Too many offers of other supplements
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered, but too many “extras” added on, not wanted
Company replied
Straightforward, too many extra adds
Company replied
I am interested on if it works so I didn’t want all the add ons
Company replied
Company details
Written by the company
Vitaslimex offers a daily metabolic support supplement formulated to help with weight management, digestion, and everyday energy. Made with natural ingredients, it's designed for safe, ongoing use with no prescription required. Every order comes with a 30-day money-back guarantee, free shipping, and 24/7 customer support.
Contact info
United States
- vitaslimex.uk
3.3
Average
196 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 69% of negative reviews
Typically replies within 48 hours
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Did not like being bombarded by offers…
Did not like being bombarded by offers in order to complete my order. Otherwise, quick and easy.
October 21, 2026
Unprompted review
Massive con
Massive con - beware of social media ads. Promise £19.99 for 3 months supply and then charge 19.99 and 39.98. Immediately emailed to cancel but nothing back. Will follow up with fraud at the bank once pending cleared. Beware thought safe going through Apple Pay. Not safe
October 21, 2026
Unprompted review
Reply from Vitaslimex
Hello, thank you for letting us know. Each package on our order page is shown with its price per bottle and its total price before payment, so a total that’s higher than the per-bottle price is often linked to a multi-bottle package or a recurring plan chosen alongside a one-time order.
We’re sorry this has caused you concern, and we’d like to make sure you get a proper reply. Please contact us via our support page (https://support.vitaslimex.com/hc/en-de) with your order number or the email used at checkout, so our team can find your order and follow up with you directly.
You’ve charged me £60…….
You’ve charged me £60…….
Why???
I clicked pay on £19.99 yet somehow I have another transaction for £39.99
Not happy…..
Feels like a scam!
October 20, 2026
Unprompted review
Reply from Vitaslimex
Hi, thank you for asking. On our order page, every package lists its price per bottle along with the full total before you pay, and an additional payment appearing alongside the first is often tied to a multi-bottle package or a recurring plan selected at checkout.
We’re sorry for the surprise, and we’d like to look into your order directly. Please contact us via our support page (https://support.vitaslimex.com/hc/en-de) with your order number, and our team will go through it with you.
Poor ordering experience
Poor ordering experience, advert is £19.99 but the photo is for 3 packets. When using Apple Pay you are charged £19.99 including delivery and then straight after £39.98 is taken from the same account. Small print shows per packet, but as Apple Pay only confirms £19.99 transaction I didn't expect my order to be £60. Tried to cancel within an hour of ordering, but this was declined, they tried to offer me a discount to keep the items - clearly happens a lot. Very poor way to get people to spend more than they think.
If you were confident in the pricing you'd be transparent when paying and charge 1 x £59.97 and not £19.99 followed by a further transaction. This is not transparent or fair - I am not happy with the offer from your customer service team. 25% discount or refund at my cost for a refund which may take weeks
October 19, 2026
Unprompted review
Reply from Vitaslimex
Hello, thank you for the detailed feedback. Our order page shows each package with its price per bottle and its total price before payment, and a second payment alongside the first is often linked to a multi-bottle package or a recurring plan chosen with a one-time order.
We’re sorry the total wasn’t what you expected. We’d like our team to review your order and the options available, so please contact us via our support page (https://support.vitaslimex.com/hc/en-de) with your order number.
VITASLIMEX. SCAM!!! SCAM!!! SCAN!!
This product does absolutely nothing for you and you can’t get a response from them. PLUS they take further subscriptions from you - even though you haven’t signed up for this!!! DON’T BUY FROM THEM!!!
October 9, 2026
Unprompted review
Reply from Vitaslimex
Hello, thank you for sharing this. Results vary from person to person, and weight-management support may take several weeks of consistent use alongside a balanced diet, hydration and regular activity. Individual results are not guaranteed.
As for payments, an additional charge is often linked to a multi-bottle package or a recurring plan selected at checkout, and we’d like our team to look into your order and any recurring plan attached to it.
We’d also like to make sure you get a proper reply, so please contact us via our support page (https://support.vitaslimex.com/hc/en-de) with your order number.
Misleading advertising
Special offer of £19.99, so I thought! Then another amount of £39.99 went out of my account. I tried to cancel before I’d even received the confirmation. Told it was too late and I could either have a 25% refund or return it at my own expense as it was my fault. Tried to explain that the advertising was misleading, and the claim to Dragons Den was false.
If the price is for just one bottle then why strike through the £59.99 which suggests customers are getting the 3 pack for £19.99. And the number of add ons is scary and the option to decline them is not clear with the font almost diminished making it hard to pick out.
I queried a few times but kept being given the same answer and that they would clarify again the returns process. I didn’t need clarification ! I needed recognition that the advertising is misleading and they would honour my return with a prepaid postage label - they declined.
Based on the number of reviews already with exactly the same issue, I would tell others to avoid this site and their offering.
I did ask for the CEO’s business email address to direct my complaint to them but was told they won’t give out personal information. I told them it was a business email I wanted and this should be readily available - again they declined!
October 18, 2026
Unprompted review
Reply from Vitaslimex
Hello, thank you for taking the time to share such detailed feedback. Each package on our order page shows its price per bottle and its total price before payment, and any additional offers are optional extras that aren’t required to complete an order. A second payment appearing alongside the first is often linked to a multi-bottle package or a recurring plan selected at checkout.
We’re sorry this wasn’t the experience you were hoping for, and we’ve noted your comments about the ordering process. Our team would like to review your order and the options available to you, so please contact us via our support page (https://support.vitaslimex.com/hc/en-de) with your order number.
Not tried yet but like too get started
Not tried yet but like too get started
October 19, 2026
Unprompted review
Reply from Vitaslimex
Thank you so much for your rating! We hope you enjoy getting started with Vitaslimex, and we’d love to hear how it goes.
You’re likely to get an unwanted surprise at checkout
Difficult to order exactly the amount you want.
Thought I was ordering 1 bottle @£19.99, turns out it was 3 bottles EACH at £19.99….+ they added on 2 bottles at a special price and assumed I wanted a subscription!!!
Be very wary.
I ordered via an ad on Facebook which mentioned Vitaslimex being endorsed by experts from Dragons’ Den. This isn’t true and therefore I will be returning £84.96 worth of goods …..yes, that was a shock when it showed up at checkout. Unable to back out or cancel order and have been given 2 options, neither acceptable
1. Is to keep the goods and receive a partial 25% refund….hmmm, no thanks!
2. To return the goods, unopened, at my own expense to an address in The Netherlands, which is a much longer process and sounds a bit dodgy, so,….hmmm, not happy with this either.
My advice, steer well clear.
Edit
After reading the response from Vitaslimex, my opinion is still to treat this company with caution.
DO YOUR RESEARCH.
If you see an advert on social media, check out the profile of the people leaving the favourable reviews.
Google….there’s lots of info about Vitaslimex.
The ad I saw on Facebook is no longer visible.
Check out the warnings from Deborah Meaden and Sara Davies from Dragon’s Den.
The BBC programme did not feature Vitaslimex.
They have apparently given repeated warnings that they DO NOT endorse this or any other weight loss tablets.
For this reason I believe Vitaslimex should be refunding all my money and paying the postage costs for the products to be returned as their behaviour was fraudulent.
The fact that the advert claimed the Dragons Den experts ALL wanted to support/invest in Vitaslimex was what convinced me to make an order.
I will be taking this further and reject their response.
They claim the ordering page is clear.
I reject that.
There also wasn’t an opportunity to review my order before paying.
The ordering process is not clear.
As a first time customer, I certainly didn’t want 5 bottles of Vitaslimex supplements and now that I’m aware of the way they do business, I won’t be sampling the products.
Simply, if they had responded favourably to my request to remove the additional items from my order, I would have continued with my order.
But as they said their ordering process works very quickly and orders are ‘sent to fulfilment’ really quickly….i had to accept their response order was on its way.
A friend had a similar experience with aircon units.
It was a complete nightmare and cost them A LOT of money to return the items….to China!!
We’ll see what happens.
October 17, 2026
Unprompted review
Reply from Vitaslimex
Hello, thank you for sharing this. On our order page, every package lists the price per bottle along with the full total before payment, and additional offers are optional extras.
A total higher than a single bottle’s price is often linked to a multi-bottle package or a recurring plan chosen at checkout. We’re sorry this wasn’t what you were expecting.
We’d like our team to review your order and talk through the options with you, so please contact us via our support page (https://support.vitaslimex.com/hc/en-de) with your order number.
It was very straightforward ordering…
It was very straightforward ordering what was recommended to me. Although after that I didn’t agree with all the other offers it then was giving me before completion of sale.
October 18, 2026
Unprompted review
Reply from Vitaslimex
Hi, thank you for your feedback, and we’re glad ordering was straightforward.
Any additional offers shown before completing an order are entirely optional extras, and skipping them has no effect on your purchase. We’re sorry if there were more than you expected, and we appreciate you letting us know.
A quick and easy purchase
A quick and easy purchase, now to see if this really works!!
October 18, 2026
Unprompted review
Reply from Vitaslimex
Thank you so much for your rating! We’re glad your purchase was quick and easy.
Results vary from person to person, and we’d love to hear how it goes.
Should have checked here first…
Should have checked here first! As with other customers, i ordered a one off bundle for £19.99 then they attempted two further payments of £39.98 each. Fortunately my bank blocked them. I have emailed to cancel the order but I don’t live in much hope of a response as others have not had a reply. Website not clear - avoid!!!!
October 18, 2026
Unprompted review
Reply from Vitaslimex
Hi, thank you for letting us know. Our order page shows each package with its price per bottle and its total price before payment, and additional payment requests appearing alongside the first are often linked to a multi-bottle package or a recurring plan selected at checkout.
We’re sorry for the worry this has caused. If you’ve already emailed us, please also contact us via our support page (https://support.vitaslimex.com/hc/en-de) with your order number so our team can match it up and follow up with you.
HIDDEN CHARGES!!!!
HIDDEN CHARGES!!!!
Paid “offer” price of £19.99 but when payment went through further £39.98 was taken out. There was no mention of it!!!!
Paid via ApplePay, have no confirmation email, no reference number- just extra charges that company forgot to mention!
Very misleading advertising! Stay away!!!!
October 18, 2026
Unprompted review
Reply from Vitaslimex
Hello, thank you for your feedback. Each package on our order page is shown with its price per bottle and its full total before payment, and a second payment alongside the first is often linked to a multi-bottle package or a recurring plan chosen at checkout.
We’re sorry this wasn’t what you were expecting. If you haven’t received your order confirmation, please contact us via our support page (https://support.vitaslimex.com/hc/en-de) with the email used at checkout, and we’ll gladly check your order.
Very misleading ordering process
Very misleading ordering process. You think you are only paying £49.98. But your bank shows another payment of £24.99. By only showing you the individual price.
October 17, 2026
Unprompted review
Reply from Vitaslimex
Hello, thank you for your feedback. Our order page shows each package with its price per bottle and its full total before payment, so an additional payment alongside the first is often linked to a multi-bottle package or a recurring plan selected at checkout.
We’re sorry this wasn’t what you were expecting. We’d like our team to check your order, so please contact us via our support page (https://support.vitaslimex.com/hc/en-de) with your order number.
Easy to order
October 17, 2026
Unprompted review
Reply from Vitaslimex
Thank you so much for your rating!
We’re glad ordering was easy for you, and we hope you enjoy Vitaslimex.
Informative and reviews
October 17, 2026
Unprompted review
Reply from Vitaslimex
Thank you so much for your rating!
We’re glad you found the information helpful, and we hope you enjoy Vitaslimex.
Too many add ons which I found…
Too many add ons which I found disappointing as if it is supposed to be that good well surely you don’t need anything else. I will give it a try as nearly at the end of my weight loss journey so everything has slowed down a little, so hopefully this will help me to get the results I wish.
October 17, 2026
Unprompted review
Reply from Vitaslimex
Hi, thank you for your feedback. Any additional offers shown during checkout are entirely optional extras, and they’re never required to complete your Vitaslimex order.
We’re sorry if there were more than you expected. We hope you enjoy trying it. Results vary from person to person, and we wish you all the best on your journey.
Well I wasn’t sure if it was a one time…
Well I wasn’t sure if it was a one time perchance or if it was a subscription coz I don’t want a subscription just a one time buy to see if it works coz nothing else I have tried has worked so far
October 17, 2026
Unprompted review
Reply from Vitaslimex
Hi, thank you for your feedback. We want you to be completely clear about what you ordered, so our team will gladly confirm exactly what your order includes and whether any recurring plan is attached to it.
Please contact us via our support page (https://support.vitaslimex.com/hc/en-de) with your order number or the email used at checkout, and we’ll follow up with you directly. We hope you enjoy trying Vitaslimex.
Ordered as a trial and paid offer price…
Ordered as a trial and paid offer price of 19.99 , checked my bank and a further amount has been taken , this was not clear on the order , i have emailed and no reply , i also see other reviews the same
October 16, 2026
Unprompted review
Reply from Vitaslimex
Hello, thank you for letting us know. Each package on our order page is shown with its price per bottle and its total price before payment, and a further payment appearing alongside the first is often linked to a multi-bottle package or a recurring plan selected at checkout.
We’re sorry for the concern this has caused. Please contact us via our support page (https://support.vitaslimex.com/hc/en-de) with your order number or the email used at checkout, so our team can match it with your email and follow up with you directly.
Very misleading ordering process
Very misleading ordering process. You think you are only paying £19.99. But your bank shows another payment of £39.99. By only showing you the individual price. Plus they offer you the app for £0.01 but you can't get it on the App Store you have to download it directly from them, which is a bit suspicious. I won't be downloading it. Looks to risky. We will see if these pills actually work or if they are another con, when and if I receive them.
October 16, 2026
Unprompted review
Reply from Vitaslimex
Hello, thank you for your feedback. Each package on our order page is shown with its price per bottle and its total price before payment, and an additional payment alongside the first is often linked to a multi-bottle package or a recurring plan selected at checkout.
Any additional offers shown during checkout are entirely optional, and you’re welcome to skip them, as you’ve done. We’re sorry this wasn’t what you were expecting. We’d like our team to check your order, so please contact us via our support page (https://support.vitaslimex.com/hc/en-de) with your order number.
Reply from Vitaslimex
Thank you for your rating! We’re glad you found ordering straightforward.
Any additional offers shown during checkout are entirely optional extras, and skipping them has no effect on your purchase.
We’re sorry if there were more than you expected, and we appreciate your feedback.
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