VistaPrint NO Reviews 

390
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The colours on my invitations did not come out as expected and they explained that this was either a design fail or a production fail. Either way they explained what the issue could have been from my... See more

Company replied

Rated 5 out of 5 stars

I’m genuinely impressed with both the quality and selection at Vistaprint. It’s an easy place to shop, and the great deals and promotions keep me coming back again and again. Jeg er virkelig for... See more

Rated 5 out of 5 stars

I had a great experience with VistaPrint. The quality of the printed products was really impressive – I ordered a banner, cards, a t-shirt and a mug, and everything turned out exactly as expected. T... See more

Rated 1 out of 5 stars

2 000 NOK face mask order. Three months, reordered through customer service twice (mail). No delivery. After calling the customer service I finally got an honest answer, not able to deliver. No i... See more

Company details

  1. Graphic Designer

About VistaPrint NO

Written by the company

VistaPrint gjør tilpasset trykk og markedsføring enkelt for millioner av små og mellomstore bedrifter over hele verden. VistaPrint-reisen vår begynte for 30 år siden med å gjenoppfinne visittkortet. I dag har vi utviklet oss langt utover det grunnleggende, og hjelper bedrifter med å vise seg frem på alle måter som betyr noe – fra iøynefallende skilt og fargerike klær til enhetlig emballasje og gjennomtenkte gaver.

Med over 13 fabrikker over hele verden, inkludert én i Nederland, hvor vår europeiske virksomhet holder til, tilbyr vi et bredt utvalg av tilpassbare produkter, inkludert visittkort, flyere, bannere, skilt, skrivesaker og merkede reklameartikler. Via et brukervennlig designstudio kan kunder velge blant ferdige maler eller laste opp sine egne design, og tilpasse størrelser, materialer og utførelser slik at de passer nøyaktig til deres behov.

VistaPrint støtter brukere på alle ferdighetsnivåer ved å kombinere enkle selvbetjeningsverktøy med ekspertassistanse innen design, døgnåpen brukerstøtte via e-post og live chat, samt telefonstøtte når du trenger det. Ved å kombinere intuitiv programvare, ekspertveiledning og pålitelig trykkproduksjon, hjelper VistaPrint bedriftseiere med å bygge merkevaresynlighet og holde seg konkurransedyktige.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

390 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(390)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good customer service!

The colours on my invitations did not come out as expected and they explained that this was either a design fail or a production fail. Either way they explained what the issue could have been from my side and allowed me to send updated design files and printed out new ones for me for free. They even allowed me to change the card material I used to make sure I got what I wanted. Super helpful and I will definitely order again!

September 24, 2026
VistaPrint NO logo

Reply from VistaPrint NO

Thank you for the wonderful review! We’re delighted to hear our care team was able to help identify the possible cause of the color issue, provide new design files, and reprint your invitations at no cost. We’re also pleased to hear that we could help you find a card material that better suited your needs. We look forward to assisting with your next project and providing continued satisfaction.

Rated 1 out of 5 stars

Wrong color.

September 22, 2026
VistaPrint NO logo

Reply from VistaPrint NO

Thank you for your feedback. We’re very sorry to hear that the recent business cards you received are the wrong color. We understand how disappointing this may be and apologize for any inconvenience caused. We will be sending you an email shortly requesting more details so our team can review this further and assist you appropriately.

Rated 5 out of 5 stars

Always helpful.

September 2, 2026
VistaPrint NO logo

Reply from VistaPrint NO

We are thrilled to know that our service has consistently been helpful and reliable for you. Your continued trust means a great deal to us, and we truly appreciate your support.

Rated 5 out of 5 stars

Delayed/missing shipment re-sent…

Delayed/missing shipment re-sent instantly upon request. Quick and effective contact through order specific logical pre-defined choices/options.

August 10, 2026
VistaPrint NO logo

Reply from VistaPrint NO

Thank you for your feedback! We're glad we could quickly resend your shipment and that you found our order-specific support options easy and effective to use. We appreciate your business and are happy we could help resolve the issue promptly!

Rated 5 out of 5 stars

The consultant was very helpful and…

The consultant was very helpful and wanted to get the best result for me! And your company succeeded! I am very pleased and recommend you for everyone in need for your products!

August 5, 2026
VistaPrint NO logo

Reply from VistaPrint NO

We are pleased to hear that you received such helpful and attentive assistance and that the final result met your expectations. We truly appreciate your kind words and support.

Rated 5 out of 5 stars
VistaPrint NO logo

Reply from VistaPrint NO

Thank you for your wonderful review! We're delighted to hear that you had a great experience with our care team.
We truly appreciate your kind words and your support. We look forward to assisting you with your next project!

Rated 5 out of 5 stars

Nice

Nice, quick and easy contact :D

July 20, 2026
VistaPrint NO logo

Reply from VistaPrint NO

We're glad to hear that you had a nice, quick, and easy experience. We appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

Very helpful and patient with my…

Very helpful and patient with my requests. I got the items I wanted in the best quality as always. THANK YOU!

July 14, 2026
VistaPrint NO logo

Reply from VistaPrint NO

We're delighted to hear that our team was helpful and patient and that you received the items you wanted with the quality you've come to expect.

Rated 5 out of 5 stars

They help and bring the best result for…

They help and bring the best result for me😊And they understand your needs and are most helpful

June 26, 2026
VistaPrint NO logo

Reply from VistaPrint NO

We are so happy to hear that we were able to assist you and provide the best results by understanding your specific needs!

Rated 1 out of 5 stars

Disappointing experience delivery delays and poor quality control

I ordered black business cards from this company, but unfortunately, the experience was far from perfect. First, the order did not arrive on time, and I had to wait an extra week for a replacement batch.When they finally arrived, the cards were covered in dust because the storage/packaging area was clearly not clean enough. Since my cards are solid black, the dust is very noticeable, and I now have to waste time cleaning them.To make matters worse, a significant portion of the cards were badly cut and have a white border along the edges. For black cards, this looks very unprofessional and unacceptable. If you order from here, be prepared to have a lot of patience—and a pair of scissors to fix their mistakes.

June 25, 2026
VistaPrint NO logo

Reply from VistaPrint NO

We sincerely apologize for the delay in delivery and the quality issues you encountered with your black business cards. This is not the standard we aim to deliver, and we understand how disappointing it must be—especially given the importance of a professional finish for your cards.

We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this.

Rated 2 out of 5 stars

Prints came with wrinkles

Prints came with wrinkles
The blueback quality not very good for a poster

June 22, 2026
VistaPrint NO logo

Reply from VistaPrint NO

We're sorry to hear that the print came with wrinkles on the posters ordered and apologize for any inconvenience caused. We'll be happy to see how best we can help with the issue experienced and so will be sending you an email with additional information.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, high quality

June 8, 2026
VistaPrint NO logo

Reply from VistaPrint NO

Thank you for your feedback. We're pleased to hear that you're happy with the delivery speed and quality of the product ordered.

Rated 5 out of 5 stars

It was a very good ordering experience…

It was a very good ordering experience because I could see the preview at the website before ordering it, that made my life so much easier! Beside that the product quality was very good and the delivery was made within the deadline.

June 8, 2026
VistaPrint NO logo

Reply from VistaPrint NO

We are delighted to hear that the preview feature made the ordering process easier for you and that you were pleased with the quality of your product. We are also glad your order arrived on time. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Service is great :-)

They did great. Helpful and product felt like high quality.

May 29, 2026
VistaPrint NO logo

Reply from VistaPrint NO

We are absolutely thrilled to receive such wonderful feedback from you. It is incredibly rewarding to know that our team did a great job assisting you and that you found our product to be of such high quality. Thank you for choosing us, and we look forward to working with you again in the future.

Rated 1 out of 5 stars

I did not receive the menus for my…

I did not receive the menus for my wedding and had to fight just to get access to my own designs, so I could pay a significant extra cost to have them emergency printed somewhere else.

I received no notification that my order would not arrive on time and only found out because I tracked and investigated the issue myself. The help center provided no real support or solution to get replacement menus delivered in time for such an important event.

This was an extremely stressful and disappointing experience, especially for something as important as a wedding. I will not be ordering again.

May 18, 2026
VistaPrint NO logo

Reply from VistaPrint NO

Thank you for your review submission. We're very sorry to hear that you did not receive the menus you ordered for your wedding. We can only imagine how disappointing this was for your and we truly apologize for any inconvenience caused. Please note that this is not a typical experience with us, and we'll definitely be looking into the matter, so we can prevent a future occurrence. We are so sorry we were not able to do more to assist with resolving the matter.

Rated 4 out of 5 stars

Still haven't got much of my order

Still haven't got much of my order, but they made contact reassuring me it is on its way. Hopefully it will be here soon.

May 18, 2026
VistaPrint NO logo

Reply from VistaPrint NO

We are so sorry to hear that you have not received all the items you ordered. Upon reviewing the account, we saw that the business card holders were shipped out, but there was an issue with making the delivery. As such, we've placed a free reorder for the two sets of card holders. Regarding the notebooks, we saw that there was a delay in the production process, but they are expected to be shipped and delivered to you soon. We understand how disappointing the delays may be for you, and we truly apologize for any inconvenience caused. For more details, feel free to contact us directly via www.vistaprint.no/kundeservice/help/.

Rated 5 out of 5 stars

Very satisfied

The help I got from the guy (Jørgen) via the chat, the very reasonable price and the product - all in all very satisfied.

May 12, 2026
VistaPrint NO logo

Reply from VistaPrint NO

We truly appreciate your recognition of our customer service. Our team works hard to provide timely and respectful assistance with every interaction.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look