While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered business cards didn’t deliver on time and when it did come it was misprinted on all cards I emailed and sent pics of the cards then they said I was at fault for the upload like wtf!!? They ref... See more

Rated 5 out of 5 stars

I placed an order for two items. Each item for a specific project so I made sure I was ordering EXACTLY what I needed. The first item was an incorrect measurement. They offered a refund. And in the... See more

Rated 5 out of 5 stars

Shoutout to Vistaprint and Louie in customer service... quick to answer my call, quick to answer my questions and provided extra tips to help in future. Vistaprint gets the job done, but the best par... See more

Rated 5 out of 5 stars

I made a book for my husband for his first Father’s Day and used Vistaprint to print it. After submitting the design, I went back into it a couple of days later to have a look and realised that so... See more

4.0

Great

TrustScore 4 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(105)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

VistaPrint gets two enthusiactic thumbs up from me

I order from VistaPrint fairly often and I've always had fantastic results. The products and prices are great! It's the best place I found to print flyers. I've also ordered mugs (fantastic!) and tee-shirts, pens, and a few other bits and pieces. I even placed one order that I cancelled, and I was credited immediately with friendly and efficient service. The website is easy to navigate and very user friendly to design and order your products. And the shipping is reliably fast. I'll continue to use VistaPrint, and I highly recommend the service.

November 7, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

Photobooks

The quality of my photobooks is excellent. However we had a very bad time with shipping. Vistaprint did stand behind this though and it was sorted out. It would have been 5 stars otherwise and probably 2 stars if Vistaprint had not backed me. This was a big order of photobooks (120 aprox over 3 orders) Communication is far better now with Vistaprint than it was when I first dealt with them in 2016.

October 26, 2024
Unprompted review
Rated 1 out of 5 stars

I do not recommend this place

Don't waste your money and time here.

I do not recommend this place. I placed an order for business cards, and they told me the order was going to be delivered in a month time (that is too long I thought myself) and patiently waited. Then, one week before receiving the order, they emailed me saying there was a problem and my order stopped just before production and they realized a month later?

So unprofessional.

And also if I cancel the order, they don't refund the money back, they just credit it to use it with them.

October 18, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Consistently good service

I have used Vistaprint a handful of times and have found the webiste to be very accessible, easy to use and the service team are very helpful and willing to assist with questions. I highly recommend Vistaprint for their services and will continue to use the for our business needs.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Ive got quite a few orders from…

Ive got quite a few orders from Vistprint now. Every order has been printed perfectly, delivered quickly and once, they contacted me when they wanted to adjust the design slightly and it turned out far better than what I had submitted. I am eternally grateful to Vistaprint and will keep using them.

July 26, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing customer service when dealing with Complaint

Laridel was exceptionally helpful, understanding, empathetic and great at helping resolve a design issue with my order for a hoodie. He was prompt and kept me in the loop the whole time when amending the order and designing an new one for me with options to help going forward. Was more than satisfied with the outcome and will continue to use Vistaprint for future orders.

April 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

EXCEPTIONALLY GOOD SERVICE

Nearly always I am extremely happy with my purchases
the service, quality and delivery are excellent
On the couple of occasions when something hasn't been as expect or of the usual high quality the quick response and resolution from the customer service people has been exceptional
Vistaprint is outstanding in this area compared to any other business I know
I always highly recommend you to my family and friends

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

MY CHAT PERSON WAS SO HELPFUL AND EDITED FOR ME…

I did not know how to add the Tiktok symbol to my card, and then also I wanted two different business cards. Precious Joyce was amazing and edited my card for me and amalgamated the two accounts. I couldn't have done it myself. So very happy. Thanks so much. Price is reasonable too. Highly recommended.

March 18, 2024
Unprompted review
Rated 2 out of 5 stars

Printing issues - don't order unless you have time for possible replacements to correct misprints

Received cards without anything printed on the front despite the design appearing with no issues in the design studio and on the "reorder" option. A complete waste of our time that should have been picked up if there was any quality control (who would order a custom xmas card with nothing on the front?) and now it's too late to order more from somewhere else before we go away for Christmas. Two stars only because the customer service agent was able to arrange a refund for the cards quickly ...though now we're stuck with custom envelopes with no cards to go with them.

December 13, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look