Vivaia Reviews 38

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Their customer service was wonderful. The staff where very helpful and polite. I would recommend them to my friends and I have.

Rated 5 out of 5 stars

I only buy shoes, booties, boots, kitten heels, flats—all my shoes from Vivaia. They are so comfortable and sophisticated in appearance. My most recent purchase was the kitten heel slouch boots that a... See more

Rated 5 out of 5 stars

I love the passion if this company in turning our largest waste product into quality and beautiful shoes. The shoes from this co. is not only beautiful but of great quality and comfortable. As a lover... See more

Rated 4 out of 5 stars

I heard about this brand on Pinterest. I liked the design of the shoes, then I was interested by their special comfort. When I got them everything was as promised: the size, the comfort, the colou... See more

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4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 5 out of 5 stars

Finding shoes online is always a risky, but not with Vivaia

Finding shoes online is always a risky but not these shoes. They are the most comfortable shoes and very lightweight. Exactly as described on their website. Delivery was also great and even arrived a day before what I was told. Will be buying again without a doubt. Recommend everyone to give it a go, there will be no regrets !

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

All my shoes are VIVAIA.

I only buy shoes, booties, boots, kitten heels, flats—all my shoes from Vivaia. They are so comfortable and sophisticated in appearance. My most recent purchase was the kitten heel slouch boots that are made of wool. They are beautiful and so comfortable and water repellent. I am a customer for life.

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

Love these shoes and boots

Shoes and boots are cute, comfortable & fit true to size. They are as depicted on the website. Material is high quality and has some give for those of us with wide feet. Customer service is excellent. Returns and exchanges are quick and hassle-free.

November 7, 2025
Unprompted review
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Rated 5 out of 5 stars

So comfy

I have bought many pairs of Vivaia, and my recent purchase of the sport sandals was excellent. They not only make me a little taller but they are so cushioned they are so easy to walk for hours. A great buy. They also arrive quickly and we live in a rural area of NSW.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

The Vivaia "sneaker boots" are pure comfort and stylish.

I bought a of pair Vivaia "sneaker boots" and couldn't be happier, these Vivaia boots are pure comfort! I love take them on long walks, and they really help make my outfits look more put together. Also, Vivaia's customer service is fantastic! I had to return my size 38 for a 39, and the whole process was a breeze, quick and easy.

October 24, 2025
Unprompted review
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Rated 5 out of 5 stars

I´m very satisfied with Vivaia

I´m very satisfied with Vivaia. The delivery was reliable. The customer service is super efficient.
Nothing to complain about the quality of the shoes, it is just perfect. The shoes are comfortable, beautiful and true to the size. I shall absolutely continue to buy shoes from them!

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Their customer service is impeccable. I have about 30 pairs of their shoes and recently had some issues with a pair of leg warmers as I got an allergic reaction.
I sent pics, they were super helpful and a pleasure the deal with. Not to mention the shoes are so comfy and pretty.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great Shopping Experience

I love both Vivaia's shoes and their website. The latter is organized so shopping on it is easy and fun. The shoes I bought from them are exceptional and the customer service is too.

July 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Stylish and comfortable

I bought a pair of silver Azura's for an upcoming wedding. They look great and I am very pleased.
I originally ordered a 7 and they were too long so I called and was sent a replacement pair of 6.5's within days; return of the 7's was quick, free and painless.
I have a bunion and this shoe is so comfortable to wear.
I am sure I will purchase another pair of Vivaia's after this experience.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Vivaia - great shoes, great service.

Vivaia not only makes great shoes, their customer service is great. The website is easy to use and delivery is prompt. I am loving the two pairs of shoes I have bought: sandals and sneakers. They fit great (both right out of the box which is a great sign of an happy life together) and are completely comfortable. I can’t think of a better product!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Viva Vivaia!

I have ordered from Vivaia several times as I love their products - quality, assortment, unique design... Excellent customer support - responsive and helpful. I have also purchased a pair of shoes for my mom as well as a friend and they both love them and want more. Strongly recommend!

May 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Extraordinary customer service!

I am absolutely DELIGHTED with Vivaia's customer service. My package didn’t make it to me at first, due to no fault on Vivaia’s part, but they cheerfully sent me a second pair without any hesitation or cost to me. And then they followed up with me via email (a real person, not automated) to make sure I was completely happy. I will be a repeat customer for sure! And oh yes, I just love my new shoes!!

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Won’t be my last pair of shoes

I have wide feet and find it difficult to find comfortable and stylish shoes. Vivaia does it. I ordered the slip on unisex sneakers in black and love them. I just have to decide what to order next!

March 25, 2025
Unprompted review

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