Vivian Health Reviews 371

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally appreciate the positive user experience, finding the platform easy to navigate and effective for finding various job assignments from multiple agencies. Many people value the convenience of communicating with different recruiters and the ability to customize job searches to fit their specific needs. Reviewers often highlight the efficiency of the platform in streamlining the job search process and making profiles visible to numerous staffing agencies. However, some people were dissatisfied with the contact experience, reporting issues with communication frequency and relevance. There is also a high level of disagreement regarding the staff, service, and website, with some users reporting issues like recruiters not caring about submissions or jobs disappearing. A few other people also felt that recruiters often fail to review qualifications, leading to an influx of irrelevant job offers.

What people talk about most

Staff

People report ambiguous experiences with staff. Many reviewers praise specific recruiters for their prompt... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of navigation and up-to-date... See more

Service

Reviewers highlight ambiguous aspects of service. Many consumers appreciate the platform for providing... See more

Website

Customers had ambiguous experiences with the website. Many reviewers appreciate its ease of use, variety of... See more

Customer communications

Clients share negative opinions on contact. Many customers report being bombarded with texts, voicemails, and... See more

Based on these reviews

Rated 4 out of 5 stars

A great way to see a variety of assignments that are being offered by multiple agencies. A minor app issue doesn't always save preferences. However, it is easy to update profile and see profile streng... See more

Rated 4 out of 5 stars

The company is a good source for travel positions . Have had no issues getting one. Only issues is the pay it’s going much lower than before.

Company replied

Rated 4 out of 5 stars

It was easy to use but even though I have a resume uploaded I had to list my work experience. Should be one or the other not both.

Company replied

Rated 5 out of 5 stars

I have used Vivian for the last few years for finding travel contracts. It shows me a broader view than what a single agency has to offer. I can see all states, all facilities and agencies that can ge... See more


Company details

  1. #4 of 6 best companies in Employment Search Service

Written by the company

Vivian Health (formerly NurseFly) is transforming how the healthcare industry hires. As the leading jobs marketplace that serves healthcare professionals first, Vivian Health empowers a broad range of healthcare professionals to find jobs they love across many types of healthcare work, including staff roles, per-diem shifts, local contracts and travel positions. Built on intelligent matching, transparent information and the widest selection of job opportunities, over 1.9 million healthcare professionals turn to Vivian to find their perfect job. For employers, Vivian Health helps fill roles faster than traditional recruiting practices and at a fraction of the cost, helping alleviate labor shortages in healthcare.


Contact info

3.7

Average

TrustScore 3.5 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vivian is the way to go!

There are multiple positions and companies— you can literally customize both (benefits, shift, unit, etc) to truly fit what you are looking for. I created my Vivian 8/22 and by 8/27 had a job offer and acceptance to a hospital I am very excited to start it. My recruiter and company are great as well

August 22, 2025
Vivian Health logo

Reply from Vivian Health

Congratulations on landing the job! It sounds like you had a wonderful experience with your agency and recruiter! They will appreciate it if you put in a good word for them in our Employer Reviews page (under Resources).

Rated 4 out of 5 stars

So far I got 3 positions that were high…

So far I got 3 positions that were high paying jobs off Vivian sometimes the amount of calls from it can be a bit overwhelming.

September 2, 2025
Vivian Health logo

Reply from Vivian Health

Congratulations on landing multiple jobs thru our platform, Brandon! We also appreciate your honest feedback and you can always reach out to our support team using the Contact Vivian button on the app or web if there are any suggestions that you may have so we can provide a better experience for candidates.

Rated 3 out of 5 stars

Our whits end with false hopes!

I have yet to have any of these recruits place me and I’ve been on Vivian for quite some time now.
You get nothing but a bunch of conversations that can be frustrating when you realize they tell many lies about what they can do or what assignments they have, only to find they feed you false hopes. In spite of that I still try and hang in with Vivian, because it’s not the owner or creator of the site that the issue.
This has been an issue since I created my account on Vivian, that’s too long, but I believe in Loyalty.
I know that I can be the voice for a plethora of people dealing with this problem.
Something has to change and fast.

August 24, 2025
Vivian Health logo

Reply from Vivian Health

Hi Claudette. We appreciate your honest feedback and we apologize that your experience isn't what we aim for. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? You can also leave reviews for certain recruiters and agencies on our 'Employer Reviews' page (this can be done anonymously).

Rated 2 out of 5 stars

Nothing available

Eveytime I put in for a position it is always closed for applications and recruiters try to get me to take other positions

August 20, 2025
Vivian Health logo

Reply from Vivian Health

Hello! We appreciate your honest feedback and we apologize that your job search experience didn't yield the results that we aim for. Some specialties, especially in more popular locations, fill faster than others and one contract can get over a hundred applications within a few hours of posting. If these jobs are still active on our website, please have them reported to our team using the 'Contact Vivian' button so we can investigate and flag them to the agencies. You can also leave reviews for certain recruiters on our 'Employer Reviews' page (this can be done anonymously).

Rated 5 out of 5 stars

Fast placement

I love Vivian and how easy it is to have access to all kinds of travel assignments and see the difference in pay for each agency. I got my first assignment within two weeks at the best rate! Then I also got a $50 visa to use after I uploaded my first check showing I took a job offer from using them. I will continue to use and I love I don’t have to keep bothering my references for each agency. Once Vivian verified them I didn’t need to give anymore when I applied for different places.

June 24, 2025
Rated 1 out of 5 stars

They never help me at all when you told them exactly what you were looking for

They never helped me at all even when you told them exactly what you were looking for and type of job

July 30, 2025
Vivian Health logo

Reply from Vivian Health

Hi Darla. We appreciate your honest feedback and we apologize for your experience on our platform. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? Our team can also assist in setting your job search preferences.

Rated 1 out of 5 stars

No one never reach back out

No one never reach back out. And when they do the job has already been taken

July 21, 2025
Vivian Health logo

Reply from Vivian Health

Hi Lynn. Thank you for your honest feedback and we apologize for your experience on our platform. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? You can also leave reviews for certain recruiters on our 'Employer Reviews' page (this can be done anonymously).

Rated 1 out of 5 stars

The recruiter never replied are called…

The recruiter never replied are called me about the job I showed interest in.

July 20, 2025
Vivian Health logo

Reply from Vivian Health

Hi Cecelia. Thank you for your honest feedback and we apologize for your experience with recruiters on our platform. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? You can also leave reviews for certain recruiters on our 'Employer Reviews' page (this can be done anonymously).

Rated 4 out of 5 stars

Vivian…..One stop shop

Vivian is very convient in having everything in one spot and being able to submit to several different agencies. It really levels the field.

July 11, 2025
Rated 1 out of 5 stars

No Jobs Received

Poor Experience

June 23, 2025
Vivian Health logo

Reply from Vivian Health

Hello! Thank you for your feedback and we sincerely apologize that our platform hasn't been serving you as we intended. Can you please reach out to our support team using the 'Contact Vivian' button so we assist you with your search?

Rated 5 out of 5 stars

Useful recruiting resource for Healthcare professionals

Vivian is a useful recruiting resource for Healthcare professionals that streamlines the job search process. Through their app or website, you can download all of your profile information to include your résumé, references, certifications, license information etc. This enables your profile is visible to the many staffing agencies who are partnered with Vivian. You will get daily updates of available matches based on your preferences. You then click on the ones that interest you and will be contacted very quickly by the recruiter who posted the position. Amazing resource!

June 27, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look