I bought a nail clipper from Viva Instruments and couldn’t be happier with it. The quality is outstanding — sharp, precise, and easy to use. Delivery was fast, and the packaging was neat and professio... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First order with Viva instruments was very easy, product arrived quickly, very well packaged. Excellent quality equipment and does exactly what it says. So pleased I decided to use this British compa... See more
Company replied
We were looking for the best scissors for cutting podiatry felt. The combination of thick felt with strong adhesive on one side made this difficult with conventional scissors. The Vivainstruments scis... See more
I don't normally write reviews but on purchasing my Toenail Nipper Clipper VP107 felt I had to. I found it to be of a very high quality manufacture, easily handled, extremely sharp and accurate and ce... See more
Company replied
Company details
Written by the company
Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.
Contact info
Unit 18 - 26 Greenhill House, Greenhill Crescent , WD18 8JA, Watford, United Kingdom
- 020 3488 0546
- info@vivainstruments.co.uk
- vivainstruments.co.uk
4.7
Excellent
299 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from vivainstruments.co.uk
Dear James,
Thank you for your positive feedback! We’re thrilled to hear you were satisfied with our efficiency, service, and product quality. Your satisfaction is our motivation, and we look forward to serving you again soon!
Thank you,
Viva Instruments
Advertisement
Shop states it was delivered but not…
Shop states it was delivered but not the case.
I have 3 security cameras covering the front of the house and can verify no delivery. Also checked mailbox and nothing there either.
Update: Viva Instruments acknowledge shipment still in transit and advise that delivery should occur this week. Time will tell.
July 20, 2025
Reply from vivainstruments.co.uk
Dear John,
Thank you for bringing this to our attention. We can confirm that your order was dispatched on time, and once it’s out for delivery, it’s handled by the courier. However, we’re very sorry to hear that you haven’t received your items despite the shop’s confirmation of delivery.
We take this matter seriously and have already begun investigating the issue with the courier. Our team will reach out to you directly via email to gather further details and work toward resolving this as quickly as possible.
In the meantime, we appreciate your vigilance in checking your security cameras and mailbox. Your cooperation will help us get to the bottom of this. Please rest assured, we’re committed to ensuring you receive your order or a suitable resolution.
Thank you for your patience, and we’ll be in touch soon.
Viva Instruments
Seamless transaction.
June 28, 2025
Reply from vivainstruments.co.uk
Dear Patrick,
Thank you for your review! We’re delighted to hear your experience was seamless—that’s exactly what we strive for. We appreciate your trust and look forward to serving you again!
Thank you,
Viva Instruments
Pleasantly surprised with value and quality
After disappointment with another supplier, I wanted to try somewhere new. I found Viva online, was impressed by the range, and ordered 2 sets of clippers as a trial. They arrived in very quick time, were excellent quality, and much better than more expensive clippers I had been using. I would definitely recommend based on this purchase alone.
June 20, 2025
Reply from vivainstruments.co.uk
Dear Pamela,
Thank you for taking the time to share your experience! We’re so glad you gave us a try and were impressed with the quality and speed of your order—especially after previous disappointments. It means a lot to hear that our clippers outperformed even more expensive options, and we truly appreciate your recommendation. Looking forward to serving you again soon!
Thank you,
Viva Instruments
Reply from vivainstruments.co.uk
Dear Tony,
Thank you for your kind words! We’re delighted to hear you’re happy with your purchase and that everything arrived promptly, as described, and is working perfectly. Your satisfaction is our top priority, and we hope to serve you again soon!
Thank you,
Viva Instruments
Advertisement
Quality and prompt delivery
The nail clipper looks and feels like a quality item. It was delivered promptly.
June 18, 2025
Great service and quick delivery.
May 19, 2025
Great quality once more from Viva
Great quality once more from Viva, with good delivery times.
May 19, 2025
Great company fantastic product
May 1, 2025
Advertisement
Lovely looking scissors set not usable
Lovely looking scissors set, but not sharp or fluid as they are stiff and blunt.
Unusable until sharpened and oiled or tension changed somehow
April 27, 2025
it arrived on time and is excellent
April 23, 2025
Very quick delivery
Very quick delivery. Very fine and sharp scissors - just right for the job!
April 20, 2025
High Quality Clippers
The product is a little more expensive than the norm but is of the highest surgical quality and easily copes with the toughest toenails which I found difficult to cut until I bought these. They are very sharp but their design allows precise control over the amount removed so no mishaps so far! Too early to tell if they retain their sharpness over time but I only have them for personal use.
April 18, 2025
Advertisement
Exactly what my husband was looking for…
Exactly what my husband was looking for and he is delighted.
April 18, 2025
Excellent product at a fair price
Excellent product at a fair price, delivered on time.
March 30, 2025
Advertisement
Seem really well made
February 22, 2025
Great product
Great product, sturdy and exactly what my elderly dad was looking for.
February 20, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.