 2023
Vista Insurance Brokers Ltd logo

Reply from Vista Insurance Brokers Ltd

Thank you for your positive review! We are glad we could help you!

Rated 5 out of 5 stars

Cover sorted in no time

The experience when contacting Vista was flawless with cover sorted well in advance of our deadline

September 25, 2023
Vista Insurance Brokers Ltd logo

Reply from Vista Insurance Brokers Ltd

We are pleased we could help, thanks for leaving your review!

Rated 5 out of 5 stars

Genuine professional advice service

Genuine professional advice & service. We have used this B & B insurance for a few years now & feel very satisfied.

September 24, 2023
Vista Insurance Brokers Ltd logo

Reply from Vista Insurance Brokers Ltd

Thanks for leaving your positive review!

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure. Never a chore. Great communication, great service

September 21, 2023
Vista Insurance Brokers Ltd logo

Reply from Vista Insurance Brokers Ltd

Thanks for your review!

Rated 5 out of 5 stars

Guest house insurance

For guest house insurance this is the place to go, best price and best service.
Our only problem, is that premiums keep going up and it will eventually get to the point that we will spend the money on something more enjoyable instead! No fault of vista tho.

September 8, 2023
Vista Insurance Brokers Ltd logo

Reply from Vista Insurance Brokers Ltd

Thank you for your review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look