Freaking hell I am so impressed! I ordered some Peter Murphy vinyls and a hardback book to South Africa, and Cadiz were so very helpful & kind arranging a courier to ensure everything arrived. They h... See more
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See what reviewers are saying
For customers in Germany are purchases in the UK on back of customs after Brexit a pain. Especially an experienced company like you know how to handle this mess to avoid to be a national only player... See more
Absolutely amazing,I bought an item that was out of stock n the refund was issued instantly. I also bought a huge Joe Strummer poster n not only did it arrive next day but I was sent 2 n some lovely e... See more
My concern over virulent USPS postal carriers damaging when delivering my signed posters was assuaged expertly by the Vive le Shop representative via personal email response. He was more than good as... See more
Company details
Written by the company
Music Mail Order direct to fans
Contact info
13 Harmony Place, Copperas Street, SE8 3FE, London, United Kingdom
- 02086923555
- viveleshopmo@cadizmusic.co.uk
- viveleshop.com
People also looked at
Automated email that is sent is…
Automated email that is sent is misleading, causing the customer to believe the order has been posted - when in fact it hasn't.
Never have any problems
Never have any problems, products always great value.
Only thing is, wish they could let you know when the item has been shipped.

Reply from Viveleshop / Cadiz Merch
Was pleased with my experience.very…
Was pleased with my experience.very prompt service.
Quick fast efficient service
Very good indeed had no problems
Excellent service
Really easy!!!
great service reliable
Buy with confidence
Everything I've ordered so far has been at reasonable prices, in decent packaging, and arrived promptly.
Faultless service
Item
Item: £12 shipping cost:10 Spanish customs €6,22, total payed €32,22 for a simple CD

Reply from Viveleshop / Cadiz Merch
Excellent service thanks 😊
Ordered from Cadiz/Viveleshop before
Ordered from Cadiz/Viveleshop before, always a speedy, very efficient service. Always recommended.
Unsatisfied, Viveleshop fails basic Customer Service rules
Aside from asking me to review a product that I have not even received yet, I have received three e-mails addressed to a completely different person - who is Andrew Gurd? I have asked twice for this error to be corrected and heard nothing back.
While I like the products being advertised, the customer service is zero, so will never order again.
21 July 2022 Update: Viveleshop / Cadiz Merch have just replied to this review, claiming they emailed me twice saying their error had been corrected. However I have never received any such email, so not sure who they sent those mails to. A shame, because I have the impression the people behind this are cool music loving people, just somewhere the technology is letting them down.

Reply from Viveleshop / Cadiz Merch
I love this company
My concern over virulent USPS postal carriers damaging when delivering my signed posters was assuaged expertly by the Vive le Shop representative via personal email response. He was more than good as his word. This is an excellent company and I shall be more than happy to shop with them again. Vive le Rock!, say I. A++++
VERY fast shipping
VERY fast shipping. Nicely packaged. I'm a return customer and will keep returning. A+
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