While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

rude and unprofessional

I really wanted this to work out, but I’ve had a terrible experience. I paid for a full month of hosting but only got about 4 days of actual uptime. The lag was constant, and then I lost my data entirely, which is a dealbreaker for any host. When I reached out to the owner (Betterdragon) for help, he was incredibly rude and unprofessional instead of actually fixing the problem. It seems like they’re just reselling low-quality services from providers like Powerdown. Definitely look for a more stable alternative.

April 14, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Worst Hosting Ever

Worst Hosting Ever
Any one listening here pls listen carefully
all of the other 5 star reviews are taken on the basis of free server
their paid server is very bad very means very the owner is abuser (just go check his discord server he sends abuse in annoucements)

April 12, 2026
Unprompted review
VitalCloud logo

Reply from VitalCloud

''This review is 100% fake and written by a competitor who was caught for fraud. —did you or your parents finally get out from jail ?

You are trying to label us as 'fraud' to hide your own history of running a scam service. Our users know the truth, and they see our uptime and performance daily. We don't hide behind lies and personal attacks like you do. We’ve reported this to Trustpilot for harassment. Good luck with your failing tactics."
I know who are you you are a kid who Dose not Have a Brain

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look