Vitapoint | Everyday essentials Reviews 

541
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers had a great experience with this company. Customers frequently mention that orders arrive very quickly, often within twenty-four hours, and appreciate the reliable shipping service. Shoppers constantly praise the fantastic prices, noting that branded items cost considerably less than what they usually pay elsewhere. Buyers also share that websites are very simple to navigate and products are securely packed to prevent any damage. However, some reviewers were not happy with delivery services, mentioning issues with specific couriers dropping parcels off at odd hours. A few other people also felt that items received were incorrect or incomplete, leading to frustrating customer support experiences.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting the remarkably fast shipping and... See more

Product

Customers had positive experiences with product, highlighting great variety, bulk buying options, and highly... See more

Order

Customers consistently note ambiguous experiences with order, reflecting a stark contrast in their shopping... See more

Price

Reviewers mention positive feedback about price, highlighting that items are significantly cheaper than in... See more

Service

Users describe satisfaction with the service, highlighting speedy next day delivery, great prices, and timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick service from Vitapoint with my delivery - via Evri - although disappointing that the package was bashed in two separate corners. Thankfully the contents were fine thanks to the extra packaging i... See more

Company replied

Rated 4 out of 5 stars

I don’t know if having Evri do their deliveries is a recent change but previously, the next day delivery was reliable. My last order, placed at 17:15 on a Tuesday, notified shortly after of my orde... See more

Company replied

Rated 5 out of 5 stars

This is an absolutely fantastic company to buy from- not only is everything a bargain it very often comes next day delivery & FREE POST when you spend over £30 !!! There is nothing to not like- their... See more

Company replied

Rated 5 out of 5 stars

A FIRST CLASS FAULTLESS EXPERIENCE First time I have ordered from Vitapoint but it won’t be the last. Branded names at considerably less than other retailers . Not only that but I placed my or... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Do-it-Yourself Shop
  3. Health Food Store
  4. Supermarket
  5. Vitamin and Supplements Store

Written by the company

Vitapoint is a leading retailer in Health & Beauty, Vitamins, Toys and also household products with the lowest prices. Established in 2016, Vitapoint prides themselves in the service provided to all of its customers. Visit vitapoint.co.uk for some great offers now


Contact info

4.0

Great

TrustScore 4 out of 5

541 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(541)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dove

What I needed and cheaper than anywhere else and promp delivery

September 24, 2024
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

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Rated 4 out of 5 stars

Blackpack for the car bumper and trim for my car

I bought blackpack for my car's bumper and trim from vitapoint this is great stuff I leaves a nice finish
I got 6 can's but 2 were faulty l contacted vitapoint and was refunded for the two full transaction was hassle-free I would buy from vitapoint again many thanks 👍

September 24, 2024
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 3 out of 5 stars

I placed an order on Ebay at 17:07 on a…

I placed an order on Ebay at 17:07 on a Sunday, then immediately realised I had ordered the wrong product. Sent an Ebay request to cancel at 17:11 thats 4 minutes later, they replied at 18:06 saying item already posted unable to cancel. What...??

September 8, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We apologise for any inconvenience caused. We understand your frustration regarding the timing of your cancellation request. Unfortunately, due to our efficient processing and dispatch system, the order was already in the shipping process when your cancellation request was received just minutes later. Once an item is marked as dispatched, we are unable to cancel the order. However, we are committed to resolving this issue for you. Please contact us directly so we can assist you with a return or find another suitable solution. Your satisfaction is important to us. Once again we sincerely apologise .

Rated 5 out of 5 stars

i am very happy with my purchase and…

i am very happy with my purchase and the price I paid very fast delivery highly recommend seller

August 10, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you so much for your positive feedback! We're thrilled to hear that you're happy with your purchase, the price, and our fast delivery. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Quick delivery when supermarket outlets…

Quick delivery when supermarket outlets were out of stock!

August 26, 2024
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you so much for your positive feedback! We're thrilled to hear that you were satisfied with the quick delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!

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Rated 5 out of 5 stars
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Fast delivery good value for money free…

Good value for money free fast delivery over £30 brilliant variety of products excellent customer service

August 27, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Great products and excellent service

Great products and excellent service

August 25, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

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Rated 5 out of 5 stars

excellent value and service,will use…

excellent value and service,will use again

August 25, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Everything great,

Everything great,
Thanks a lot 👌

August 25, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Was easy to order

Was easy to order, good value, good quality, would buy from this company again service excellent

August 15, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

First time using Vita point

Needed various things, so found this company, got all my items quickly. Very useful will use again. Thank you. Annie.
Worth revisiting, thank you

August 23, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

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Rated 5 out of 5 stars

Tyres at a bargain price.

From ordering my cycle tyre, to delivery was such a quick process, and the tyre fits like a glove. Would definitely recommend.

August 21, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

hair today gone

i loveit very much

August 22, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

My shopping experience at vita point is…

My shopping experience at vita point is brilliant, it is easy to shop with them and also cheaper. My order also came before time. Talking with their customer service is easy and they solved my problem without any hassle.

August 16, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great shopping experience with Vita Point. It's fantastic to know that you found our prices competitive and that your order arrived ahead of time. We're also glad that our customer service team could assist you smoothly. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Excellent value & quick delivery

Have bought from company before and had good experience so no hesitation buying again. Prices are excellent and delivery is quick. Also items are well packaged. The Amazon delivery service is OK though tracking isn't great but goods arrive within a couple of days so no big deal.

August 9, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

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Rated 5 out of 5 stars

Easy and fast.

The ordering process was really easy and the delivery was really fast. The prices are very good too.

August 13, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Parcel came well packed

Parcel came well packed, on time and in good condition. Brilliant service.

August 22, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you for your kind feedback! We're thrilled to hear that your parcel arrived on time and in great condition. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Fantastic company

Fantastic company! Great for buying in bulk, especially for large families. Quick delivery and fantastic customer service. Thank you very much.

August 19, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you for the wonderful review! We're delighted to hear that our bulk options and quick delivery are helpful for your family. We truly appreciate your support and look forward to serving you again. Thanks for choosing us!

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