vlessi.com Reviews 26

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I made the mistake of buying a balloon necklace from Vlessi. My name begins with a J and the letter arrived looking completely different to what’s advertised online - it looks like a backwards C and... See more

Rated 1 out of 5 stars

I ordered gift for my granddaughter on 12/03. Still not arrived on 12/26. Customer service is non existent. Article has not left China. Questioning whether or not this is a bogus company. No one answe... See more

Rated 1 out of 5 stars

So I made an order from Vlessi a few months ago and everything went smooth, item arrived on time and was as described. I placed another order on July 4th , this time for 3 items. I received an email s... See more

Rated 5 out of 5 stars

Even though I was a bit worried about the lack of reviews on here I decided to get one of their tarot necklaces after seeing them on IG. Everything went pretty smoothly! Got my order in about 10 days.... See more

1.7

Bad

TrustScore 1.5 out of 5

26 reviews

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Rated 1 out of 5 stars

AVOID AT ALL COSTS!

AVOID AT ALL COSTS!
I have not experienced service like it tbh, I understand policies ect but the returns/exchange policy is insane!?
I bought a necklace for my sister so of course it went over the 7days, she started wearing the necklace and the diamantés have started to fall out - how embarrassing considering the price is not exactly cheap!!!!
Was not asking for a refund just and exchange at least - will not be recommending this brand to anyone !!! :)

October 12, 2023
Unprompted review
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Rated 1 out of 5 stars

Product arrived broken

Product arrived broken. Despite all my efforts to contact them via social media and email I've been ignored. Happy to take your money but not happy to provide any kind of customer service.

Order Number: 43722.
Balloon Alphabet Pendant '18k Gold Plated'

September 17, 2023
Unprompted review
Rated 5 out of 5 stars

Surprisingly good?

Even though I was a bit worried about the lack of reviews on here I decided to get one of their tarot necklaces after seeing them on IG. Everything went pretty smoothly! Got my order in about 10 days. The quality didn't seem great at first, the chain especially felt a bit flimsy in my hands... but I've been wearing it regularly for the past couple of months and it's doing great, plus the gold didn't fade at all (even though I live in a very hot&humid climate). The pendant is very cute and very detailed for the size.

June 6, 2023
Unprompted review
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