VistaPrint Reviews 1,507

I ordered a canvas of a photo for a friends present. The canvas was amazing quality, could not have asked for a better outcome. I also had put the wrong delivery address accidentally on my order, and only noticing a week after order. I lodged an enquiry and was called within half an hour and had it all sorted without any hassle from the vista team. Highly highly recommend.

I trusted this company based on their promise of fast turnaround and even paid extra to ensure timely delivery. Unfortunately, my order was delayed by a full week missing my shipment!

When the product finally arrived, the quality was unacceptable. Most of the cards were miscut, making them completely unusable. It was a total waste of money and time.

This experience was incredibly frustrating and disappointing. I would never recommend this service to anyone, and I will not be doing business with them again. If you're looking for reliability and professionalism, look elsewhere.

Thanks Vista Print & Thanks Patrick Roy, your service has always been wonderful , Been with you for 10 years , love customer service & your Design program

Amazing! I always receive so much help from the Chat folk. They answer all my questions and are so patient with me.

Good afternoon
I am a 74 year old grandmother , I wanted to get a print with my grandson's cat on it for Christmas. I got to a certain point and couldn't find my way any further. I started on the chat line and a lovely lady named Hanna Eunice came to my rescue and adjusted the photo to make it fit and help me choose the background and the frame, I would never have managed without her patience and assistance, she is worth or weight in gold to your company. I will have one very happy grandson this Christmas thanks to Hanna . Merry Christmas Hanna x

My issue was seen to very quickly and has been resolved by customer service (Julie). She was polite and helped me with my product complaint and was able to help me with a replacement product.

I asked alot from the team in adjusting my business brochures and they assisted without hassle. I cannot fault their professionalism

Simple design structure for my business cards, fast delivery and helpful, responsive customer service team. Been buying from here for years and will be buying for many years to come!

Juliet Sophia M needs a pay rise! incredible assistance from her end. Thank you for being such a life saver with my order.

I highly recommend Vistaprint. All products I received have been of high quality. The ready to use template option made it easy to create my business cards, loyalty cards and gift vouchers. Delivery is always within the estimated time frame. Great service!

Professionally presented with exact colours and fonts. A very easy to use online system to create bespoke business materials and a fair price. I will use VistaPrint again.

Navigating the website to make personalised funeral bookmarks was extremely easy during a difficult and sad time. Vistaprints templates made it as seamless as possible and it only took about 30mins from start to finish. On such a tight timeframe it was extremely impressive they arrived door to door within 48hours and looked even better in person. The price blew me away and the whole transaction start to finish helped reduce stress levels immensely. Very impressed and will definitely recommend.

Louie helped me with my design questions, Was super helpful and efficient.

Collins was great. He was efficient, polite and very helpful with designing my business card. Collins also had some great ideas involving the business card. Thank you VistaPrint for having such wonderful employees.

Ma. Julie Anne was fantastic! Customer serivce is spectacular.

I've used vistaprint several times over the years and the product is always great 👍 however, the delivery concept has to be the worst experiance I've struck in a buisness and I dont understand it. For example if you buy 5 signs all at once, that never means you'll receive all 5 at once. They often send it in multiple stages rather than in one shipment. For me personally this costs me heaps. I live remotely and it costs me 30 litres of fuel each way to get to the nearest post office only to find its a partial shipment and I need to go back several times, when the other shipment arrives. And in bigger orders it may mean 3 or 4 trips (1.5 hour round trip) all because they never package them in one order. If it wasn't for the fact that the product is usually good, I wouldn't use them due to this consistent delivery procedure, hence the 3 stars

Hit with a bulk shipping charge after payment. Not even sure this is legal!

Awesome Customer Service!
Prompt, helpful and understanding of my concerns and swift to sort out my issue .

I love dealing with Vistaprint as their team is always very polite, I feel understood and they are clear and supportive and happy to assist.

Had issue with an order but they were super helpful and made sure that I got exactly what I wanted

I designed a business card on canva. For ease they do printing (which is more expensive than vista) but I thought I'd try it. It took 4 days to get my item and when it arrived it was misaligned. They kindly refunded me so I started to explore if I could upload my design to vista as I had used these guys before and they were great.
I found it a lot easier than I thought to get my canvas design on vista and of course in true vista print style my item arrived within about 36 hours and the product was exactly as expected.. perfect!
Result was some perfect cards, in a quick time frame and a cheaper price.
I will definitely keep using these guys.