I received a towel rack and the quality was awfull, had to be put together and the picture on their website did not match the item received. The paint looked cheap and was badly made. It cost me expen... See more
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We just got this installed yesterday! and looks great! Came a bit more quickly than expected mounting hardware included although we felt the screws should have been longer. Not doing any chin-up on it... See more
Company replied
Great contact service for new customers! Vita Home is staying in touch, but: we are waiting for our purchase to arrive. We’ll share more information after hanging our steel art!? Tom and Jo... See more
Company replied
My husband loved his Porsche sign! There was a slight flaw in one section, where it appears the laser did not completely cut a small section. It does not impact the overall look of the piece so not... See more
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Company details
Written by the company
Grandmix is a company that offers distinctive and aesthetic solutions for bathroom products and various wall decor items. Our mission is to provide the highest quality designs that will make your homes special and add character to your living spaces, ensuring customer satisfaction at every step.
Contact info
8 THE GREEN STE 14691, 19901, DOVER, United States
- +1 3026688824
- info@grandmix.store
- vitahome.store
Hasn’t replied to negative reviews
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Towel Rack
I received a towel rack and the quality was awfull, had to be put together and the picture on their website did not match the item received. The paint looked cheap and was badly made. It cost me expensive but looked very cheap. Lesson learned not to buy from them again. In fairness when i complained they offered me a 30% discount, I am waiting on this to be refunded.
poor quality
beware the quality of their product. I bought a towel rack; what they advertise on their website looks very different. what I received is put together with bolts that protrude on the sides and are ugly; furthermore, quality of the wood shelves very poor, and the same is true for the paint.definitely not worth the price.
finally, they do not post one or 2 stars review on their website. I know from experience!
A company with integrity.
When I got my product there was an issue. I contacted them and they worked with me immediately to remedy the issue. It's nice to find a company that stands behind their products.
Great company
Great company! Had some issues with damage product due to shipping. Contacted customer service and they had a very good understanding and issued my refund right away!!

Reply from Grandmix
Unit was bent in three spots
Unit was bent in three spots. Cardboard marker was missing

Reply from Grandmix
I can’t give you any kind of rating…
I can’t give you any kind of rating since I have no tracking information and I have not received my item yet
At the date of my rating, I had not received my item yet

Reply from Grandmix
We happened to be out of town and our…
We happened to be out of town and our products were delivered with no problems. Excellent service

Reply from Grandmix
Beautiful high quality metal artwork.
My metal wall art arrived in about a week from placing the order. It was packaged well and didn’t get any damage during shipment. The metal was of high quality and beautifully painted. I was extremely happy with the product.
The accessories to hang it was adequate and even received extra pieces. It took my husband and I alittle time to hang all 4 pieces but I’m kinda of a perfectionist and wanted it exactly as the photo on website.
Well worth the time and expense, the spacers give it a 3D look, it’s beautiful and have received many compliments already.

Reply from Grandmix

Reply from Grandmix
Beautiful but damaged
Apart of the metal pushed through the shipping box and was bent. The box also had a bunch of holes in it when it was received.

Reply from Grandmix
The customer service was great!
The customer service was great. The person I spoke with was very prompt and helpful with my measurements. I would highly recommend this sight and will be using them in the future. Thanks again

Reply from Grandmix
For the price we paid with duty
For the price we paid with duty, not worth the money. Over $230.00 for two of the medium sized towel holders.

Reply from Grandmix
Item was exactly as expected and…
Item was exactly as expected and arrived with no damage. Fast shipment. Only thing was a little disappointed in the mounting screws. This piece deserves better mounting screws. Love the piece, good quality

Reply from Grandmix
I was delighted when the package…
I was delighted when the package arrived sooner than expected. My husband was thrilled with the metal art that he found online. It happened to be his birthday when it arrived :)

Reply from Grandmix
good qualty. good price too.
I think your product is beautifully done. I did love it and I am having very positive feed backs from my family and friends.

Reply from Grandmix
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