While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.5

Bad

TrustScore 1.5 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(206)

53 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Had received 2 letters from De Schoor

Had received 2 letters from De Schoor. .Vitens had sent them letters in claims for my home ??

Why would Vitens send 2 letters to De Schoor ?
The question is/was is visiting De Schoor with their Vitens account?

De Schoor will have details of the actual dates..

15 pm yesterday..someone went into my email...

July 21, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Conflicting Information

Their customer service does not know what they are talking about. One the day of the move, they mentioned that no action was needed on my part. 3 months later, they claim that I need to provide my meter readings.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service

Worst customer service.
I called them to report issue with low pressure water after maintenance work in neighbourhood.
When I told operator about issue and ask to fix problem, operator said that they are NOT gonna fix it and I has to handle it by myself.

February 7, 2025
Unprompted review
Show reviews in all languages. (206 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look