Vitaldesign Reviews 

12
TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

12 reviews

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4.2

All reviews

(12)

10 reviews in the last 12 months

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Rated 3 out of 5 stars

Still trying to adjust to the team…

Still trying to adjust to the team changes. It seems when we get adapted someone else that is new is brought in. Turn over for our product is hard to keep bringing people up to speed on what we do and what we want to focus on as our product is very specific and technical.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

A Strategic Partner That Delivers Results

As the Director of Marketing and Communications for the University of San Diego Hahn School of Nursing and Health Science, I've had the pleasure of working with Vital on our website redesign and ongoing digital marketing strategy.

What sets Vital apart is their commitment to understanding our school, our students, and the nursing profession. They took the time to learn our voice and culture, resulting in a website and marketing strategy that authentically represent who we are.

Vital has become a true extension of our team. They're responsive, collaborative, and thoughtful problem solvers who adapt quickly when priorities shift. Rather than pushing back, they work alongside us to find the best solutions.

I value our continued partnership and appreciate their strategic guidance, professionalism, and genuine investment in our success.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Vital Design is top notch in every way…

Vital Design is top notch in every way imaginable; creative, responsive, fast. They feel like an extension of our team and always have our brand's best interests in mind. One of the best agencies we've ever worked with, highly recommend!

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Strong PPC Partner and Easy to Work With

We have worked with VitalDesigns for over one year to support PPC marketing for the University of La Verne’s Professional Development Courses and La Verne Extended Learning programs, and our experience has been very positive.

Their team has been responsive, professional, and easy to work with. They took the time to understand our programs, our audiences, and the importance of reaching prospective students who are looking for career training and professional development opportunities. We have appreciated their support with campaign strategy, keyword direction, reporting, and ongoing adjustments to help improve performance.

What has stood out most is their communication and willingness to collaborate. They are open to feedback, quick to respond when we have questions, and helpful in explaining campaign results in a way that is easy to understand.

As our internal marketing structure continues to evolve, we have especially appreciated their support and professionalism throughout the transition. Overall, VitalDesigns has been a strong partner in helping us promote our programs and increase visibility for the University of La Verne’s continuing education and workforce training offerings.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

I have been working with Vital for over 15 years.

I have been working with Vital for over 15 years and they have always been extremely professional and knowledgeable. The Account team always goes above and beyond and the projects that we have done together are always on time and within the budget we've set. I'm very happy with Vital!

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

We love working with Vital

We love working with Vital, I look forward to our marketing meetings. Our paid search and display strategies are finally driving meaningful leads and pipeline. Their Paid Search & Social teams have us using multiple channels effectively, they are detail oriented, creative and results driven. We started with Vital in a lead gen retainer focusing on SEO, AIO & GEO and now we are using them for video, Paid Search and even branding services... big shoutout to Rylee!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

The Vital Design Paid Media Department Is Awesome

Working at Vital Design in the Paid Media department has been an incredibly rewarding experience. I get a ton of support, both from leadership and from teammates who genuinely want each other to succeed. The team is smart, collaborative, and fun to work with, which makes even the busiest days enjoyable. There’s a real sense of trust here. You’re encouraged to think strategically, try new ideas, and grow your skills without feeling like you’re on an island. It’s a place where good work is valued, people have your back, and the culture actually lives up to what it promises.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience all around.

Horrible experience all around.

They pretended to know what they were doing while gaslighting and charging more and more to fix the continuous mistakes they kept making.

They wasted so much money in both lost revenue and time. Not to mention the levels of frustration that I have never experienced working with any other company.

Almost bankrupted our company between the poorly managed ppc campaigns and website errors and downtime while using Vital. I can’t really express my full disappointment with them.

August 1, 2024
Unprompted review
Rated 4 out of 5 stars

Good agency

Good agency, really helpful and provided good advice for launching my new business.

May 20, 2018
Unprompted review

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