vitamingo.co.uk Reviews 

256
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick delivery service, with many orders arriving earlier than expected, sometimes even within 24 hours. People appreciate the competitive pricing and the availability of products, including hard-to-find US brands. The overall service is frequently described as brilliant, efficient, and straightforward, with many consumers planning to reorder due to the positive experience. However, some customers also noted issues with product packaging, receiving items with damaged boxes or open seals. A few other people also felt that the expiry dates on some products were too short, especially for items not used daily.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Product

Users describe positive interactions with product, often highlighting the competitive prices and the ability... See more

Order

Reviewers highlight positive aspects of order, with many customers reporting faultless experiences and quick,... See more

Service

Customers had positive experiences with service, often highlighting the prompt and fast delivery of their... See more

Price

Consumers find price to be positive, with many reviewers highlighting the low and competitive pricing of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vitamingo had the US products I required at a reasonable price. My purchase was efficient and straightforward. Plus the delivery of my order was very quick, arriving earlier than expected. All in al... See more

Rated 5 out of 5 stars

Can’t recommend enough. Only stockist I could find of the 10% product I was after. Quick checkout and super quick dispatch. Don’t forget the 10% discount code and after your first order you’ll receive... See more

Rated 5 out of 5 stars

Right products at very competitive prices. Delivered before I could blink. Brilliant service, will certainly re-order more in future. Thanks

Rated 5 out of 5 stars

Delivery is always quick, well packed, happy with purchase, especially with some US brands products, find this website super convivence, thanks


Company details

  1. Vitamin and Supplements Store

Written by the company

VitaminGo is a UK based business dedicated to optimizing the health and well-being of our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

256 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(256)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Really happy with my order

Really happy with my order, these are a nightmare to find in the UK, normally pay a lot more from the US and wait 2 weeks for delivery

2 Days delivered!!! I’m very please, you have saved the day Vitamingo thank you 🙏

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Everyone be careful especially about…

Everyone be careful especially about date one years ago I bought one vitamin was out of date I’ve tried to call them they didn’t answer me after few emails they answered. Also this year I bought multivitamin for fertility which is coasting me £76 the date was removed firstly I said it’s ok but when called to company they said even the bottle for vitamin changed now it’s look very old. I’ve returned but again nobody answered very funny even they don’t care about regular costumers

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Do not purchase!

Received item damaged. Item was sent in an envelope and when I contacted them they said we send out all items in envelopes. The item I ordered was a gift and the box and item itself was in an unbelievable state. Unhelpful customer service - they offered to send me a spare box in the post. What a joke!

I strongly advise you all do not purchase on here.

December 14, 2024
Unprompted review
vitamingo.co.uk logo

Reply from vitamingo.co.uk

Thank you for your feedback. We are sorry to hear about your disappointment with your purchase and would like to clarify the situation for transparency.

The item you ordered is a beauty product, and while the box does not impact the product's quality or usability, we understand that packaging can matter when the item is intended as a gift. However, the order was not marked as a gift, which is why it was shipped in our standard packaging.

Upon hearing your concerns, we promptly offered to send a replacement box in perfect condition to address the issue, even though the product itself was not damaged. Additionally, we went above and beyond by offering a full refund, despite the fact that the product was in usable condition. Unfortunately, you declined these reasonable resolutions and instead insisted on receiving a second product for free, which is not in line with our policies.

We strive to provide excellent customer service and accommodate reasonable requests to ensure our customers are satisfied. If there is anything further we can do to assist within these guidelines, please don’t hesitate to reach out to us directly.

Thank you for your understanding.

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Rated 5 out of 5 stars

First time using there

First time using there, very Quick reposnse, within mins of asking whether bottle was Glass or plastic.

And turned up the next day, very happy with the services and the product.

July 25, 2024
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Rated 2 out of 5 stars

Take a long time to reply

Take a long time to reply, don’t respond to the questions I asked as they sent me incorrect tablets that’s were supposed to be for a child not an adult! an expiry date that ran out in June 2024 only just received them in April 2024! Offered 20% off? I’d rather have tablets that have a long expiry date that I’ve paid for!
Shame because I’d heard good things about this site..

April 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Experience with Vitamingo

I have been ordering from Vitamingo for quite some time now, and I have never taken the time to write a review until now. I must say, my experience has been exceptional.

Vitamingo is incredibly well-equipped, and their website is user-friendly. The prices are always spot-on, and I have never experienced any issues with delivery timeframes.

I will definitely be using Vitamingo again, and I highly recommend them to others.

April 13, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experiance

Terrible ! Received product badly damaged no apologies for this or immediate refund had to keep on for a response Awful customer care lost my money and have no product has have to jump through hoops sending damaged product back Why when given photos and information what if gets lost in post on return ? Then say id no sent it very bad service

March 29, 2024
Unprompted review

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