Vivid Reviews 

29,287
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The app is very intuitive, the pocket help make things and separate funds really easy. I also love the free debit card for shopping instead of the typical bank card in most banks that cost extra. And... See more

Company replied

Rated 4 out of 5 stars

For the time being, I’m very happy with my Vivid freelance account. I just find it lacks certain features—like transfer limits or security filters—and it’s frustrating that even with the Prime... See more

Company replied

Rated 5 out of 5 stars

Timing perfect ! But combination with my wallet are not friendly .I´m find a Way ... ? Greeting´s from WB PS : Answer in German,thanks

Company replied

Rated 5 out of 5 stars

Where is the best banking app on the whole world? It is vivid because I’m using them since almost 2 years now and I can promise all of you. My money is secure. The customer service is the best and alw... See more

Company replied

Company details

  1. Financial Institution
  2. Investment Service

About Vivid

Written by the company

The right app for you

Vivid is an all-in-one financial platform for personal, business and freelance accounts. Open multiple IBANs, get virtual and physical cards, earn high interest and cashback, invest in your future, and give yourself all the tools for success.

Dare to dream: over 1 million Europeans downloaded the app to grow their money.

Vivid Business
for Companies & Freelancers

  • Free registration in minutes with free subscription
  • 4% annual interest rate on your money*
  • Up to 10% cashback on card purchases
  • Unlimited IBANs
  • Instant SEPA and international transfers
  • Free business cards
  • Unlimited card spending limits
  • Easy bookkeeping tool
  • AI-powered invoicing feature
  • Add team members and set permissions
  • Mobile and web access

Vivid Personal
for your daily finances

  • Up to 15 Pockets with their own IBANs
  • Up to 4% cashback on card purchases
  • 3% annual interest rate*
  • Instant top-ups with cards
  • Share a Pocket with friends and family
  • Trade stocks, ETFs, and cryptos
  • Up to €1000/month free withdrawals
  • Get rewarded for every friend you invite

With Vivid, managing your personal and professional finances is easy, flexible and 100% transparent.

Your money, your rules.

Click here to learn more about Vivid.

Apple and the App Store logo are trademarks of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.

Vivid Money S.A. provides accounts, cards and payment services for Vivid Business and Personal. Vivid Money B.V., a financial institution authorised and regulated by the Dutch Authority for Financial Markets (AFM), provides investing services, Interest accounts and Interest Rate Pockets and Vivid Digital S.r.l provides Cryptocurrency services.

*The promotion is valid for the first 4 months after opening an Interest Account for all plans. Thereafter, you'll receive the regular interest rate as per your plan. This rate applies to funds up to 10 million EUR.

Smart finance tools for modern businesses

Written by the company

Earn daily interest
Boost your balance by generating daily returns on your funds with an Interest Account (provided by Vivid Money BV)!
Unlimited IBANs for all your needs
Send money in seconds with SEPA Instant or internationally with SWIFT.
Free VISA cards with up to 10% cashback
Minimise your expenses with rewards on every card purchase.
Bookkeeping made easy
Connect with over 50 German banks and 300+ banks across Europe to centralise all your transactions in one place.
AI-powered invoicing tool
Scan and pay invoices using your phone or by uploading documents. Generate invoices and email them to clients via your Vivid account.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(29,287)

10,066 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

New entry

It's Just a few days we are in the family, so we don't feel to give you 5 stars. But we plan to improve our vote as soon as we experience more of your service. Thanks

July 30, 2026
Vivid logo

Reply from Vivid

We truly appreciate your openness and are excited to have you as part of our community! Looking forward to showing you even more of what we can offer in the days ahead.

Rated 5 out of 5 stars

Nice

Easy banking

August 3, 2026
Vivid logo

Reply from Vivid

How wonderful to hear your thoughts! We're delighted you found the experience convenient.

Rated 5 out of 5 stars

Very good bank

Very good bank, card and platform. Very satisfied.

August 1, 2026
Vivid logo

Reply from Vivid

Your feedback truly lifts our spirits. We are inspired to keep delivering the best for valued customers like you.

Rated 5 out of 5 stars

Top bank and simple use

Top bank and simple use

July 20, 2026
Vivid logo

Reply from Vivid

What a pleasure it is to read your feedback! Your trust in us truly inspires the entire team to strive for excellence.

Rated 1 out of 5 stars

Minus 100 stars if possible

Minus 100 stars if possible

I have had MY money locked for 3
Months. They keep on pushing the time forward all the time 48 hours.

But now they have push it forward to 8 aug.

See answer from vivid:
Hi Karl,
I hope this message finds you well.
I regret to inform you that after a thorough internal review, we are currently unable to unblock your funds at this time. I understand how frustrating this situation must be for you, and I sincerely apologize for any inconvenience this may cause. The next date for updates regarding your case is the 8th of August.
Best regards,
Maxime
Your case manager

They are now reported to police and CssF. We will see what happens. But what ever you do. Read the reviews before open a account. They are scammers

April 24, 2026
Unprompted review
Vivid logo

Reply from Vivid

Hi Karl,

We appreciate your feedback and want to assure you that we take your concerns seriously.

Your security is our highest priority, and we want to make it clear that we are not scammers. As a regulated financial service provider in Europe, we adhere strictly to relevant regulations and legal requirements. This includes instances where we must suspend accounts without prior notice for compliance reasons. Please understand that an account is only closed when it fails to meet our Terms of Service and legal obligations.

Our Support Team has already reached out to you via the proper channels. We encourage you to continue that conversation if you require any additional assistance; our team is always here to support you.

Best regards,
The Vivid Team💜

Rated 5 out of 5 stars

Vivid is the best

July 30, 2026
Vivid logo

Reply from Vivid

We genuinely appreciate you taking the time to express your thoughts! It's heartening to know that you enjoyed your experience with us.

Rated 5 out of 5 stars

The clear and reassuring information…

The clear and reassuring information eased my concerns and eliminated the anxiety around the presumed failed transaction.

July 30, 2026
Vivid logo

Reply from Vivid

We're absolutely delighted to hear your thoughts! It energizes our whole team to know that we could provide you with such a positive experience.

Rated 5 out of 5 stars

easy and practical

everything works easy and practical

July 27, 2026
Vivid logo

Reply from Vivid

We really appreciate your feedback! It's fantastic to hear that everything met your expectations and worked well for you.

Rated 5 out of 5 stars

Reccomended

Easy, fast, low commission and enought for me,
100% approved

July 30, 2026
Vivid logo

Reply from Vivid

We're so thrilled to hear your positive experience! Your satisfaction truly motivates us to keep going strong.

Rated 5 out of 5 stars

Very good and very easy

Very good and very easy

July 30, 2026
Vivid logo

Reply from Vivid

Thank you so much for sharing your experience! It brings us great joy to know you found everything straightforward and enjoyable.

Rated 5 out of 5 stars

Great service

Great service, appreciate very much

July 24, 2026
Vivid logo

Reply from Vivid

Thank you so much for your lovely feedback! It means a lot to us to know that our hard work is making a difference for you.

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS

They hold your money for 90 days. And then tell me 48 h more and then 48 h more.

This is from my chat with them.

Vivid:
Du har rätt, om vi inte har fått ett utbetalningskonto från dig så kan vi inte genomföra själva utbetalningen ännu.
Just nu är din begäran redan under granskning och när vi är klara kommer du att få instruktioner om hur du ska lämna ett utbetalningskonto (normalt ett konto i ditt eget namn). Jag kan tyvärr inte ta emot eller aktivera ett utbetalningskonto via chatten innan den här granskningen är klar.
Om du inte har fått någon uppdatering när 48 timmar har passerat från 28/7 kl. 04:12 UTC, skriv här direkt så tar vi det vidare enligt processen.

Me:
Today 04:12 the 48 ended.

Vivid:

I understand you’re referring to the escalation from 28/7 04:12 UTC, but in our system the most recent escalation was triggered today at 30/7 around 04:50 UTC, and the 48-hour window runs from that time.
I can’t release the funds manually in chat, the responsible team needs to complete the review first. If there’s no update after 48 hours from 30/7 04:50 UTC, please write here again and we will take the next step according to the process.

SO STAY AWAY. THEY ARE SCAMMERS

April 28, 2026
Unprompted review
Vivid logo

Reply from Vivid

Hi Karl,

We understand your frustration and want to assure you that your concerns are being taken seriously.

As a regulated financial service provider, we must follow strict legal requirements, which sometimes means placing temporary holds or requesting additional information. These steps are necessary to protect all users and comply with regulations.

Our Support Team has already contacted you through the dedicated channels. Please continue the conversation there for the latest updates and next steps. If you need further assistance, our team is ready to help.

Kind regards,
💜 The Vivid Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look