Awful. Had my bloods taken and I had an email saying my results were ready . Logged in to see my results which said that is was unavailable due to ‘ sample haemolysed’ Therefore I paid £136 for... See more
Company replied
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Awful. Had my bloods taken and I had an email saying my results were ready . Logged in to see my results which said that is was unavailable due to ‘ sample haemolysed’ Therefore I paid £136 for... See more
Company replied
booking a visit was super easy, no fluff, and the professional that come to my home was very efficient, really caring, non judgmental and made me feel at ease. i got my results pretty quick. im very s... See more
Company replied
It was straightforward but I has used a different company for an Hba1c test and it was followed by a doctor who explained it all. The HomaIR test gave me my IR result but it gave no background informa... See more
Fast delivery. Very responsive staff. Unbelievably quick results, within 5 hours of them receiving my test! Gave me more of an understanding into my hormones than I did before. It put my mind at ease... See more
Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.
71 - 75 Shelton Street, WC2H 9JQ, London, United Kingdom
No recent history of asking for reviews
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Replied to 87% of negative reviews
Typically replies within 2 weeks
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I've used a few of these services and Vitall is at the higher end of pricing. The tests options are generally good - they have a great breath of plans e.g. test by sex, sexuality, concern, however I was disappointed by the lack of follow up if they aren't able to complete a test. I had to reach out to customer services when, by my own fault, a test wasn't possible but I didn't get a response first time. The second time I was told retesting options were limited and advised to another group of tests with several I didn't need. This was a disappointing as I was able to find an alternative provider quickly who did offer what I needed. Considering this costs more, I expected more flexibility.

Reply from Vitall
I've done many DIY blood tests before, usually with a different company. This time I needed a more speciuality blood test which I couldn't do myself, and my usual provider only had appointments in London. Vitall gave me the flexibility to request a home visit, and the test results were available the following day!
Super quick turnaround, excellent service - genuinely couldn't have asked for me.

Reply from Vitall
Kept informed throughout. Good communication. Report easy to understand.

Reply from Vitall
Very easy, fast and straightforward service! Thank you!

Reply from Vitall
Test was fine but some of my sample haemolyzed and I couldn’t get the full results. The FAQs on their website say that they offer a free retest for this but I have been trying to get a hold of their customer service for a month now and no answer. No phone number to call. I spent a good amount of money for a comprehensive test and in the end didn’t receive results for everything.

Reply from Vitall
Vitall does its work quickly and efficiently! I genuinely can't fault them.

Reply from Vitall
The test was easy to do and send off. I gave the service only three stars, however, because I had to send it twice.
The first sample had apparently coagulated and was untestable. This was fair enough. I imagine it happens often. Trouble was, I heard nothing from them for weeks. I had to contact Vitall to find out what had happened to my sample and then I had to do another one.

Reply from Vitall
Fast and professional service. The instructions were very clear and made the whole process feel a lot less scary. The couple of personal questions I had were answered very quickly and clearly by the team, who were very friendly and understanding.
Even though it was the holiday season I got my results back in few days, giving me plenty of time to get them to my healthcare provider before the chaos of this time of year fully set in.
Fantastic service, would recommend.
fast delivery, easy to use, results came back 2 days after posting back to the lab ,would 100% use again
prompt service well informed but when one test failed was offered a repeat at £69 but found another provider who was just as efficient for £45 and a free repeat if you have a problem!

Reply from Vitall
I did the cholesterol test because Familial Hypercholesterolemia runs in my family. I'm only 32 but my results came back as borderline high, so now I know to keep an eye on it and make some lifestyle changes to support my cholesterol. The results came back super quickly and the test itself was really easy to do. I will be doing these every 6 months to make sure my levels are under control and not going into the red.
Quick and efficient results and easy to use.
Quick easy fingerprick test,very quick results sent day after by e-mail with informative report.Good service.
Did not have to wait long for my appointment, staff were friendly and professional.
Quick delivery of test kits. Had issues collecting samples via home test kit, they re-issued a replacement kit quickly and their customer service was very good as well. Ended up upgrading to a pharmacy blood collection, send the kit back Friday afternoon and had results 24h later.
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