Vivian Health Reviews 371

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally appreciate the positive user experience, finding the platform easy to navigate and effective for finding various job assignments from multiple agencies. Many people value the convenience of communicating with different recruiters and the ability to customize job searches to fit their specific needs. Reviewers often highlight the efficiency of the platform in streamlining the job search process and making profiles visible to numerous staffing agencies. However, some people were dissatisfied with the contact experience, reporting issues with communication frequency and relevance. There is also a high level of disagreement regarding the staff, service, and website, with some users reporting issues like recruiters not caring about submissions or jobs disappearing. A few other people also felt that recruiters often fail to review qualifications, leading to an influx of irrelevant job offers.

What people talk about most

Staff

People report ambiguous experiences with staff. Many reviewers praise specific recruiters for their prompt... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of navigation and up-to-date... See more

Service

Reviewers highlight ambiguous aspects of service. Many consumers appreciate the platform for providing... See more

Website

Customers had ambiguous experiences with the website. Many reviewers appreciate its ease of use, variety of... See more

Customer communications

Clients share negative opinions on contact. Many customers report being bombarded with texts, voicemails, and... See more

Based on these reviews

Rated 4 out of 5 stars

A great way to see a variety of assignments that are being offered by multiple agencies. A minor app issue doesn't always save preferences. However, it is easy to update profile and see profile streng... See more

Rated 4 out of 5 stars

The company is a good source for travel positions . Have had no issues getting one. Only issues is the pay it’s going much lower than before.

Company replied

Rated 4 out of 5 stars

It was easy to use but even though I have a resume uploaded I had to list my work experience. Should be one or the other not both.

Company replied

Rated 5 out of 5 stars

I have used Vivian for the last few years for finding travel contracts. It shows me a broader view than what a single agency has to offer. I can see all states, all facilities and agencies that can ge... See more


Company details

  1. #4 of 6 best companies in Employment Search Service

Written by the company

Vivian Health (formerly NurseFly) is transforming how the healthcare industry hires. As the leading jobs marketplace that serves healthcare professionals first, Vivian Health empowers a broad range of healthcare professionals to find jobs they love across many types of healthcare work, including staff roles, per-diem shifts, local contracts and travel positions. Built on intelligent matching, transparent information and the widest selection of job opportunities, over 1.9 million healthcare professionals turn to Vivian to find their perfect job. For employers, Vivian Health helps fill roles faster than traditional recruiting practices and at a fraction of the cost, helping alleviate labor shortages in healthcare.


Contact info

3.7

Average

TrustScore 3.5 out of 5

371 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Could be better

I got a job, the job I specifically looked for. I really wish you would not allow your affiliates reach out to me directly re: a job I never looked at and I’m not interested in.

October 7, 2024
Rated 4 out of 5 stars

Good for the most part

Works well for the most part—hard at times to determine WHICH job they want you to apply for when clicking on a person/headhunter.

July 15, 2024
Vivian Health logo

Reply from Vivian Health

Hii Paul! Can you please reach out to our support team using the 'Contact Vivian' button on the app or web to elaborate more on what you mean by this experience (screenshots are appreciated)? We're always open to feedback to improve our platform and make your experience better!

Rated 3 out of 5 stars

Good & frustrating

I have Found a ligit good company with a contract that was very honest. What was posted was exactly transparent and smooth sailing.

Unfortunately, now that I’m looking for a new contract, the experience isn’t as favorable.

These contracts are enticing only to find out the $ isn’t what it is or the person calling sounds from over seas so i have a hard time understanding and communicating. My mother is from Mexico so it’s not a slander just trouble with communicating. I’ve also gotten weary about who is ligit company and who isn’t since everyone wants all my information to apply for a job. Or i reapond to post and the recruiter takes days to respond and takes my info only to tell me the job is no longer open. I will Continue to use Vivian to lead me directly to the companies and apply directly there.

September 18, 2024
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Reply from Vivian Health

Hi Leticia! Thank you your honest feedback and we sincerely apologize that our platform hasn't served as we intended. We're glad that you at least found a good contract thru us previously. Can you please reach out to our support team using the 'Contact Vivian' button to provide more info regarding the contracts that are posting incorrectly? We do not tolerate bait & switch tactics and we're working hard to eliminate this from our site. You can also leave reviews for certain recruiters and agencies on our 'Employer Reviews' page (this can be done anonymously) or share the details of your interactions with our support team so we can address appropriately.

Rated 3 out of 5 stars

I like that this gives a sample of…bad use of a decent app.

I like that this gives a sample of what’s out there. I don’t like that it’s mostly a lie. The jobs listed seem to just be a way for recruiters to get your information. No one actually reads the profile. I have a listed minimum wage and locations I will go. Then they are totally shocked when I tell them it’s way too low. Fair. I’m totally not liking when I’m told the job is not available or not actually what is listed.

September 16, 2024
Vivian Health logo

Reply from Vivian Health

We appreciate your honest feedback and we sincerely apologize that our platform hasn't served as we intended. Can you please reach out to our support team using the 'Contact Vivian' button to provide context on your feedback regarding getting notifications and / or offers for jobs that are not within your search criteria? We appreciate any suggestion that you may have so we can provide a better experience for candidates. You can also leave reviews for certain recruiters and agencies on our 'Employer Reviews' page (this can be done anonymously).

Rated 5 out of 5 stars

Large job database

The biggest collection of allied health jobs available anywhere. Easy to see different pay rates offered by agencies for the same travel assignment.

September 7, 2024
Rated 1 out of 5 stars

There are no jobs within 60 miles from…

There are no jobs within 60 miles from me.

September 1, 2024
Vivian Health logo

Reply from Vivian Health

Thank you for your feedback and we apologize that there are no matching jobs in your location at this time. We rely on agencies and facilities posting on our platform to let us know if they have open positions in certain cities or states. Please visit our website/app every few days to see if new jobs are added in your specialty and preferred location(s).

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