Vitalplus Reviews 709

I have been sending cancellation emails to the customer service email for the past two days, I haven't received a confirmation that the subscription has been cancelled. What should be done?

SCAM SCAM SCAM !!! Be aware

I have been scammed by them like other people here. I have got convinced to try out their product as free trial and option to cancel the subscription. But I missed to cancel it within time. And they sent me invoice for 1 year even though in contract it was stated as 6 months validity. And when I enquired about invoices after 6 months, customer service lady told that 6 months invoice and products is split into 2 and send for 12 months.
Until then, I blamed myself for falling under their trap only.
But, now it is next level. Last november I confirmed twice over customer service call that cancellation of subscription after 12 months. And she clearly stated my subscription is already updated to cancel from January 2026. But they have sent invoice for this month as well.

I woke up very late now and searching these people. Anyway I am going to raise the complaint in "konsunenrverket"

If you are reading this, Spread this to your friends and family to bring awareness

Awful company! The salesperson told me that after the 2 months of trial vitamins I would get an offer if I wanted to continue which I never got. When I contacted customer services they just told me that I did not cancel in time and am now stuck with a year’s subscription. They say that you can cancel a subscription at any time but customer service told me I am now bound to them for a year. They sent me a small snippet of the phone conversation and I’m certain that that was the only time the salesperson said anything about a cancellation time. Throughout the conversation she said that I would at a later time get an offer IF I wanted to continue which I did not want. Scam company!!

hi,
I have been tricked into the same scandal. I was told that I will get tablets at discount rate for a month and then I can cancel whenever i want. Now when i sent them a mail saying I do not need the tablet, I have been told that I have signed years contract. I clearly told the selling person that I am new in Sweden and i do not understand Swedish. I was told that agreement is just for one month. They are lying to people. I am thinking of talking to police. This is very shameful.

Scam company, they just banned my account with my asset. I should have known their good reviews were fake, I had to report t() Spactel-capital

All of a sudden had a 69kr invoice via SVEA from Vitalplus.se. I called svea, they had no idea what it was about. Called Vitalplus.se they did not have any idea either. This month Svea doubbled the amount. Can not get hold of them I have not even purchased anything at the date that they are claiming.

This company is fraud!!! 0 star from me! Avoid them at all cost!

In a week moment did I sign up on a "great" deal with a phone salesman. I asked if I needed to do anything after and she answred that people choose to continue because they like it. Well little did I know that I now have to subscribe 1 year of these poor products where I pay more then twice in fees then I do for products. Customer service can not help because I didn't revoke the buy in time. Because I believed the sales woman. If I would recommend people anything is it to NOT buy anything from here.

Jessica!! Thank you so much. You where very friendly and helpful and brought a smile on my face. Good customers service.

The response I got was amazing. Very professional and service minded. Great.

SCAM AND FRAUD

Stay away.

They trick you to buy with a phone conversation. They aim for elderly people and people who came to Sweden recently and try to trick them in.

I am working on a collective act here to sue them and save some money of people in Sweden because my lawyer says there are actions there that can be labels as scam and fraud.

If you have the same experience, contact me here and I will help you.

Thank you so much for your great service and customer care services. Great appreciation goes to Jessica as well who works for you. She is very kind to customers.
Jean Marie

Very happy with how my case has been handled!
Thanks for the great work Jessica! You really made it easy for me.

Thankyou very much for your quick service.

Fast and prompt response from customer service. Thanks Jessica!

Had a short but very helpful experience regarding my unsubscription, the representative namely Jessica Andersson was very cooperative and swift in handling my case in a professional way. Many thanks to her and her team. Overall making my experience a very delightful one.

Jessica was very helpful and fixed my problem imediatly. Very nice. Five stars.

I had the best experience ever. All the respect for Jessica Andersson, she helped me a lot and she was very fast. Thank you for your understanding and for your good thoughts. About the Vitamins I tried them only for 3 weeks and after I stopped. Maybe I'll try them in future. Keep up the good work. 👏👏👏
Kind regards Georgiana Muraru

Great, and helping so fast to resolve the problem about the payment . Thank you jessica.